Compare IT Glue vs Splashtop

IT Glue 33 Managed Service Providers (MSP)	Splashtop 345 Remote Support
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Crozscore 89% what is this? User Happiness: 92% Press Buzz: 46% User Trend: interest rising	Crozscore 95% what is this? User Happiness: 96% Press Buzz: 53% User Trend: interest rising
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About IT Glue IT Glue is a documentation platform aimed at helping IT professionals find the information they need, when they need it. Our software takes the concept of IT documentation to the next level, using automation to bring in documentation pertaining to configurations, passwords, users, as well as the more traditional knowledge base & SOP documentation, under one roof. This documentation can then be linked so that you have everything you need to solve a ticket at your fingertips, ensuring not only a more efficient IT team, but a more consistent one as well. IT Glue also has a more robust search function, so that you can actually find your documentation when you need it. IT Glue also gives you: Asset Tracking Relationship Mapping Domain & SSL Tracking Knowledge Base & SOPs Password Vault Workflows Version Control with Rollback Audit Trail Access Controls SSO Runbooks Documentation Automation SOC 2 Compliant	About Splashtop Splashtop delivers best value and best-in-class remote computer access and collaboration solutions. Splashtop remote desktop services enable people to access their apps and data from any device, anywhere. Splashtop remote support services enable IT and MSPs to support computers, mobile, industrial equipment, and Internet of things (IoT). Splashtop on-demand support solutions enable support and help desk teams to remotely access computers as well as iOS and Android devices to provide support. Splashtop collaboration services, including Mirroring360 and Classroom, enable effective screen sharing, one-to-many, across devices. More than 20 million users enjoy Splashtop products. Splashtop is ISO certified, SOC 2 and GDPR compliant.
Features API Batch Permissions & Access Customer Management Data Export Data Import External Integrations Multi-User Notifications Password & Access Management Malware Protection Network Traffic Monitoring Network Visualization Network Device Performance Monitoring	Features Click-to-Dial
Summary No key features associated with this application.	Summary Access from any device (Windows, Mac, iOS, Android, Chromebook) Remotely access Windows and Mac computers Remote desktop for business professionals, IT, MSPs and Support Remote Print Remote File Transfer Robust Security Chat User Management Multi-monitor remote access
Pricing Basic $19.00 1 user(s) / month Included in plan: 1 data source, 1-way PSA/CRM sync, unlimited organizations, documentation, and client accounts Select $29.00 1 user(s) / month Included in plan: 2 data sources, 2-way PSA/CRM sync, workflows, and unlimited organizations, documentation, and client accounts Enterprise $39.00 1 user(s) / month Included in plan: 2 data sources, 2-way PSA/CRM sync, workflows, runbooks, API, SSO, branding, and unlimited organizations, documentation, and client accounts	Pricing Business Access Solo $5.00 1 user(s) / month Included in plan: Access up to 2 computers Access your computers from Windows, Mac, iOS, Android, Chromebook, & more File Transfer Remote Print Audio Logging View one remote monitor at a time Business Access Pro $99.00 1 user(s) / year Included in plan: All the features of Business Access Solo Access up to 10 computers per license View multiple monitors simultaneously, including multi-to-multi Two users can remote into the same computer Manage multiple users in teams Share your desktop via a web link Chat Remote Wake Remote Reboot Session Recording Remote Support Premium $40.00 /month to manage 25 computers Included in plan: Unattended remote computer access Licensed based on number of computers Unlimited technicians Drag-and-drop file transfer Remote Print Chat Remote Wake Remote Reboot Session Recording Multi-monitor support Packages available for 25 to 5,000+ computers Splashtop SOS $17.00 1 user(s) / month Included in plan: Simple attended support for unlimited devices Platform support including iOS and Android Concurrent technician licensing Session reboot and reconnect Elevate to admin Custom branding PSA ticketing and ITSM integration Chat File transfer Session recording Multi-to-multi monitor User role and access management Share screen via web link
FAQs Does this service offer an API? Yes. What is this service generally used for? Documenting client environments. Does this service offer multi-user capability (e.g. teams)? Yes. IT Glue is designed to enhance team efficiency and productivity. Does this service offer guides, tutorials and or customer support? IT Glue has a full Knowledge Base, a library of Flexible Asset templates, a series of How-To videos, and our Partner Success team for support. Who are the main user groups of this service? Managed Service Providers (MSPs) and other IT service organizations. What are some applications this service is commonly used in tandem with? PSA, RMM, and BDR tools, along with documentation creation tools such as MS Office and LucidChart. Does this service integrate with any other apps? Yes, with leading PSA, RMM, and BDR tools.	FAQs Does this service integrate with any other apps? RMM systems like Datto RMM Freshservice Freshdesk Zendesk Spiceworks Help Desk Jira Microsoft Teams What are some applications this service is commonly used in tandem with? Help desk Professional services RMM Does this service offer an API? No What is this service generally used for? Remote computer access to WIndows and Mac Remote access to iOS and Android devices (with Splashtop SOS) Accessing work computers from home Accessing computers to provide support Remote printing Remote file transfer Who are the main user groups of this service? Business professionals who want to access their computers from another computer or mobile device IT professionals who want to remotely access others' computers to provide support MSPs who want to remotely access computers and resell remote support to their end users Support teams and help desks who want on-demand access to computers with a simple session code What platforms does this service support? Windows Mac iOS Android Chromebook / Chrome Browser Does this service offer guides, tutorials and or customer support? Online help and support articles, FAQ Email support Phone support available for Business Access Pro, Remote Support and SOS Does this service offer multi-user capability (e.g. teams)? Yes, in Splashtop Business Access Pro, Splashtop Remote Support and Splashtop SOS. Not in Splashtop Personal or Business Access Solo.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 10.4k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 5.53k
Other Who uses IT Glue SMEs Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Splashtop Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Spanish, Chinese, German, Japanese, Portuguese, French, Korean Regional Restrictions: No restrictions.