Omni-channel messaging for customer support.
Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in May 2022.
Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...FREE DOWNLOAD Customer-Service-Software-Buyer-Guide-2018.pdf
Sales and Support professionals.
To support customers across web and mobile apps with messaging.
Web, Social and Mobile apps.
Salesforce, Zendesk, Zoho, Service Now.