Streams

You May Also Like

What is Streams?

Streams is a unified, feature-rich, end-to-end unified cloud communications, collaborations and file sharing suite that increases performance throughout your organization.

Take your office communications and files with you wherever you go with Streams. Streams integrates real-time communications, multi-media team messaging and full cloud file sync & share capabilities into a single, secure, easy to use mobile app. Make and receive office calls while on the road without missing a beat. Instantly set up team channels and persistently message teams, sharing pictures, video, audio, text, files, folders and even live broadcasts. Upload, sync and share files securely in Stream’s HIPAA secure unlimited cloud storage. And with Streams multi-factor authentication, full encryption of communications and content in-transit and at-rest and multiple device manager, you can have complete peace of mind that all your communications and content are secure and private.

• Full featured softphone for making or receiving calls (ext-to-ext or PSTN) with call transfer, call park and call forward. Turns your smartphone, tablet or notebook into your office phone

• Multi-media, persistent team messaging supports text, links, audio, video, images, files, folders and live broadcasts

• Real-time presence indication with manual selection and custom message status

• Full video calling and conferencing support

• Unified Live Monitor with complete Call Center monitoring

• Complete secure file store, sync and share capabilities for the enterprise

• Unlimited secure cloud storage (with Streams - SmartBox Enterprise plan)

• Complete share content controls, including share privileges, share link, customer share notification and more

• Complete contact management with import support for Outlook, Google, Yahoo and *.csv files

• Enhanced security with multi-factor authentication, HIPAA compliance, optional MPLS network and Single Sign On support

• Multiple device management with MADM (remotely block your device should it be lost or stolen)

• Supports Wi-Fi and Data cellular (3G/4G)

• Uses advanced push notification technology for lower battery usage and reliable phone and IM operation even when in the background

• Bluetooth Headset support

• MobileCall feature: Transparently move a call from your Smartphone/tablet to your desk phone or vice versa

• Visual Voice Mail: See a list of voicemails, listen, delete in any order

• Detailed call logs with call back

• Push button call recording


Streams scored 84/100 in the Unified Communications category. This is based on user satisfaction (82/100), press buzz (38/100), recent user trends (falling), and other relevant information on Streams gathered from around the web.

The score for this software has improved over the past month. What is this?


Streams Awards

Regional Restrictions: United States and Canada

  • Streams

Streams Product Overview

  • Full featured softphone for making or receiving calls (ext-to-ext or PSTN) with call transfer, call park and call forward. Turns your smartphone, tablet or notebook into your office phone

  • Multi-media, persistent team messaging supports text, links, audio, video, images, files, folders and live broadcasts

  • Real-time presence indication with manual selection and custom message status

  • Full video calling and conferencing support

  • Unified Live Monitor with complete Call Center monitoring

  • Complete secure file store, sync and share capabilities for the enterprise

  • Unlimited secure cloud storage (with Streams - SmartBox Enterprise plan)

  • Complete share content controls, including share privileges, share link, customer share notification and more

  • Complete contact management with import support for Outlook, Google, Yahoo and *.csv files

  • Enhanced security with multi-factor authentication, HIPAA compliance, optional MPLS network and Single Sign On support


Languages Supported: English, French, Spanish
Regional Restrictions: United States and Canada

Unified Communications Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Unified Communications software for business. Published in October 2021.

This subcategory lists communication software solutions that combine features of of other categories. This segment will allow you to discover and compare software products that will streamline your communication by providing you multiple services through a ...

FREE DOWNLOAD

Streams Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Video
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording
Streams Pricing

Streams Pricing Plans

Streams Business Voice Basic

$14.95
1 user(s) / month
  • Unlimited Calling in the UC & Canada
  • Voicemail
  • Dedicated DID
  • Music On Hold
  • Mobile App

Streams Business Voice Plus

$24.95
1 user(s) / month
  • Unlimited Calling in the UC & Canada
  • Integrated Soft Phone and Mobile App
  • Music On-Hold
  • Ring Groups
  • Follow Me, Find Me
  • Call Recording
  • Voicemail to Email
  • SMS/MMS Capability
  • Auto Attendant
  • Video Conferencing
  • Broadcasting
  • Deskshare
  • Team Presence
  • Saleforce / Skype / Outlook / Zoho Integrations

Streams Professional Seat

$34.95
1 user(s) / month
  • Unlimited Calling in the UC & Canada
  • Integrated Soft Phone and Mobile App
  • Music On-Hold
  • Ring Groups
  • Follow Me, Find Me
  • Call Recording
  • Voicemail to Email
  • SMS/MMS Capability
  • Auto Attendant
  • Video Conferencing
  • Broadcasting
  • Deskshare
  • Team Presence
  • Saleforce / Skype / Outlook / Zoho Integrations
  • Digital Fax
  • Live Monitor / Supervisory Modes
  • Lifetime Analytics
  • Detailed Reporting
  • App Designer

Streams Call Center

$64.95
1 user(s) / month
  • Unlimited Calling in the UC & Canada
  • Integrated Soft Phone and Mobile App
  • Music On-Hold
  • Ring Groups
  • Follow Me, Find Me
  • Call Recording
  • Voicemail to Email
  • SMS/MMS Capability
  • Auto Attendant
  • Video Conferencing
  • Broadcasting
  • Deskshare
  • Team Presence
  • CRM Integration / Saleforce / Skype / Outlook / Zoho Integrations
  • Digital Fax
  • Live Monitor / Supervisory Modes
  • Lifetime Analytics
  • Detailed Reporting
  • Call Queues / ACD
  • App Designer

Plans starting from: $14.95/month Credit card required: Yes

Streams FAQs

What platforms does Streams support?

We support the following functions - Phone Calls, Faxing, Text Messaging, Instant Message, Team Message, Cloud Storage, File Sync & Share, Video Conferencing, Screen-Share, Broadcast and Intercom.
Integrations are available for Salesforce, Zoho, Zendesk, Desk, and URL pops work with any Cloud-based CRM system.

Does Streams integrate with any other apps?

Yes, Salesforce, Zoho, Outlook, Skype4Business

What is Streams generally used for?

Streams offers a simple to use single portal for all of your business communication needs. Perfect for internal and external communication requirements. With a single click users can video conference, desk-share and make phone calls. Connect with you colleagues or clients via phone, text, fax, IM or team messaging. Let your colleagues know your availability with team presence.

Who are the main user groups of Streams?

Unified Communications in the Cloud allows all of your employee's to have access to the same business phone system regardless of location. Multi-location companies, any company with a mobile workforce will find UCaaS features mandatory for success. From 5 employees to 5,000 employees Streams is built for any workplace environment.

Does Streams offer guides, tutorials and or customer support?

Yes, Tours, Videos and 24/7/365 support.

What are some applications Streams is commonly used in tandem with?

Streams is an all encompassing platform that allows you to eliminate the need for multiple communication tools. By implementing Streams companies have eliminated the additional costs for tools such as DropBox, Skype, Go-to-meeting, Zoom and Slack.

Does Streams offer an API?

Yes. An API is offered with Streams.

Does Streams offer multi-user capability (e.g. teams)?

Yes, we provide collaboration pieces for teams.

Streams User Reviews

Average User Rating:
4.08/5 based on 33 user ratings.
Your Rating:
User profile picture

"Great Option for Remote needs "


What do you like about Streams?

The mobile app is the most valuable feature for me. I love the fact that I have my laptop on my phone and can work from anywhere without ever missing a call or message. I also can see what everybody is doing and who is available to take phone calls. The call recording feature is mandatory and allows me to review and coach my team to provide better customer service and learn from mistakes to better their value in knowledge for future customers. This makes my job seamless and reassuring that I can manage a team from home.

What do you dislike about Streams?

With being in the IT industry, technology is always changing and improving and I understand that companies must be able to adapt to those changes in order to be competitive. Although no system is perfect, I have yet to find any issues with Streams that need improvements so far.

What have you been using it for and what problems did Streams solve?

We've been using is for a cloud based solution to allow our employees to work remote without feeling any negative impact from having to close down from Covid. The mobile app has been a life saver for us

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Page last modified:
Back to top