Zoho Commerce

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What is Zoho Commerce?

Zoho Commerce is a one stop e-commerce platform that enables businesses to build and scale their online store from scratch.

Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.

Zoho Commerce Awards

Zoho Commerce currently scores 87/100 in the eCommerce Solutions category. This is based on user satisfaction (82/100), press buzz (69/100), recent user trends (falling), and other relevant information on Zoho Commerce gathered from around the web.

The score for this software has improved over the past month. What is this?

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eCommerce Solutions Market Radar

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Zoho Commerce Product Overview

  • Free, professionally designed templates

  • Free hosting, SSL, and sub domain

  • Abandonded cart recovery in all plans

  • Seamless integrations with Zoho applications like Zoho Books, Zoho Inventory, Zoho Campaigns etc

  • multiple storefronts with a single inventory system (Zoho Inventory + Creator + Commerce)

  • Multi-currency covered on all plans.

  • Good blogging platform with advanced features such as multiple contributors and auto publish on social media.

  • No marketplace app setup so security and ecosystem maintenance is strong.

  • edicated partner on-boarding and support team.

  • Pre-built recommendation engine (Zia) and personalization activated via Zoho Pagesense.

Languages Supported: English, German, Italian, Japanese, Portuguese, Spanish, Swedish
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eCommerce Solutions Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select eCommerce Solutions software for business. Published in July 2024.

Different types of eCommerce solutions are suitable for different types of businesses. Some common types include enterprise, hosted and open source solutions. Key features of eCommerce software usually focus on product catalogs, ordering systems, payment op...


Zoho Commerce Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Inventory Tracking
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Payment Processor
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Route Optimization
  • Review Monitoring
  • Landing Pages
  • Payment Gateway Integration
  • Design Templates
Zoho Commerce Pricing

Zoho Commerce Pricing Plans

Commerce Starter

2 user(s) / month
  • Responsive Website Builder
  • Free Hosting with SSL
  • Customer & Sales Reports
  • Payments & Shipping Integrations
  • Coupons
  • In-built email templates
  • Facebook Pixel
  • Google Shopping
  • AI-powered recommendations
  • Abandoned cart emails
  • Social auto-publish
  • Blogs
  • Newsletter subscriptions
  • Schedule blog posts
  • 2000 products
  • 2000 customer accounts
  • 3 contributor accounts

Commerce Professional

5 user(s) / month
  • Everything in starter
  • Product Reviews and Ratings
  • Unmetered File Storage
  • Advanced Traffic & Fraud Analytics
  • Live Shipping Rates
  • Advanced coupons
  • Custom product fields

Commerce Advanced

25 user(s) / month
  • Everything in Pro
  • Composite Items
  • Price List for Customer Groups
  • Serial Batch Tracking
  • Filters
  • Mega menu

Plans starting from: $22.00/month Credit card required: No

Zoho Commerce FAQs

Does Zoho Commerce offer an API?


What are some applications Zoho Commerce is commonly used in tandem with?

Accounting software, Inventory management software, marketing automation software, payment gateways

What platforms does Zoho Commerce support?

It is a web based application that can run on any device

Does Zoho Commerce integrate with any other apps?

Zoho Books, Zoho Inventory, Zoho Campaigns etc

Does Zoho Commerce offer multi-user capability (e.g. teams)?


Who are the main user groups of Zoho Commerce?

Small business owners

What is Zoho Commerce generally used for?

E-commerce and online store setup

Does Zoho Commerce offer guides, tutorials and or customer support?


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Zoho Commerce Competitors Zoho Commerce Alternatives

Zoho Commerce Alternatives & Competitors

Adobe Commerce
Adobe Commerce
  3399 91/100
eCommerce Solutions
  4801 90/100
eCommerce Solutions
  104 89/100
eCommerce Solutions
  156 89/100
eCommerce Solutions
  552 88/100
eCommerce Solutions
  16 85/100
eCommerce Solutions

Zoho Commerce User Reviews

Average User Rating:
4.1/5 based on 2656 user ratings.
Your Rating:
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"Sustainable and Effciient Ecommerce Platform"

What do you like about Zoho Commerce?

Zoho Commerce allows the business to have the option for customer management, where their trends, requests and demands are comprehensively managed.
Besides, the data import, from other credible sources for market research or so is well managed and provided by the program.
The tracking of the conversation is made efficient by the tool, where proper analytics is conducted.

What do you dislike about Zoho Commerce?

Zoho Commerce has a high price tag, which is a demanding factor to many businesses. Besides, Zoho Commerce lacks the two steps verification, a procedure that increases the validity of every business process. The lead scoring, where the extent if the CRM is recorded and sharing also misses from the tool.

What have you been using it for and what problems did Zoho Commerce solve?

Zoho Commerce facilitates businesses in conducting their businesses online, and have a global attention from different clients. More so, Zoho Commerce manages clients, their trends are well captured and the analytical response shared with all the stakeholders. Finally, Zoho Commerce brings transparency, which is a fundamental aspect of the business.

Ease of use
Value for money
Customer service
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