Workplace from Facebook

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What is Workplace from Facebook?

Workplace by Facebook is a business collaboration app that improves collaboration and communication in the workplace.

Workplace is internal communication and collaboration solution aimed to serve as an enterprise social networking platform. It reduces emails that are being sent within an organization and enables co-workers to communicate in a more efficient manner.

This application is developed by Facebook and shares its familiar user experience, especially when it comes to sharing information, joining groups, and organizing events. This causes less training for employees.

Users can form groups for internal communication and also offers the multi-company option for collaboration with other organizations.

When it comes to pricing, Workplace offers the Standard version, which is free, and the Premium version which has a progressive pricing structure. The paid version includes numerous integrations with third-party software tools such as Salesforce, Dropbox and Microsoft Office.



Workplace from Facebook currently scores 89/100 in the Project Collaboration category. This is based on user satisfaction (86/100), press buzz (100/100), and other relevant information on Workplace from Facebook gathered from around the web.

The score for this software has declined over the past month. What is this?
www.facebook.com

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Workplace from Facebook Review

Editors' Review by the Project Collaboration Software Review Team

Workplace by Facebook is a private social network platform that allows organizations and companies to connect and transform how you work with other members in your team. It offers a wide range of tools and functionalities for you to choose from, all designed to provide an efficient medium for communication and collaboration.

With Workspace, you can organize events, share information, join groups and more. It’s similar to what Facebook offers but catered primarily to businesses instead.

With Workplace, both managers and staff can come together in a central communication hub. This platform helps you send messages en masse, schedule events and record videos.

Your entire business is transformed thanks to Facebook features you’re already familiar with. Overall, Workplace provides simple tools, instant updates, team spaces, broadcast options and messaging tools.

Workplace has been working on features for people to stay connected and productive while working from home. It’s suitable for businesses of all sizes and it can be deployed and installed on Mac, Windows, Android, iOS or as a cloud-based and SaaS solution.

Workplace Homepage

Workplace Features

Here are the following features offered by Workplace:

Workplace chat

This feature is self-explanatory. Complete with emojis, GIFs, stickers and emojis, you can communicate with members of your team in a dynamic way. You can easily reach out to them to share ideas, talk about the projects, make quick decisions and complete tasks faster. It provides a tool, available in all platforms such as iOS, Desktop and Android to have better communications.

Video chat

Remote work is popular these days and with Workplace, video chat allows you to stay in touch with your employees. You can still conduct business meetings and conferences using Workplace’s video chat feature. This allows you to talk to them from behind a screen and discuss important aspects for your business.

Groups

Just as the name suggests, this feature provides a space for people to group together and work on important projects. You can assign tasks, tag colleagues, share feedback and post updates about your progress. You can also decide if the groups should be open, closed or secret. This gives you control on which people can see the content within these spaces.

Organization chart

This feature helps you connect and find people within your organizations. This helps you set up people and their respective profiles and positions in a chart. By doing so, people checking out your company or organization can view individual profiles and team information. It’s also easier to see who is in charge of HR, content, products and other aspects of business. 

News feed

The News feed in your Workplace is similar to the front page of a newspaper. The most important happenings and events are plastered on the front page. Every time you open your Workplace, the news feed is the first thing you’ll see. Using personalized features and advanced AI, you’ll be updated on the progress of key tasks and important projects in a stream of posts.

This keeps you organized and notified regarding any drastic changes or significant improvements about your business. Additionally, just like on Facebook, you can react to posts and comment under them.

Workplace Benefits

Workplace by Facebook is a software solution that gives you access to intuitive benefits such as :

Enhanced communication and collaboration

Communication tools on Workplace allow for efficient communication and collaboration between teams and users on the platform through workplace, group and video chat.

Measure engagement

Workplace allows for users, teams and organisations to measure engagement and productivity of a team based on analysis and metrics compiled by the platform.

Integrated tools

The integrated tools of the platform help organizations and teams better handle their processes and improve operations within relevant departments. 

Instant feedback

By providing a collaborative environment for teams, users can receive instant feedback on changes to projects and use the chat functions to get feedback in real-time for other users.

Easy to use interface

The entire interface is also very easy on the eyes, minimizing any confusion and problems when setting up groups or conducting online meetings.

Workplace Homepage

Workplace Pricing

Workplace’s pricing packages are catered to specific business needs and sizes. It’s categorized according to core features, available integrations, admin tools and security options. Depending on your plan, you can access different levels of trial versions.

Essential

This package is completely free and most suitable for teams. You get to work with up to 50 project groups. When it comes to core features, you’ll get to benefit from workplace chat, group video calls, auto-translations, mobile apps, live video streaming and collaboration tools catered for different companies. In terms of file storage, each person is allowed 5 GB.

You also get access to directory integrations, which include productivity tools such as Quip, Trello, Google Drive and Dropbox. These features are designed to increase efficiency and performance within the workforce.

Admin features include the tools and functionalities to manage and monitor your Workplace easily. You can also gain insightful data to make important decisions to further your business.

Essential is supported by Workplace’s Help Centre and Customer Resource Centre.

Advanced

Considered as the most popular plan, Advanced is priced at $4.00 per user and per month. It’s free for the first 30 days. If you like the package, you can subscribe to it after the free version is over. Currently, Workplace offers discounts for frontline, charity and educational institutions. This plan is most suitable for organizations that have a large workforce.

Advanced lets you add unlimited team and project groups. It has all the features offered in Essential with a few additional ones such as Org Chart, Safety Check and Surveys. Each person is also allowed 1 TB of file storage space. You can also pay for frontline add-on at a price of $1.50 per person per month.

The integrations included in this package allow for directory integrations, APIs for bots and custom integrations.

All admin features offered by Workplace are included in Advanced. This means companies and organizations can benefit from the following: admin controls, Insights, monitoring tools, active directory integrations and the ability to mark certain tasks as important.

Advanced is protected by single sign-on, SOC2, ISO27001 compliance and 24/7 support with a guaranteed 24-hour initial response time.

Enterprise

Enterprise is priced at $8.00 per person and per month. A free trial isn’t currently available but you’re more than welcome to contact them for a demo. It offers discounts for frontline industries, especially amidst the pandemic. This plan is best used for complex organizations.

Enterprise is similar to Advanced, but instead of just 1 TB of file storage per person, this package offers unlimited space to work with. Also, you get to benefit from Enterprise Live, a feature that helps you stream Live videos using peer-to-peer technology.

This package also has rich integrations with other platforms, similar to the previous plan. What makes Enterprise different from Advanced is its added feature: Multi-SSO, which allows multiple sign-on features to several users.

When it comes to support and security, Workplace has everything covered for Enterprise. It has single sign-on (SSO), compliance for SOC 2 and ISO 27001, 24/7 support access at a 4-hour initial response time, a dedicated support team, priority solution and early access to brand-new features. This is most useful for larger, complex organizations. The more employees you have, the more issues and problems the support team needs to fix.

Conclusion 

Overall, Workplace is simple and easy to use for all types of businesses and sizes. If you use Facebook, then you won’t have a problem working with Workplace as Workplace is handled by Facebook. Its interface, features and layout are very similar.

Workplace is catered specifically for businesses and fits the needs of a growing workforce. Now, you get to use simple but powerful features that you need in your daily operations. This includes posting content, creating groups, video calling and messaging your teammates.

Project Collaboration Market Radar

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Workplace from Facebook Product Overview

  • Live video streaming

  • Work chat

  • Team & project groups

  • News feed updates

  • Personalized profiles

  • File, photo & video storage

  • 1:1 support for administrators

  • Secure collaboration between companies

  • Single-sign on (SSO)

  • Mobile alerts


Languages Supported: English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Project Collaboration Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Project Collaboration software for business. Published in June 2022.

This type of software allows for project management and team collaboration for small teams as well as large enterprises. Teams can manage projects, share documents, and assign tasks in an efficient manner. They can easily organize documents, work with clien...

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Workplace from Facebook Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Vacation & Absence Calendar
  • Video
  • Call Recording
  • Resource Management
Workplace from Facebook Pricing

Workplace from Facebook Pricing Plans

Standard

Free
  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo and video storage
  • Unlimited team and project groups
  • Desktop Notifier for Windows
  • Secure collaboration between companies

Premium

$3.00
1 user(s) / month
  • Integration with file storage providers
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD and more
  • 1:1 email support for administrators

Plans starting from: $3.00/month Credit card required: No

Workplace from Facebook FAQs

Does Workplace from Facebook offer guides, tutorials and or customer support?

Support: FAQs, Community Support, Knowledge Base, Online Support.

What is Workplace from Facebook generally used for?

This service is generally used for workplace collaboration and communication.

Does Workplace from Facebook offer an API?

Yes, it offers API.

Does Workplace from Facebook offer multi-user capability (e.g. teams)?

No.

Does Workplace from Facebook integrate with any other apps?

Integrations: Dropbox, Google Drive, Quip/Salesforce, Microsoft Office, BlueJeans, Recognize, Workato, OneLogin, InstaSupply, Windows Azure AD, Okta, Ping, Clevy, Grytics, Swoop Analytics.

What platforms does Workplace from Facebook support?

This is a web-based software with Android and iOS native mobile apps.

Who are the main user groups of Workplace from Facebook?

Users of Workplace are organizations of all sizes, worldwide.

What are some applications Workplace from Facebook is commonly used in tandem with?

It is commonly used in tandem with storage providers and G Suite.

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Workplace from Facebook User Reviews

Average User Rating:
4.3/5 based on 524 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Workplace from Facebook over time. It shows how existing users see Workplace from Facebook with regards to its usefulness, ease of use, value for money and customer service.

Overall
7.8/10
Arrow Left Recent Older Arrow Left
Usefulness
9.3/10
Ease of use
9.3/10
Value for money
7.3/10
Customer service
5.3/10
User profile picture

"I work at Facebook but I do really love Workplace from Facebook"


What do you like about Workplace from Facebook?

It's UI is what you're used to with Facebook, making this tool incredibly easy to use. Slack does great messaging, but Workplace allows you to have deeper discussions and easily search for any of those discussions.

What do you dislike about Workplace from Facebook?

Not much that I can think of - it integrated in chat (through Work Chat) and has groups where you can post and coordinate so it has everything I need.

5/5
Usefulness
5/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

"My review for workplace by facebook"


What do you like about Workplace from Facebook?

Workplace by Facebook is a great platform for an online team collaboration with multiple companies using Facebook features like that.

What do you dislike about Workplace from Facebook?

The disliking part about it is chatting and the stories features. They made this platform look as Facebook platform but it can be different.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Good software but awful customer service"


What do you like about Workplace from Facebook?

The software platform generally works well, all required features are available.

What do you dislike about Workplace from Facebook?

The customer service - it takes them forever to respond! Could not get a hold of anyone when I needed help setting something up on the platform.

What have you been using it for and what problems did Workplace from Facebook solve?

For a personal project.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
1/5
Customer service
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