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What is Smartsheet?

Smartsheet is a collaborative task and project management app with mobile and desktop capabilities

Transform the way you work with Smartsheet - a uniquely collaborative task and project management app.

Organizing projects and tracking due dates is a dream with the familiar spreadsheet interface, date columns, status symbols, and check boxes. One click and you can view deliverables on an interactive Gantt timeline or calendar.

Smartsheet is a complete solution for tracking every element of your project. Attach and store files from your computer, Box, Dropbox, Google Drive, and Evernote, directly to a cell. View a cell’s history for a log of changes that have been made, and capture team communication using discussions. Deadline approaching? Automatic alerts and reminders notify task owners when a due date is coming up, so you spend less time tracking people down and more time working.

Smartsheet currently scores 90/100 in the Project Management category. This is based on user satisfaction (88/100), press buzz (62/100), recent user trends (falling), and other relevant information on Smartsheet gathered from around the web.

The score for this software has declined over the past month. What is this?

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Smartsheet Review

Editors' Review by the Project Management Software Review Team

As a cloud-based collaboration tool for teams and departments, Smartsheet is designed to speed up workflow and automate repetitive tasks and activities. It has a feature-rich suite that enables users to plan, automate, track and report on their daily workload in a more efficient manner.

Utilizing a spreadsheet format, it allows people to easily connect with their team online and collaborate on projects without having to meet face-to-face. They can share files and documents, be automatically notified for incoming workload and collaborate on projects in a single, centralized location.

Smartsheet also provides project and team management, crowdsourcing and sales pipeline tracking. It also allows companies and teams to visualize their timeline, have data-driven discussions online and track their finances, inventories and schedules.

Smartsheet Features

Smartsheet offers these features for its Individual and Business plans:

Automation and reporting

Users are provided with a feature-rich package, including automated work processes and reporting tools. These features increase productivity and allow for visibility of multiple features such as Gantt, calendar and grid views. Additionally, you can work in a single and easy-to-navigate dashboard where important files and documents can be found and shared with others.

The Business plan allows for real-time visibility of the dashboards and portal and allows you to customize the overall look and feel of your system, including the colors and logos on forms, sheets and workspaces.

User and system administration

The next feature gives you more control over groups and users. Smartsheet alerts you of incoming projects, tracks changes using the Activity Log feature and allow you to manage several aspects—users, groups and project resources.

Add-ons and integrations

Users can benefit from integrations and add-ons with Smartsheet, including G Suite and Office 365, which integrates productivity software with your existing one. Additionally, you can connect file storage solutions like Box, Evernote and Dropbox to make it easier for you to transfer and share documents.

In the Business plan, you are given more options in analyzing your data. Using an ODBC connector, you can integrate with Qlik, Excel and Spotfire to improve the way you gather important information from your data. It also allows you to collaborate with other known team management platforms such as Skype, Teams and Slack.

Smartsheet homepage

Smartsheet Benefits

Team collaboration

Smartsheet offers businesses of all sizes a single, centralized location where project onboarding is simplified, a platform to discuss work, share files and comment on multiple sheets.

Automated business processes

Smartsheet automates simple and technical tasks for you, meaning you can focus on new tasks and work without having to repeat previous tasks over again.

Improve work performance

Smartsheet allows for users to prioritize the most important tasks and incorporate the best practices in each step through automated features and collaboration tools, allowing for more productive work and faster project completion.

Real-time visibility

Smartsheet provides users with real-time data and live reports, allowing users to make insightful business decisions, identify what current topics are trending and which marketing strategy you should consider doing next. Smartsheet also provides real-time status updates and assigned tasks to your clients and vendors.

Secure platform deployment

Smartsheet is a safe and reliable platform to deploy your business on. Users can experience scalable administrative controls and powerful management options. This solution also enables extra security measures and single sign-on capabilities to ensure your data is kept secure.

Smartsheet features

Smartsheet Pricing

Smartsheet’s pricing packages are split between two main categories—Standard and Enterprise. This allows users to find a solution that is most suitable for their business type. With the Standard plan, small businesses and growing organizations are given a good starting platform to work from. This allows their teams to collaborate on multiple projects and workstreams with real-time visibility.

The Enterprise plan is a comprehensive solution that includes the following: security controls, dashboards and automation. It’s better suited for larger teams or even an entire organization. It lets companies and businesses experience enterprise-specific tools with enhanced security, visibility and control.

Smartsheet lets you try out their plans for 30 days. You can sign up for their free trial, with no credit card information required.

In line with this, here are the features you’ll find in each plan:



Priced at $14 per month, the individual plan improves work performance and collaboration with your teammates. You can collaborate using the platform, where your team can view and edit the sheets.

The features included in this plan are:

  • The ability to connect Smartsheet to your favorite applications
  • An extensive library for free templates
  • Capture relevant data with forms
  • Automate workflows and reduce repetitive tasks


For a price of $25 per month, users can experience a package that provides visibility in the following: project workflows, statuses and metrics. It has a minimum of three licenses. With this plan, you are given control over all features found in the Individual package and enjoy additional ones such as:

  • Live data visualization with dashboards and carts
  • Progress tracking with an activity log
  • Data analytics extension with Connectors
  • The ability to manage groups and users
  • Information merging into reports
  • Custom branding


For this category, no fixed prices are set since the pricing is tailored specifically for your business. Just select the right plan, training and features and Spreadsheet will work with you to provide what you need. Afterward, you can ask for a quotation from the sales team.


Under this plan, users can experience all features included in the Business plan. Additionally, they can also benefit from enterprise-specific tools such as single sign-on, enhanced administrative and access controls and group administrative features, greatly improving security, visibility and control.


Along with Enterprise features, users can enjoy additional premium options with the Premier plan. This includes premium support, premium applications and their corresponding connectors. The applications include Calendar, Pivot, Dynamic View and DataMesh.

All of these plans have the same key features—multiple views, collaboration features and mobile applications.


Smartsheet is a popular enterprise-level platform that can greatly speed up project onboarding, automate repetitive work-related tasks,and allows teams to work better and quicker on their projects, productivity and workflow.

It empowers performance, drives innovation and help businesses achieve more in less time The shared platform in which they can view, edit and comment on important files and work documents allow for more efficiency in a team

Project Management Market Radar

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Smartsheet Product Overview

Languages Supported: English

Project Management Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Project Management software for business. Published in October 2022.

Software can be a key success factor in the management of projects. Specialized apps can help organize and streamline operations that help professionals achieve project goals quicker and more efficiently. Project management software typically focuses on wor...


Smartsheet Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Employee Database
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Multi-Account
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Database
  • Time Management
  • Organization Management
  • Review Monitoring
  • Prioritization
  • Roadmapping
  • Resource Management
  • Cloud Deployment
  • Collaboration Support
  • Brand Asset Creation
  • Report & Compliance
  • Software Integration
  • Objectives Tracking
  • Multi-Source Feedback
  • Process Modeling
  • Process Reporting
  • Workflow Management
  • Campaign Management
  • Access Management
  • Status Notifications
  • Reports
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Smartsheet User Reviews

Average User Rating:
4.4/5 based on 7395 user ratings.
Your Rating:
User profile picture

"Extraordinary features with project management"

What do you like about Smartsheet?

Extraordinary features which helps with project management through team collaboration and documents sharing.
Effective with time tracking

What do you dislike about Smartsheet?

The monthly payment is a bit expensive i would like it to be yearly subscription.

What have you been using it for and what problems did Smartsheet solve?

Efficiency with documents storage and sharing with the teams.
Customizable dashboard and great with budget reports.
Intuitive user interface.

Ease of use
Value for money
Customer service
User profile picture

"Nice way to collaborate and be organized"

// HR Business Partner at Quantum Spatial

What do you like about Smartsheet?

Smartsheet allows for interdepartmental tracking of our orientation and onboarding. Being able con consolidate and track these steps across users and departments is an incredibly effective tool to make sure we don't miss anything!

What do you dislike about Smartsheet?

Some of it is not as intuitive as I thought it'd be. There's a bit of a learning curve. Additionally, we don't have enough licenses to make it as effective as it could be- so that's a bit of a knock on the pricing.

What have you been using it for and what problems did Smartsheet solve?

We use it in HR to track onboarding steps for our new hires, as well as off-boarding steps for our departures. Allowing mutliple users to track and update the sheets when tasks are completed or in progress has made for less balls dropped in a complicated process!

Ease of use
Value for money
Customer service
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