Software doesn’t support your customers. You do. But it can help you to do it better. Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity and manage tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
• Easily change the status of a ticket
• Assign tickets to other users
• Move tickets to different inboxes
• Quickly reply to tickets while you’re away from your desk
• Add private notes to tickets to collaborate with your team
• Search tickets
• Dashboard view
• Create tasks directly in your linked Teamwork Projects installation
• Bulk update the status of tickets
• Fill Custom Fields in your tickets (available on Pro and Enterprise plans)
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
|Updated:||December 18th, 2020|
|© 2016 Apple Inc.|
|Current Version:||2.69231/5 (13)|
|All Versions:||2.69231/5 (13.0)|
|What's New in Version 1.6.10|
|Added "Delete ticket" button in Ticket Properties Minor enhancements|