Guestmeter is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy.
Key features of Guestmeter app include:
GUEST SATISFACTION SURVEY SOLUTION
Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.
Use on-stay qr code and kiosk guest surveys to identify issues that require immediate attention.
Monitor the evolution of your Net Promoter Score® (NPS) over time.,
Identify positive and negative trends with Impact Scores
View and manage all guest feedbacks in one dashboard.
Create and assign tickets to team members.
Receive mobile app notifications for new guest feedback survey response.
ONLINE REPUTATION MANAGEMENT
See overall and performance score for your online reviews of your hotels, hostels, restaurants and more.
Receive mobile app notifications for new reviews, online ranking changes.
Create and assign tickets to team members.
Analyze by semantic categories (eg. scores for rooms, food, service, etc.)
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Features
API
Brand Management
Dashboard
External Integrations
Feedback Management
Google Apps Integration
Multi-Site
Multi-User
Notifications
Social-Media Integration
Social Media Monitoring
Sentiment Analysis
Review Monitoring
Net Promoter Score
Features
API
Brand Management
Dashboard
External Integrations
Feedback Management
Google Apps Integration
Multi-Site
Multi-User
Notifications
Social-Media Integration
Social Media Monitoring
Sentiment Analysis
Review Monitoring
Net Promoter Score
Summary
No key features associated with this application.
Summary
Get more reviews
Build your reputation
Automate your social media marketing
Boost your SEO
Win more sales
Pricing
Free Trial
Free
Included in plan:
10 SMS & Email Survey
Small
$49.00
unlimited user(s) / month
Included in plan:
250 SMS & Email Survey
Large
$249.00
unlimited user(s) / month
Pricing
Free
Free
Included in plan:
Lead generation micro site
Reputation management
Review monitoring
Track customer journeys
Fan insights
Create customer stories
Connect to 1000+ apps
Live social proof
Deep reach tracking
Standard
$75.00
1 user(s) / month
Included in plan:
Get Google & Facebook reviews
Connect 10+ review channels
Send review invites
Use your reviews to win sales
Website publishing
SMS review invites
Review replies
Win 3x more reviews
Automate your review invites
Facebook marketing
Smart review distribution
Custom campaign templates
Fan journey insights
Photo SMS messages
Premium integrations
Convert
$100.00
1 user(s) / month
Included in plan:
10% more sales. Guaranteed
Conversion rate guarantee
Custom designed website
Personal website coach
Content writing
On-page SEO
All website updates
SSL certificate
Call tracking
Landing pages (add on)
CMS collections (add on)
FAQs
Who are the main user groups of this service?
We are global. We are multi-cultural. We are one team with 30+ guest feedback experts. Guestmeter operates in Istanbul, Turkey with the goal to help global hospitality industry to succeed with the power of guest feedback. We make sure that we meet the local and regional requirements of our clients and partners while taking a global approach to our products, mindset and company vision.
In our core we believe that capturing the guest feedback is the key to success. In 27 languages, worldwide, we help companies to listen what their guests have to say. We provide solutions to worldwide Hotels, Hotel Groups, Guest House and B&Bs, Hostels, Restaurants, Tours & Attractions to improve their online reputation..
Does this service integrate with any other apps?
Yes, Guestmeter integration allows hotels, hostels and vacation rentals to automatically send guest satisfaction survey via Siteminder, Clock PMS, StayNTouch, Cloudbeds PMS, MEWS PMS, Zapier
What is this service generally used for?
Guestmeter is a growing all-in-one reputation management platform helping the global hospitality industry better understand and improve guest experience and manage reputation. Our skilled guest satisfaction experts develop bespoke technology that provides an easy tool for hospitality professionals to capture, monitor and amplify guest reviews.
What platforms does this service support?
Yes, 24/7 live support.
Does this service offer an API?
Yes, Guestmeter API enables users and partners to send SMS or Email Survey to recent guests, encouraging a review of their experiences. Quick and easy to implement, our API is used by more than 100 customers to send automated guest satisfaction surveys via international sms or e-mail from integrated property management systems and channel managers.
Does this service offer multi-user capability (e.g. teams)?
Yes, unlimited multi user can use Guestmeter.
Does this service offer guides, tutorials and or customer support?
Yes
FAQs
What are some applications this service is commonly used in tandem with?
Integrate NiceJob with over 700 different services like:
Zapier
Quickbooks
Salesforce
ResponsiBid
Most major CRM systems
Does this service offer guides, tutorials and or customer support?
Get help and video tutorials at help.nicejob.co or through our fanatical support team :)
Does this service integrate with any other apps?
Integrate NiceJob with over 1000 different services via Zapier.com and our native integrations.
What platforms does this service support?
NIceJob is available on:
Desktop
Apple App Store for iPhones, and iPads
Android devices as a Progressive web app (PWA)
Does this service offer an API?
NiceJob API access is available by request only.
Does this service offer multi-user capability (e.g. teams)?
All NiceJob plans include unlimited team members.
Who are the main user groups of this service?
Service oriented companies like:
Home services professionals
Tour and travel companies
Healthcare professionals
Real estate agencies
Contractors
What is this service generally used for?
NiceJob makes it easy to:
Building a great reputation online.
Get lots of new reviews on Google, Facebook, and other major sites.
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