All feedback tools in one platform
YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions.
Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers.
YoHe currently scores 88/100 in the Feedback Management category. This is based on user satisfaction (99/100), press buzz (10/100), and other relevant information on YoHe gathered from around the web.
The score for this software has improved over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in February 2025.
Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...
FREE DOWNLOAD Feedback-Management-Software-Buyer-Guide-2018.pdfThe sentiment map shows a snapshot of how Crozdesk users have rated YoHe over time. It shows how existing users see YoHe with regards to its usefulness, ease of use, value for money and customer service.
The team demonstrates exceptional professionalism and efficiency. They made the widget setup process seamless, and the entire workflow—from data collection to aggregation and result presentation—operates flawlessly. The results are clear and well-organized, making analysis straightforward and effective. I also value their responsiveness and readiness to assist with any questions or concerns
Honestly, I couldn’t be happier with the service. Everything works perfectly. I have no complaints
A very convenient platform for collecting customer feedback. It offers integration options for websites and apps. The platform features a flexible targeting system for configuring surveys for different audiences. This allows to control over when and where surveys are displayed.
The survey constructor supports creating questionnaires based on various metrics, using numerical scales or emojis. A wide range of forms and fields are available. Additionally, multi-page surveys with complex logic can be created. Another big advantage is the absence of any restrictions on the number of surveys that can be created, which is definitely a significant benefit.
Results can be downloaded in various formats, and the analytics section allows users to build necessary charts and track trends. If needed, data can be exported via API for use in other systems
One area for improvement with YoHe could be its user interface, which might feel a bit overwhelming for first-time users. While the platform offers a lot of advanced features and flexibility, the learning curve can be slightly steep for those who are not familiar with creating complex surveys or working with detailed analytics. Additionally, some users might find the customization options for survey design a bit limited in terms of visual aesthetics, especially if they aim to align the surveys closely with their brand style. Improved templates or a more intuitive onboarding process could help make the platform even more user-friendly.
I've been using YoHe primarily for gathering user feedback on our website and app, as well as tracking customer satisfaction through targeted surveys. Here's how it has helped solve key challenges:
Targeted Feedback Collection:
YoHe’s flexible targeting options allowed me to display surveys only to specific user groups based on behavior or demographics. This helped me collect more relevant insights and avoid bombarding all users with unnecessary questions.
Enhanced Survey Creation:
The survey constructor's wide range of options, including numerical scales, emojis, and multi-page logic, helped me design engaging and customized surveys tailored to different objectives, like testing new features or measuring NPS.
Efficient Data Analysis:
YoHe’s analytics tools enabled me to visualize trends, create actionable reports, and track key performance metrics over time. This saved significant time compared to manual data processing and made insights readily accessible for decision-making.
Seamless Integration with Tools:
Using its API, I was able to integrate survey results directly into our CRM and analytics systems. This ensured a unified flow of information across platforms, making it easier to track user feedback in real-time.
Unlimited Surveys:
The ability to create an unlimited number of surveys meant I didn’t have to prioritize one initiative over another—I could collect feedback across multiple projects simultaneously.
YoHe has streamlined how we approach user feedback, helping us make more informed decisions and improving our ability to adapt to user needs.
First of all, we really enjoyed the trial period with the support of the Yohe team. Since we didn't have a serious research base, any help was very welcome. In fact, designing and launching the surveys turned out to be quite simple and intuitive.
Integrating the platform into our products proved to be somewhat challenging and we had to put in more effort than we expected.
We used Yohe for three initial purposes. First and foremost, we wanted to understand how our users were finding our service. We also tried to understand what our customer's goals were. Last but not least was to measure key CX metrics such as NPS, CSAT and CSI.
support team always helps enhance your analysis, platform's usability and simplicity, the ability to gather data from all angles with seamless integration into analytics systems
for less experienced users it would be helpful to add pre-made templates for various situations
Easy to create and set-up a new survey. There are diffirent types of questions (open questions, checkboxes, radio buttons, smiles etc.) that can be targeted as you want (all or a specific page of the site, desktop or mobile, type and percentage of users). Thus you can use it for differents tasks (collecting feedback on the work of the site in general or any specific topic).
It doesn't allow to conduct difficult researches due to limited functionality but it is not intended to this
It provides an opportunity to get information in a short time with the minimal use of resources
Easy and convenient website integration. In a few hours, we got the first responses and saw the first value from using Yohe. I have appreciated the ability to ask a user and be sure the user won't be asked the second time. So I don't worry our surveys will cause irritation.
It was not easy to agree on a budget, but now there is no doubt the product is worth it
We have identified a lot of bugs with Yohe that were impacting the user experience and are now solved.
We have been working with Yohe for a long time. I would like to emphasize such points as:
1. Intuitive and easy-to-use interface for creating surveys.
2. Ability to collect the base of interviewees for future face to face interviews, directly from our mobile app.
3. Strong support from the CS team.
4. Wide opportunities for feedback analysis, including tabular data.
5. Yohe team was extremely helpful with frameworks and research methods, which help us to improve our CX.
it isn’t cheap, but it's worth it
if something happens, the dedicated manager very quickly helps to solve all emerging issues
All of our questions and hypotheses can now be tested with Yohe.
For exapmle, recently we launched one funcliomallity and YoHe helped us to localize one problem:
We knew that problem exists but it was a intermittent problem.
What we did: real customers left the review using YoHe interface when problem occured, I recieved automatical notification via email from YoHe and then (thanks to emails) localized the problem using inner loggs
P.S.
We saved the budget on the base of interviewees.
I've been working with YoHe for almost a year now. I really enjoy how quick they are to respond to my needs and their help with launching surveys. Also, they are ready to tailor the platform to their customers' needs, and are always curious about my experience with the platform.
Data export could be improved, so that the tags are not in diffenet columns of the table.
We use YoHe surveys to better understand our customers and quickly set tasks to improve our website.
My Top1 feature is Text Analysis.
It's a perfect instrument to understand users opinion quickly. Nocode platform allows product managers to make a survey and understand users' thoughts regarding any question.
Cannot find out any disadvantages because the instrument is clear and very helpful
As a product manager I'm interested in listening to users voice, fast checking of hypothesis and collecting feedback. And YoHe helps me to solve all the problems mentioned above.
n general, this is my first experience using such product. We used to believe that working with feedback is for the support team. Surprisingly, YoHe team are involved in the process, unlike other product teams we worked with (though in other areas). I enjoyes how fast you can install the product on the website.
The team gives real tips on how to avoid negativity from users in the feedback, what passive and active feedback is, and so on.
The process does not require a developers team.
There is a version for both the app and the web platform.
Easy API integration.
The guys prepare the design of all forms on their own, and it took 3 days. The progress was not transparent, but as a result, the forms look like part of our site. So it’s more like, than dislike
We stopped focusing on experts and started building the product on users' needs.
We got introduced to the VoC methodology and started implementing it in our work.
There is an engaging set of targeting. The platform allows you to customize surveys for almost any interaction.
There is integration with analytics systems. You can also match qualitative and quantitative data.
Caring support from the CS team, who help with onboarding to the platform.
Yohe releases new features every month.
Powerful analytics inside the platform.
Because guys make releases once a month, the platform is unavailable for a couple of hours, but it's fne, especially since they give us heads up.
We gather metrics and test hypotheses. Collect the base of interviewees. We structure the feedback by tags to better see the dynamics of the changes
They didn’t just give us a tool to use, but also helped us to promote VoC ideas inside our team. While using YoHe we learned how to make decisions based on the feedback.
We also liked the interface which is very easy to use when creating a survey. Same for the web and app integration - no difficulties. There are also lots of metrics you can choose and a flexible constructor. You can create any form you like in minutes.
The Customer Success team is the best. They are really involved in all our tasks and issues.
The app integration is a bit more complicated than web, but it’s more about in-app limitations than the platform.
- We can use all kinds of loyalty metrics and get valuable insights from them
- It helped us to connect the problems we found with financial side
used YoHe at one of my earlier projects as a product designer. It was crucial not just to get the feedback form users, but to find the reasoning to show the team why we made certain decisions.
With this tool you practically don’t need any help from developers side. And at the same time it helps you find solutions not just for collecting feedback, but also for sorting and analyze.
Plus YoHe team is very helpful with everything. It was a great experience. I can definitely recommend them.
I wish there was more data that would help to dig deeper in the feedback. Like screen recordings or user error log. But I know that the team had this in their plan for future updates.
- Helps to find the right reasoning for your team
- Highlights the issues inside CJM (web and app)
- It is possible to organize a research on large groups of website or app users
- You can find respondents right inside the product
- No need to sort feedback manually, everything is done inside the platform
- It is easy to prepare reports and analysis for different members of your team
- Customer Success Managers help to decide a lot of tasks
- There are a lot of targetings
- Sort feedback (The system can categorize feedback)
- Powerful feedback Analytics system
I saw that the guys don't care how they work with their product. They have always been friendly and proactive.
I haven't had problems with the platform or Yohe team.
Maybe only one language, But they hope it will develop this way.
Yohe team has helped us build a Voice of the Customer system.
They explain the difference between passive and active feedback. We studied how we can use VoC right.
We have used Yohe for
- Collecting feedback
- Using in A/B tests
- Doing surveys
- Looking for respondents for interview
- Collect and analyze loyalty metrics
- Sorting feedback for a better understanding of tendency in feedback
- Dashboards for our teams