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About Jotform

Collect, organize, and analyze critical electronic data quickly with Jotform. Whether you're collecting data from your investors, hospital patients, staff, students, or otherwise, Jotform has you covered. Create an electronic data collection form, send it to your audience, and wait for their responses. Then, any Enterprise member in your workspace can start analyzing response data and generate professional forms effortlessly. Print, send, or convert your data reports to PDF.

About SmartSurvey

SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers.

SmartSurvey specializes in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.

Whether you’re conducting market research, reviewing employee engagement or measuring customer satisfaction, our software has advanced features to suit every need.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Summary

  • Jotform Enterprise lets you go from busywork to less work with powerful forms that use conditional logic, accept payments, generate reports, and automate workflows

  • Build a form in minutes

  • Collect, organize, and manage data in an all-in-one workspace with Jotform Tables

  • Create, share, and e-sign documents in minutes using Jotform Sign

  • Jotform Report Builder lets you visualize and present your data in seconds

  • Jotform PDF Editor automatically turns collected form responses into professional and secure PDF documents

  • Jotform Approvals automates your approval process with ease

  • Turn your PDF forms into powerful online forms that are easy to fill out from any device with Jotform Smart PDF Forms

  • Sell products, services, and subscriptions; collect donations and receive payments with Jotform Store Builder

  • Track, search, and manage all of your form submissions with Jotform Inbox

Summary

  • Unlimited questions

  • Unlimited responses

  • Advanced skip logic and piping

  • Bulk email distribution

  • Custom branding and themes

  • Multi-user managment

  • Multi-language

  • SMS distribution

  • Offline/kiosk mode

Pricing

Enterprise


1 user(s) / year
Included in plan:
  • Multiple Users
  • HIPAA Compliance
  • Enable-Disable Form
  • White Labeling
  • Assign Forms
  • Conversational Forms
  • Conditional Logic
  • Mobile Forms
  • Smart PDF Forms
  • Jotform Inbox 2.0
  • Report Builder
  • PDF Editor
  • Jotform Tables
  • Jotform Approvals
  • Jotform Apps
  • Jotform Sign
  • Multilingual Forms
  • Jotform Teams
  • Online Payments

Pricing

Pro

$30.00
1 user(s) / month
Included in plan:
  • ALL BASIC FEATURES
  • Unlimited questions
  • 1 user account
  • Advanced question types
  • Export to Excel, CSV, PDF or Word
  • Advanced filtering & cross-tabs
  • Multiple tracking links
  • Skip logic & piping features
  • Custom theme/branding tool
  • 1000 response maximum per month
  • Unlimited surveys
  • Two-Factor Authentication
  • Text Analysis

Basic

Free
Included in plan:
  • 15 questions per survey
  • 100 response maximum per month
  • 1 user account
  • Unlimited surveys
  • Ready-made survey templates
  • Real-time Analytics
  • Phone, Chat & Email support
  • Increased security (SSL/HTTPS)
  • Standard training

Business Team

$1,080.00
3 user(s) / year
Included in plan:
  • Unlimited questions
  • Unlimited responses
  • Starting at 3 user accounts
  • Unlimited surveys
  • Multi-user Management
  • ALL BUSINESS FEATURES

Business

$50.00
1 user(s) / month
Included in plan:
  • ALL PRO FEATURES
  • Unlimited questions
  • Unlimited responses
  • File upload question type
  • Advanced question & page logic
  • Schedule reports sent by email
  • Advanced cross-tab report
  • Survey authentication
  • Enhanced security settings
  • 1 user account
  • Unlimited surveys
  • Bulk email tool

Enterprise

$1,020.00
1 user(s) / year
Included in plan:
  • ALL BUSINESS FEATURES
  • Unlimited questions
  • Unlimited surveys
  • Unlimited responses
  • 1 user account
  • Customer success team access
  • API access
  • Webhooks
  • Custom survey redirects
  • Email triggers
  • Google Analytics intergration
  • Multi-language
  • Offline mode
  • Send by SMS

Enterprise Team

$2,700.00
3 user(s) / year
Included in plan:
  • ALL ENTERPRISE FEATURES
  • Unlimited surveys
  • Unlimited responses
  • Unlimited questions
  • Multi-user Management
  • Professionally designed templates
  • Access restriction by IP

FAQs

    Does this service integrate with any other apps?
  • Jotform integrates with more than 150 platforms. Those integrations include PayPal, Google Calendar, Slack, HubSpot, and monday.com.

  • What platforms does this service support?
  • Jotform is a web-based form management system.

  • What are some applications this service is commonly used in tandem with?
  • Jotform is commonly used in tandem with Project Management, CRM, and Payment Integration tools.

  • Does this service offer guides, tutorials and or customer support?
  • Your Jotform account features a dedicated support person who is available during standard business hours (8 am to 6 pm), Monday through Friday, to answer any questions you may have.

  • What is this service generally used for?
  • Jotform is generally used to enable data-driven decisions without compromising security. With no-code solutions and administrative controls from Jotform, teams can break free from legacy systems to automate, collaborate, and scale. Jotform is generally used to enable data-driven decisions without compromising security. With no-code solutions and administrative controls from Jotform, teams can break free from legacy systems to automate, collaborate, and scale.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Jotform offers multi-user capability with Jotform Teams. Jotform Teams is a new way to collaborate on forms and collect form responses. Instead of individually adding collaborators to your forms and data, you can now create a team and work on the same forms in real time.

  • Does this service offer an API?
  • Yes, Jotform offers an API. The Jotform API is written for Jotform users and 3rd party developers who would like to serve Jotform users. You can connect any other service to Jotform and make it an integral part of your workflow with Jotform’s easy-to-use API.

  • Who are the main user groups of this service?
  • Jotform helps organizations worldwide with their online forms. Schools and universities use it for registration, manage surveys, and have students submit assignments. Healthcare providers have created online health screenings, allow patients to set appointments, and accept online payments. Any type of business, nonprofit, or government agency can use Jotform to help collect and analyze information.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We offer support to all of our members through our ticket system found in your control panel, as well as Email, Chat and Phone support. Business and Enterprise users benefit from a personal account manager. Enterprise Team accounts and above gain access to our Customer success team.

  • Who are the main user groups of this service?
  • Over 240,000 users worldwide benefit from our survey software. We have features to suit everyone, from self-employed researchers to multinational corporations.

    Our customers range from businesses including Microsoft, BBC, FIFA, IKEA, and IBM to universities, colleges, charities, not-for-profit organizations, government departments, NHS hospitals, police forces and local councils.

  • What platforms does this service support?
  • SmartSurvey currently supports Zapier, Google Analytics & Salesforce integrations.

  • Does this service offer an API?
  • The SmartSurvey API gives you access to secure survey data for use in your own app. It strives to be RESTful and is organized around the main resources you’re familiar with from the SmartSurvey web interface.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, whether you work in a small, medium or large enterprise you can manage multiple users with ease. Admins can add and remove users, and set response quotas per person.

    Your team can share themes, contact lists, and commonly used questions. If specific surveys and forms need to be used, they can be duplicated and transferred between users.

    Account administrators can set different survey functionality permissions for multiple or individual users. Access to each feature can be regulated, from design updates to results viewing and survey settings management.

  • What is this service generally used for?
  • SmartSurvey is the UK’s leading provider of online surveys, questionnaires, forms and quizzes, used for market research, customer feedback, employee engagement, registration forms, event management and more.

    Customers can generate survey invitations digitally via email and SMS, share them via social media and embed them directly onto websites or commission custom pop-up surveys. Results can be viewed in real-time and exported in CSV (Excel) for analysis.

Vendor Information

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:
42.3k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.62k

Other

Who uses Jotform
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Spanish, French, Italian, Portuguese, German, Turkish, Dutch, Hungarian, Finnish, Polish, Indonesian, Russian, Japanese, Ukrainian, Bulgarian, Serbian, Georgian, Arabic, Korean, Chinese, Afrikaans, Hebrew
Regional Restrictions:
No restrictions.

Other

Who uses SmartSurvey
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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