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About Penelope

Penelope is a user-friendly, cloud-based case management software solution designed specifically for human services organizations that offers access to centralized real-time data and client information, while providing scalability, availability, and durability.

In addition, this core system is supported by our growing suite of client engagement options that includes Add.Me, a configurable web form that allows your clients to securely add themselves directly into Penelope, and Add.Me Import, which provides agencies with the capability to bulk upload new clients into Penelope from a CSV file. We also recently released a product for Penelope called ClientConnect, a mobile customer portal that gives your clients the ability to update their profile information, view and book appointments, complete documentation or tasks, and more.

The core structure and capabilities of Penelope integrate essential aspects of an organization's case management, referral tracking, scheduling, case notes and documentation, service planning and tracking, A/R billing, outcomes evaluation, reporting, and wait list management needs, along with a wide variety of collaboration, communications, workflow, and client engagement features that help increase operational efficiency, keep staff connected, and improve the experience of your clients.

About Donately

Donately is trusted by over 1,000 organizations to grow their impact through online fundraising. Our top features include simple donor management, custom donations forms that can be embedded into your site, text messaging, beautiful donation pages, support for recurring donations, automatic donation receipts, & robust integrations via Zapier. Give donors the option to pay via credit card, bank transfer or PayPal, and allow them to cover all donation fees.

We have plans for organizations of all sizes:

  • Our Startup tier is $0/mo with a 4% platform fee per donation. This tier includes core features such as unlimited donation pages, peer-to-peer fundraising, recurring donations, automated donation receipts, Zapier integrations and more.
  • Our Team tier is $49/mo, paid annually, or $69/mo, paid monthly, with a 2% platform fee. This tier includes all in Startup, plus access to unlimited embeddable donation forms, text messaging, Google Analytics & Facebook Pixel integrations, unlimited admins, and more.
  • We also offer custom Enterprise pricing for organizations that raise over $250k each year.

Features

  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling

Summary

  • Highly flexible, configurable, and scalable

  • Comprehensive solution that brings together an organization’s clinical services, administrative operations, and reporting in one system

  • Direct client engagement, workflow automation, and staff collaboration tools built-in

  • End-to-end service offerings for our customers delivered by a global employee base

  • Secure cloud-based offering with a 99.99% uptime guarantee

  • ISO certified for our information security management systems

  • Emphasis on timely, knowledgeable, and friendly customer support and deployment

Summary

  • Donation software designed for any organization

  • Custom donation forms

  • Beautiful donation pages

  • Zapier integrations with over 1,000 apps

  • Exportable donation and donor data

  • Peer-to-peer fundraising pages

  • Text messaging

Pricing

Startup

Free
Included in plan:
  • 4% platform fee
  • Donation pages
  • Peer-to-peer fundraising
  • Zapier integrations
  • Recurring donations
  • Automatic donation receipts
  • Email support
  • Donations via credit card, ACH or PayPal

Team

$49.00
unlimited user(s) / month
Included in plan:
  • 2% platform fee
  • All startup features
  • Embeddable donation forms
  • Unlimited admins
  • Embeddable Campaign widgets
  • Text messaging
  • Google Analytics & Facebook Pixel integrations
  • Live chat support
  • Admin notifications

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Penelope licenses come with access to technical support included, as well as access to our searchable knowledgebase and Penelope Online Training learning management system.

FAQs

    What are some applications this service is commonly used in tandem with?
  • MailChimp, ConstantContact, Salesforce, Hubspot, Google Analytics, Facebook, Copper, Webflow, Squarespace, Wordpress

  • Who are the main user groups of this service?
  • Nonprofits, not-for-profits, social good organizations, religious organizations, schools, universities, mission groups and anyone with a cause!

  • Does this service offer guides, tutorials and or customer support?
  • We have a help center with many guides, FAQs, tips & tricks. We also offer various levels of support depending on your tier.

  • Does this service integrate with any other apps?
  • Most any app compatible through Zapier.

  • Does this service offer multi-user capability (e.g. teams)?
  • Our Team & Enterprise tier offer unlimited admins. Our Startup tier offers 1 admin.

  • Does this service offer an API?
  • Yes, we offer an open API.

  • What is this service generally used for?
  • Online fundraising and donation collection.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.1k

Other

Who uses Penelope
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Donately
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Donately is only available in the United States
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