Sogolytics offers a powerful suite of research tools that make it easy to ask questions, collect feedback, and analyze results in a single, secure, comprehensive platform.
The platform was developed to fuel business growth by providing real-time, actionable insights for a wide range of organizations across industries. From designing and distributing a questionnaire to analysis and recommendations, the Sogolytics platform seamlessly automates data collection and analysis.
Providing customer experience (CX), employee experience (EX), survey, and quiz capabilities, the platform is leveraged to enhance every aspect of an organization's feedback collection with internal and external audiences.
Sogolytics sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and 24/7 customer support.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
Latest UI: Head-to-head SoGoSurvey tops the competition when it comes to UI, usability, and number of features.
Omni-Channel: Create surveys with advanced branching logic and receive high response rates.
Text Analysis with Natural Language Processing (NLP): Measure response sentiment with a word cloud, graphs, and tables.
Real-time, Sophisticated Reports: SoGoSurvey's real-time reports not only provide rich insights but look good and are presentation ready.
Drag & Drop Functionality: Build surveys easily and quickly, yet with the sophistication to create the most complex survey desired.
Pricing
Basic
Free
Included in plan:
Unlimited surveys
Unlimited questions
15+ unique question types
Three branching/skip logic questions
Embed surveys into web pages or emails
Data export functionality (Word and CSV)
Up to 200 respondents per year
Plus
$25.00
1 user(s) / month
Included in plan:
ALL BASIC FEATURES AND:
Data exports (CSV, Word, PPT, XLS)
Add your own survey logo
Customize thank you page
Export data to Excel
Simple skip logic
Pro
$66.00
1 user(s) / month
Included in plan:
ALL PLUS FEATURES AND:
More question types, including Image Choice and Grids
Hide irrelevant questions and question skip logic
Full control of survey themes, colors, fonts and more
Graphical analysis of results ready to export to PowerPoint and Word
Randomize questions and answer options
Fully customized and personalized email invitations
Data exports (CSV, Word, PPT, XLS)
Premium
$99.00
1 user(s) / month
Included in plan:
ALL PRO FEATURES AND:
Advanced reporting and analysis
Guaranteed anonymous surveys
Advanced skip logic
Pre-fill known data into visible and hidden fields
Auto-translate multilingual surveys
Trend analysis and data comparison
Enterprise Solutions
1 user(s) / month
Included in plan:
ALL PREMIUM FEATURES AND:
Multiple users for collaboration and enterprise deployment
Admin dashboard and user controls
Salesforce integration
Single Sign-On (SSO)
Text analysis and statistical significance
Powerful data segmentation and data visualization
Advanced security management
API
FAQs
Does this service offer an API?
Yes. Our site has detailed API documentation available, if you would like more information.
Does this service offer multi-user capability (e.g. teams)?
Yes, multiple sub-users may collaborate within a single account. Administrators may control access to specific projects, modules, and functionality to ensure both security and effective cooperation.
Does this service offer guides, tutorials and or customer support?
Yes! We invite you to explore our User Guide, Video Library, live trainings, and webinars. Customer support is always available and options range by account type, from email and in-app chat to one-on-one video calls, phone calls, and dedicated account managers.
What are some applications this service is commonly used in tandem with?
CRMs like Salesforce and HubSpot; analytics tools like Tableau and PowerBI; SFTP; Zapier; and more.
Who are the main user groups of this service?
While Sogolytics supports users across all roles and industries, we find that both beginners and experts utilize our platform successfully for a range of use cases. Unsurprisingly, many work in research or IT roles, but a significant number of our users come from Human Resources, customer success, and marketing roles. Industry-wise, we work closely with many organizations in the financial services and healthcare sectors, among others.
Does this service integrate with any other apps?
Yes. From native integrations like Salesforce and Google Analytics to simple connections with Zapier, Sogolytics offers a range of integration choices. Options like automated distribution through SFTP, HTTP Targets, and simple Email-to-Invitation flows allow you to ensure the tools of your choice stay connected and streamline your workflows.
What platforms does this service support?
Sogolytics is a standalone SaaS application that works on web, Android, and iOS.
What is this service generally used for?
Our users often share that one of their favorite aspects of the Sogolytics platform is its versatility. While many begin their implementation by rolling out an employee experience management program or a customer experience program, they often find that other feedback collection needs may be achieved within the same platform. Beyond EX and CX, many utilize our solutions to conduct market research or to support online reputation management goals. We also support academic projects, including dissertation research, and assessments that range from in-class quizzes to corporate professional development and organizational audits for compliance and security.
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