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What is Suptask?

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you improve collaborations and achieve faster resolution times.

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process.

With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets.

With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack.

We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.

Suptask Awards

Suptask currently scores 86/100 in the Ticketing & Help Desk category. This is based on user satisfaction (96/100), press buzz (26/100), and other relevant information on Suptask gathered from around the web.

The score for this software has improved over the past month. What is this?

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Suptask Product Overview

Languages Supported: English

Suptask Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Click-to-Dial
  • Organization Management
  • Employee Engagement
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Net Promoter Score
  • Real-time Alerts
  • Form Builder
  • Workflow Management
  • Reports
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
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