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What is Yesware?

Yesware is an email tracking & sales toolkit. Track customer engagement, choose from existing or make your own sales templates, and log calls to CRM right from your inbox.

Yesware is an all-in-one sales toolkit. Track emails, links and attachments so you always know what happens after you click send. Create new or choose from existing email templates that allow you to complete emails in a fraction of the time it would take to draft the same message over and over again. Keep track of your emails with detailed analytics and reports.

Yesware is also optimized for teams. With Yesware, it’s easy to gain transparency into the sales cycle by viewing team activity and email success rates. Team members can also share best-performing templates across the entire team.

Yesware Awards

Yesware currently scores 90/100 in the Email category. This is based on user satisfaction (89/100), press buzz (54/100), recent user trends (rising), and other relevant information on Yesware gathered from around the web.

The score for this software has improved over the past month. What is this?
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Yesware Review

Editors' Review by the Email Software Review Team

Yesware is an email tracking & sales toolkit software solution, designed for all types of organizations.

It has an all-in-one solution with powerful tools such as email tracking, templates, campaigns, reporting and Salesforce integration.

These tools help you connect with your audience, close off deals faster and engage more with your customers. 

It is a good place to get started when you need a fast and reliable application that scales your sales and boosts workflow efficiency.

It is a platform where people can come together and connect with their promising prospects. This drastically improves their efficiency and productivity because important features can be found in a single, centralized solution.

Not only is Yesware used for its email marketing services but also for its sales automation features and security details.

Yesware Homepage

Yesware Features

Here are the top features of Yesware that can assist organizations with their sales and email marketing:

Email tracking

With email tracking, Yesware lets you view how your recipients engage with emails, attachments and links.

Instead of guessing how receptive they are towards your content, you can know exactly what they expect out of your business.

This is also helpful in building stronger and long-lasting relationships with your customers.

Email tracking notifies you about several important factors. This includes when emails are opened, the amount of time your recipients spend on your emails and the overall open and reply rates of your emails.

Furthermore, you can access an Activity Feed that shows you important details such as which messages have been opened, which ones have gotten a reply and which ones did not.

With this feed, you can focus on emails that require your attention, craft a plan to reach a more receptive audience and manage the momentum of your relationships.

It is also important to note that Yesware fully integrates into your inbox (Office 365 and Gmail), which means your workflow is not disrupted with the services it provides.


To save time with your messages, you can rely on pre-designed templates to send to your recipients.

You can choose which email template best fits the message you want to send. Not only does this send the right message at the right time but it also saves enough time and ensures that not only are you working faster but better as well.

Additionally, you can personalize these messages with placeholders, dynamic fields and drop-downs to ensure the sincerity of your words towards your audience. 


Yesware lets you create personalized campaigns that are designed to be sent automatically to your audience.

The steps are easy enough; upload a list of recipients, create multi-touch campaigns with customized messages and schedule the date and time for them to be sent.

You also have the option to add more recipients into your campaigns and view any upcoming tasks with the help of Yesware sidebar.

You can also integrate with existing applications such as LinkedIn and Salesforce to do more with your software solution.

Reporting and analytics

While it is important to quickly close deals, it is also important to dive deeper into the progress and performance of these emails.

You can benefit from email activity reports, personal tracking reports, template reports and recipient engagement reports—all of which are designed to give you more insight regarding how individual recipients engage with your emails.

You can also use campaign dashboards, which provide you with a summarized view of all information behind your campaigns.

This includes when they have been sent, if they have been opened and the rates regarding clicks and replies for each email.

Salesforce integration

With Salesforce integration, you can do even more with Yesware. It offers bi-directional synchronization that ensures focus and efficiency regarding your emails.

This allows you to automatically conduct CRM activities, reducing the need for manual data entry.

Moreover, you can add recipients into the workflow and personalize each touch with customized communication for new recipients.

Yesware Benefits

Yesware also provides businesses with many benefits that can assist with their sales and marketing operations, including:

Comprehensive platform

Yesware offers a solution that helps with sales and email marketing needs. It helps you in prioritizing your prospects, following-up with emails, updating Salesforce records, syncing all user engagements across all platforms and identifies which message template best fits your prospect.

Greater productivity

Overall, it is a useful software product to have when you want to ensure your time is used effectively and productively. You do not have to worry about manual data entry.

Instead, you can benefit from automated workflows for your team and customizable templates to send to your recipients.

Deeper analytics

Furthermore, Yesware lets you view the open and reply rates for your emails. This eases the burden off your team as they can better understand what they need to do to optimize their sales outreach and close more deals within a shorter period.

Yesware Homepage

Yesware Pricing

Yesware’s straightforward pricing packages are designed to meet different business requirements. You can benefit from a wide range of productivity tools and tracking features.

Before subscribing to a package, you can check out Yesware’s 14-day free trial version. It does not require credit card information. Just send your email and you will receive a link to work with Yesware.


For a price of $15.00 per user and per month, you can work with the most essential features offered by Yesware. This includes real-time tracking, personal templates, multiple types of reports and the ability to book a time.

You have the option to choose between monthly or annual billing, but you get to save more with the annual billing cycle.


This is priced at $35.00 per user and per month. It has everything offered in Pro but with additional features related to campaigns, role-based permissions, centralized billing, reporting and team template sharing.

Like the previous plan, you can choose between a monthly or billing cycle.


As the last package to be offered by Yesware, Enterprise offers the most comprehensive plan for its users. It charges users $80.00 per user and per month.

Paired with all the features from the previous plan, it also has Salesforce inbox sidebar, bi-directional Salesforce sync, calendar CRM sync and email CRM sync.

To get started with Yesware, just install the software solution into your Gmail or Outlook.


Yesware is an email marketing platform that ensures the quality of your emails with simple but powerful features and tools. Examples of these are email tracking, campaigns, analytics, reporting and customizable templates.

It is complete with a series of features that are designed to optimize and automate your email marketing services.

If you are looking for an email marketing service that not only helps the sales representative in sending out emails but also the manager reporting on them, then Yesware is a viable option. 

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Yesware Product Overview

  • Get new sales analytics by tracking your emails and presentations.

  • Get real-time insights on what content is helping you close deals.

  • Save time with powerful tools such as email templates, reminders, send laters, and click to call.

  • Integrate Yesware with Salesforce to ensure that every email you send is auto-saved to Salesforce.

Languages Supported: English

Yesware Features

  • A/B Testing
  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
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