Our cloud-based webinar solution gives any business an innovative communication service that goes beyond just video conferences. LiveWebinar lets you stream your meetings, screen share, record your webinars and more! Key features: customized branding, content sharing, whiteboard module for illustrating ideas or taking notes, and engagement analysis. Invite your participants via a shareable link and assign roles to them. No need to download anythingLiveWebinar works on all browsers and devices!
About Ameyo Video Contact Center
Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software is compiled with the features like easy video call scheduling, video chat ticking, real-time monitoring and co- browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, the stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.
What are the benefits of Ameyo Video Contact Center?
Cost reduction by replacing physical meeting
Increase First Call Resolution and NPS
Gain customer trust
Grow Sales by Upselling and Cross-Selling
Make calls even at low internet bandwidth of 150 Kbps
PCI DSS compliant and ISO 27001 & ISO 27018 certified
Features
API
Calendar Management
Chat
Contact Management
Contact Sharing
External Integrations
History/Version Control
Multi-User
Notifications
Scheduling
Features
API
Calendar Management
Chat
Contact Management
Contact Sharing
External Integrations
History/Version Control
Multi-User
Notifications
Scheduling
Summary
Web and Video Conferencing
Live streaming
Storage
Screen Sharing
Chat
Recording
Whiteboard and Drawing Tools
All Devices and Browsers
Automated Webinars
Virtual Backgrounds
Summary
No key features associated with this application.
Pricing
Starter
Free
Included in plan:
Screen & Application Window Sharing
Polls & Surveys
Whiteboard
Registration & Leads Forms
Record meetings
YouTube Player
YouTube Live Streaming
Facebook Live Streaming
50MB Storage Space
Locked Rooms
Up to 2h recording
Up to 5 Participants
Marketing Automation
Remote Desktop
Call to Action
E-mail invitations
PRO
$14.99
1 user(s) / month
Included in plan:
Everything in STARTER plan
Up to 100 Participants
Up to 6h recording
500MB storage space
Everything in Starter Plan
Vimeo Player/YouTube Player
Event scenarios
Vote Manager
Advanced Reports and Statistics
Business
$143.00
1 user(s) / month
Included in plan:
Decisions
Up to 500 Participants
Sub-accounts Manager
Up to 8h recording
Everything in PRO plan
Presence Manager
Mass Invitations
Recorder Editor
Recordings External Storage
Recordings Callback
Custom
1 user(s) / month
Included in plan:
Full branding & domain integration
Breakout Rooms
Text Message Invitations
Customized Recording Format
Customized Storage Size
Customized Recordings Storage
External Media Streaming
Vimeo Live Streaming
Periscope Live Streaming
Up to 1000 Participants
1GB Storage Space
Phone Bridge
Up to 10h recording
FAQs
What is this service generally used for?
LiveWebinar is a communication platform which can be used for professional audio-video conferencing, file sharing, making free and paid webinars and e-learning courses.
Does this service offer guides, tutorials and or customer support?
Email support, live support, tutorials and user manuals.
What are some applications this service is commonly used in tandem with?
YouTube and Vimeo videos
Slack
Moodle
Brightcove
Does this service integrate with any other apps?
LiveWebinar can integrate with any existing infrastructure including:
CRM systems
Learning management systems
Content management solutions
Reporting solutions
Social media channels
Who are the main user groups of this service?
Business people
Traders
Coachers
Teachers
Streamers
Recruiters
Marketers
Multi-level Marketers
Influencers
Doctors and Patients
What platforms does this service support?
LiveWebinar supports Google Chrome, Mozilla Firefox, Opera and Edge. It also works on mobile platforms such as Android and iOS.
Does this service offer multi-user capability (e.g. teams)?
Yes, our service offers multi-user capability.
Does this service offer an API?
Yes, it offers API.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes, The service offer guides, tutorials and 24*7 customer support
What platforms does this service support?
Can be deployed on the cloud, on-premise, and hybrid
What is this service generally used for?
Ameyo Video Contact Center is generally used for offering customer support through live video chat, video conferencing, and co-browsing capabilities
Does this service integrate with any other apps?
Yes, with ticketing software, CTI
Does this service offer multi-user capability (e.g. teams)?
It is for one-to-one customer support. However, total 5 users can join in a video chat
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