Wire is a cloud-based secure communication and collaboration software. The solution offers a robust collaboration suite that features instant messaging (IM), chat, voice and video calls/conferencing, file-sharing, external collaboration capabilities and end-to-end security encryption. Wire is available for various operating systems, including Windows, macOS, Linux, Android and iOS, as well as several web browsers like Chrome, Safari, Firefox, Internet Explorer and Opera.
Wire Features
Wire offers three main solutions for businesses and organizations of all sizes, in any industry. These software solutions are built on the company’s security technology.
Wire Pro
Wire Pro is a basic offering that combines group messaging, voice and video communication and file sharing in a secure way. It is designed for businesses that require a safe and secure platform to safeguard company documents as well as protect communications among team members, with clients and business partners.
Wire Pro comes with full end-to-end encryption of chat messages, voice/video calls and files. It provides secure guest rooms for external collaboration, one-click voice and video conferencing capabilities and full administrative controls. The solution is GDPR-compliant and is CCPA, ISO and SOX-ready.
Wire Enterprise
Wire Enterprise comes with all the capabilities of Wire Pro, but with added features for large-scale business communication and regulations. The solution is tailored for larger businesses and organizations. It provides secure and scalable collaboration capabilities with customizable deployment options to match the needs of the enterprise.
Like Wire Pro, Wire Enterprise combines group messaging, voice and video conferencing and file-sharing, but on a larger scale. The Enterprise package is designed for large organizations looking to protect sensitive corporate data and secure communications across the board, among staff members, with clients and with business partners and external collaborators.
Wire Enterprise features and capabilities allow for seamless and productive collaboration among team members and partners, both internally and externally. The solution boasts encryption technology designed to safeguard corporate documents and communication data. It also comes with added protection against potentially harmful cyber attacks.
Wire Red
Wire Red is an on-demand crisis collaboration suite designed to ensure uninterrupted communication among parties. This solution pretty much guarantees the continuity of all business communications and quick recovery during a crisis. Like, for instance, if your network is down or compromised with malware, power outage or some other act-of-God scenarios.
Wire Red is a pre-provisioned fully encrypted communication solution designed to ensure your business communications go uninterrupted and remains secure. It comes ready for any emergencies and since it’s cloud-based, users can still go on with their business anytime and anywhere, using their smartphones, tablets or PC. Wire Red offers full feature coverage and is enterprise-ready.
Wire Personal and Wire Enterprise Technology
Wire also offers a secure messaging solution for personal use, through Wire Personal. And for highly sensitive or regulated organizations looking to ensure their operations remain within their own domain, Wire Enterprise Technology offers on-premise or on-demand deployment options. On-demand deployment secures your operations in a private cloud or in any prominent cloud solution such as Amazon Web Services (AWS) and Azure.
Wire Benefits
Advanced Security for External Communications
Wire’s security encryption technology doesn’t just cover an organization’s internal communication processes. The software solution allows you to extend the benefits of its robust end-to-end secure messaging, voice and video calls and file sharing to your outside partners, clients and external stakeholders. This is the main purpose of the platform’s secure guest room feature. External parties participating in your conference calls don’t need a Wire account or undergo any signup process.
Improved Productivity among Teams and Staff Members
The one-click video conferencing and video calls, as well as the easy group chat functionality, allow teams and other staff members to stay connected at all times. There’s no need to search for memos and updates in email inboxes or tediously send out invites to video conferences, all of which can take up a lot of time to manage. And since Wire is available across different platforms and devices, initiating a conference call is quick and easy, regardless of time or location.
User-Friendly Solution
When it comes to communications and collaborative solutions, things can get technical and very overwhelming for most users. Add security functions into the mix and you have a platform that is difficult to adapt because of its complexity. Wire does away with all that by providing the right balance between security, operational complexity and ease of use. This is achieved by combining end-to-end encryption with robust administrative tools that is clean and easy to understand, even for users with no IT experience.
User Management and Provisioning
With Wire’s single sign-on function, you will be able to align user management with all your directory services, thus ensuring a proper provisioning and de-provisioning process across all other enterprise applications. The software allows you to integrate with top user authentication and single sign-on solutions, such as Okta and OneLogin among others, through the platform’s Security Assertion Markup Language (SAML) integration tool.
Seamless Integration with Third-Party Applications
Wire allows for secure integration with third-party solutions and applications. The platform essentially lets you add calendars, development progress, corporate news, financial and CRM information into conversations without compromising security. Wire’s open-source codebase and open APIs mean that you can easily incorporate the solution into your existing IT architecture without messing up your current settings and configurations.
Wire Pricing
Wire offers a 30-day free trial to interested businesses, with no credit card required. You can simply choose a plan later, once the trial is over or when you’ve decided it’s the right communications solution for your organization.
Pricing for Wire Pro starts at €4 per user per month, billed every couple of years. Wire Pro comes with all team collaboration tools and all are protected with end-to-end encryption. Wire Enterprise starts at €8 per user per month, billed biennially as well. And it comes with all Wire Pro features and capabilities plus enterprise-level collaboration functionality and security.
You must contact the vendor’s sales team to get pricing information on Wire Red and Wire Enterprise Technology.
Conclusion
Wire is a good communication and collaboration software solution that is built on robust end-to-end encryption for security and protection of corporate documents and other sensitive data carried over group chats, voice and video calls, instant messaging and file/screen sharing.
The platform is designed for companies needing a secure and user-friendly communications solution with the transparent open-source codebase and open APIs for customization and seamless integration. It offers flexibility and scalability. Furthermore, the end-to-end encryption for any information shared, including video and voice calls, extends to external partners and clients.
Overall, if you want a secure, robust and easy to use communications and collaboration solution for your organization, it is certainly worth considering trying out Wire’s free 30-day trial to learn more about the product and whether it could be a fit for your business.
