Ybug

What is Ybug?

Collect meaningful user feedback with annotated screenshots on your website. Ybug automatically captures some browser environment info, javascript console and other metadata.

Ybug is a visual feedback and bug tracking tool for websites.
Install our Feedback Widget and start collecting visual feedback, suggestions and bug reports from your team, your clients or website visitors. Ybug will automatically attach screenshot and some important information about the browser environment and console log.

Do you already use another bug tracking tool? No problem, feedback reports can easily be forwarded to 20+ integrations including project management tools (such as Asana, Trello, Jira, Wrike, Teamwork Projects, YouTrack, ClickUp), customer support systems (Zendesk, Freshdesk) or software development platforms (such as GitHub, GitLab or Bitbucket). You can also get notified about any new feedback (created with Ybug) to your email, Slack or Twist channels of your choice. Any other 3rd party service can be added with our Zapier or Webhook integration.

Main Features:
* Collect feedback with screenshots – Get screenshot of the page along with the feedback and all the necessary context such as browser and environment details.
* Client-side error recording – We capture Javascript errors and console output for faster bug reproduction and debugging.
* Integrates with your bug tracker – Do you already use another bug tracking tool? No problem! Ybug integrates with 20+ 3rd party services.
* Works in all modern browsers
* Chrome & Firefox extensions
* Easy to set up & customize
* Email and chat support



Ybug Awards


Ybug currently scores 86/100 in the Bug Tracking category. This is based on user satisfaction (95/100), press buzz (36/100), recent user trends (falling), and other relevant information on Ybug gathered from around the web.

The score for this software has improved over the past month. What is this?
ybug.io
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Ybug Product Overview

  • Collect feedback with screenshots – Get screenshot of the page along with the feedback and all the necessary context such as browser and environment details.

  • Client-side error recording – We capture Javascript errors and console output for faster bug reproduction and debugging.

  • Integrates with your bug tracker – Do you already use another bug tracking tool? No problem! Ybug integrates with 20+ 3rd party services.

  • Works in all modern browsers

  • Chrome & Firefox extensions

  • Easy to set up & customize


Languages Supported: Czech, Danish, German, English, French, Croatian, Hungarian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Turkish, Ukrainian, Chinese

Bug Tracking Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select Bug Tracking software for business. Published in January 2023.

Bug tracking software is an IT & Security subcategory that focuses on keeping a record of reported bugs in software development projects. Most bug tracking software platforms have extensive databases which record detailed information about bugs. Further...

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Ybug Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Bug Tracking
  • Social Media Monitoring
  • Review Monitoring
  • Net Promoter Score
  • Real-time Alerts
  • Sales Automation
  • Customer Service
  • Workflow Management
  • Self-service Portal
  • Pipeline Management
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
Ybug Alternatives

Ybug Alternatives & Competitors

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  56 90/100
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PivotalTracker
PivotalTracker
  23 82/100
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Instabug
Instabug
  195 88/100
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Sifter
Sifter
  4 80/100
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CatchJS
CatchJS
  0 67/100
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BugReplay
BugReplay
  2 72/100
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Ybug User Reviews

Average User Rating:
4.74/5 based on 17 user ratings.
Your Rating:
User profile picture

"Simple feedback with screenshots"


What do you like about Ybug?

The screenshot tool is fantastic, coupled with the integrations; this allows us to easily collect bugs and feature requests directly into Jira.

What do you dislike about Ybug?

It would be great if the Jira integration could map users but realistically this is not an easy thing to configure particularly as there could be an unpredictable amount of rules.

What have you been using it for and what problems did Ybug solve?

We use it for our internal testing and reporting,

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
Mar 21, 2022

Reply from Radim at Ybug s.r.o.:

Hey Kurt, thank you so much for your review, You made our day! Yes, you are right about the Jira integration, it is not easy to do (although we plan to do it in the future). Cheers, Radim

User profile picture

"Very good software"


What do you like about Ybug?

I really like Ybug! It's easy to install and use. I really appreciate the visual feature so I can see exactly where I' need to improve.
I get a lot of suggestions in a very smart way!

What do you dislike about Ybug?

It's very difficult to find something. Maybe Ybug can improve using the video feedback. Peple

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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