You May Also Like

Workforce Management Software
Try for Free
Human Resources (HR) Software
Get a Demo
Learning Management System (LMS) Software
Get a Demo

What is Userlane?

Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

Userlane is a Digital Adoption Solution that automates and optimizes user onboarding and employee training. Users are guided in real-time through the actual software application they're using with interactive step-by-step, on-screen guides. Our solution essentially works as a navigation system for software applications. As a result, anybody can immediately operate any software without any previous knowledge.

Key to Userlane’s technology is interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website.

These interactive guides steer users through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.

Unlike video tutorials, for example, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance while they work in the application.

For SaaS companies, this allows them to streamline their user onboarding experience while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets more effectively.

When it comes to employee training, companies can reduce training costs and implement new software more rapidly and without any resistance to change.

Userlane provides the technology to create interactive guides in minutes without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without effort.

Userlane Awards

Userlane currently scores 89/100 in the Training and Onboarding category. This is based on user satisfaction (96/100), press buzz (44/100), recent user trends (falling), and other relevant information on Userlane gathered from around the web.

The score for this software has declined over the past month. What is this?
  • Userlane
  • Userlane

Training and Onboarding Market Radar

Artboard 1 copy 4

Userlane Product Overview

  • No coding required

  • Multi-language support

  • User Onboarding

  • Employee Training

  • Userlane Assistant

  • In-depth analytics

  • User segmentation

  • Responsive design

  • Privacy Made in Germany

  • Editor mode

Languages Supported: English, German, Spanish, Italian, French, Chinese

Training and Onboarding Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Training and Onboarding software for business. Published in September 2022.

Corporate training plays a major role in helping employees adapt to today’s fast-moving business environment. Employee training software helps provide training online and makes training management easier and more cost effective for organizations. These prod...


Userlane Features

  • 360 Degree Feedback
  • Analytics
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Video Courses
  • Time Management
  • Employee Engagement
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Userlane FAQs

Who are the main user groups of Userlane?

The interactive guides, which are developed with our technology, can be used by any company aiming to automate and optimize their user onboarding process or employee training. SaaS companies implement Userlane to onboard new users, and enterprises use our Digital Adoption Solution to train any number of employees in any browser-based software application.

What is Userlane generally used for?

Our Digital Adoption Solution is designed to maximize software adoption.
Generally speaking, we have two use cases: User Onboarding and Employee Training

Does Userlane offer guides, tutorials and or customer support?

Yes, we offer support via email, video calls/ telephone, and a dedicated Customer Success Team. Additionally, we offer Userlane for Userlane where we explain the creation of interactive guides with Userlane.

Does Userlane offer multi-user capability (e.g. teams)?

Yes, multiple users can create interactive guides.

Does Userlane integrate with any other apps?

As mentioned above, an integration of Userlane with services such as Zendesk, Intercom etc. is possible.

What platforms does Userlane support?

Userlane can be implemented on top of every existing web-based software or e-commerce website.

What are some applications Userlane is commonly used in tandem with?

Userlane integrates with the most popular CRM systems as well as helpdesk and marketing tools.

Does Userlane offer an API?


Userlane Alternatives

Userlane Alternatives & Competitors

Qualtrics Employee Experience
Qualtrics Employee Experience
  352 89/100
Training and Onboarding Software
  43 92/100
Training and Onboarding Software
  198 84/100
Training and Onboarding Software
  97 92/100
Training and Onboarding Software
  194 91/100
Training and Onboarding Software
  419 92/100
Training and Onboarding Software

Userlane User Reviews

No user reviews yet.
Rate this app or be the first to review it!
Page last modified:
Back to top