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About Outreach

Outreach improves the performance of sales teams in medium-sized and large enterprises with sales automation and sales engagement tools. Intended to be used by sales managers and representatives, it helps them get sound prospects and develop sales opportunities.

The platform provides users with actionable data intelligence for account-based, outbound, and inbound sales. They can efficiently handle prospects, as the program sends notifications for each lead's reply, and sets schedule for further follow-up steps. It also recognizes the best performing time-frames, so email campaigns can be accordingly adjusted.

Outreach is able to sequence the campaign, therefore sales managers can monitor and follow its status, touch points, as well as corresponding responses and reactions. Another prominent feature of this suite is coaching analytics, that identifies top performers within the sales team, so leaders can increase their productivity and drive sales processes.

About Groove

Groove, a Clari Company, is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle.

Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020.

To learn more, visit https://groove.co.

Features

  • API
  • Audience Targeting
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator

Features

  • API
  • Audience Targeting
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator

Summary

  • Email/Call Sequencing

  • Coaching Analytics

  • Call List Management

  • Data Management

  • Lead Scoring

  • Meeting Management

  • Robust APIs

  • Team Roles & Permissions

  • Compliance

  • 360 Dashboard

Summary

  • Sales automation

  • Email sync

  • Personalized emails

  • Sales team activity

  • Meeting scheduler

  • Calendar sync

  • Dialer

  • Two-way Salesforce integration

  • Campaign automation

FAQs

    What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Salesforce.

  • Does this service offer an API?
  • Yes, Outreach offers an API.

  • What is this service generally used for?
  • This service is used as a sales engagement platform.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Sales Cloud, Microsoft Office 365, Gmail, Datanyze, Tray.io, MoData, Built.io Flow, Panoply, Microsoft Exchange, LinkedIn Sales Navigator, Sendgrid Transactional Email, Domo, DiscoverOrg, ZoomInfo, Owler, Mapbox, Engagio, DocSend, Crunchbase, Azuqua Platform.

  • Who are the main user groups of this service?
  • Main users of Outreach are sales managers and sales teams in medium-sized and large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Online Support, Phone Support, Video Tutorials, Webinars, Tips and Tricks.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is a multi-user capability.

  • What platforms does this service support?
  • This is a web-based software.

FAQs

    What are some applications this service is commonly used in tandem with?
    • Sales enablement solutions (Seismic, Highspot, etc.)
    • LinkedIn Sales Navigator
    • ZoomInfo
  • What platforms does this service support?
    • Salesforce CRM
    • Gmail
    • Google Calendar
    • Microsoft 365
    • Microsoft Outlook
  • Does this service offer guides, tutorials and or customer support?
  • Groove offers award-winning customer support and a host of customer education and training options

    SUPPORT
    *Dedicated customer success managers
    * Live product support via chat, phone, and email
    * Regular check-ins and quarterly executive business reviews

    CUSTOMER EDUCATION & TRAINING
    * In-person, virtual, and self-service training for users and admins segmented by role
    * Custom in-person training at the location of your choice
    * Extensive self-service training through Groove University

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Revenue teams: Full-cycle Sellers, Account Executives, SDR/BDRs, CSM/Account Management, Marketing.

  • What is this service generally used for?
  • To increase adoption of Salesforce and increase the productivity and effectiveness of revenue teams.

  • Does this service integrate with any other apps?
  • Groove's native Salesforce integration eliminates data latency and errors and allows for real-time data sync.

Vendor Information

Founded:
-
Based in:
Seattle
Employees:
201-500
Likes:
Followers:
8.06k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
8.95k

Other

Who uses Outreach
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Groove
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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