Squid Alerts

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IT Service Management (ITSM) Software
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What is Squid Alerts?

We allow your team to simplify on-call schedule and setup escalation chains to forward alerts to the right person through SMS, voice, email, and push notifications.

Squid Alerts ensures that you never miss an alert or call from your clients.

Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team.

On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.

Squid Alerts currently scores 50/100 in the IT Service Management (ITSM) category. This is based on press buzz (25/100), and other relevant information on Squid Alerts gathered from around the web.

The score for this software has stayed the same over the past month. What is this?
  • Squid Alerts
  • Squid Alerts

IT Service Management (ITSM) Market Radar

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Squid Alerts Product Overview

  • Unlimited Notifications

  • SMS, Email, Voice, or Push

  • Configurable Flood Protection

  • On-Call Calendars

  • Team Based Escalation Chains

  • Reports For Your Boss

Languages Supported: English

IT Service Management (ITSM) Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select IT Service Management (ITSM) software for business. Published in July 2024.

Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...


Squid Alerts Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
Squid Alerts Pricing

Squid Alerts Pricing Plans


1 user(s) / month
  • Unlimited Teams
  • Unlimited Email / SMS / Voice Alerts
  • On-Call Calendars & Escalation Chains
  • Email Support
  • Invoice Billing Support


1 user(s) / month
  • Everything from Basic Plan
  • Inbound Team Phone Numbers
  • Live Call Routing
  • 24x7 Email & Phone Support
  • Invoice Billing Support

Plans starting from: $8.00/month Credit card required: No
Squid Alerts Competitors Squid Alerts Alternatives

Squid Alerts Alternatives & Competitors

Jira Service Management
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  29 90/100
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Datto RMM
Datto RMM
  22 89/100
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ServiceDesk Plus
ServiceDesk Plus
  229 87/100
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