Smith.ai Virtual Receptionists provide businesses 24/7 live call answering, scheduling, intake with CRM integration, outbound calling, spam blocking, & bilingual answering.
Smith.ai is a superior 24/7 virtual receptionist service for businesses of all sizes, from solo to large organizations. Our North America-based receptionists handle calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Clients can also request call-backs from a call summary either via the call summary email or the call history in their dashboard. With 30+ direct integrations, including Clio, MyCase, PracticePanther, LawPay, and Calendly, plus thousands more through Zapier, conversations are synced with your systems in real-time.
Smith.ai clients also have access to business intelligence tools like Call Intelligence, a robust set of features available within the Call Dashboard that puts key phone call data directly into your hands. The Call Intelligence tool lets businesses review and analyze phone call data of what actions were taken during calls including scheduled appointments, calls transferred, completed intake forms, and more so you can operate your business more efficiently.
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in August 2022.
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Answering questions, new client screening and intake, scheduling appointments, payment collection, customer support inquiries, outbound calling, and help desk triage and ticketing.
Yes, Smith.ai Chat offers help tutorials and customer support.
Among others, Smith.ai's Virtual Receptionist service integrates with Phone.com, Grasshopper, RingCentral, ActiveCampaign, Calendly, Capsule CRM, Dubsado, HubSpot, Microsft Teams, Slack, and Salesforce.
Smith.ai Virtual Receptionists are commonly used with a full suite of business-centric software including marketing automation, CRM and client intake, online scheduling, business collaboration, and payment collection.
Solo Businesses, Small Businesses, Mid-Markets, Enterprises, Franchise Owners, Agencies, and Consulting Firms
Lawyers, Accountants, Media and Entertainment Professionals, General Contractors, Retailers, Medical Professionals, Real Estate Agents, and Home Service Providers
The sentiment map shows a snapshot of how Crozdesk users have rated Smith.ai Virtual Receptionists over time. It shows how existing users see Smith.ai Virtual Receptionists with regards to its usefulness, ease of use, value for money and customer service.