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What is SmartFile?

SmartFile delivers the most scalable and compliant file management platform. Consolidate file servers, FTP servers, and other file sharing services into a single application.

SmartFile is a file management solution that enables everyone to more securely share, manage and control files on-premise and online. SmartFile offers the best and most robust file access permissions and custom user roles for added security. Activity logs for user and file actions are kept in a perpetual log for HIPAA compliant auditing. Email notifications, virtual folder links, secure File Transfer Protocol (FTP) access, and AD/LDAP integrations also add time saving tools to IT departments.

SmartFile Awards

SmartFile currently scores 82/100 in the File Transfer & Sharing category. This is based on user satisfaction (69/100), press buzz (45/100), recent user trends (falling), and other relevant information on SmartFile gathered from around the web.

The score for this software has improved over the past month. What is this?
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SmartFile Review

Editors' Review by the File Transfer & Sharing Software Review Team

SmartFile is a cloud-based and on-premise platform for file management that allows enterprises to handle file sharing and data transfer. Businesses may use desktop, browsers or FTP clients to email, retrieve and handle files. It registers and monitors consumer actions automatically to ensure conformity with GDPR and other regulatory requirements.

The software was founded in 2009 by two entrepreneurs who wanted to build a basic web-based FTP application. It was distributed publicly in the fall of the same year and is the preferred system for migrating big data in a safe environment.

SmartFile helps managers provide employees with role-based access, set storage limits and set an expiry date to guarantee secure data access. It provides a variety of features including email notifications, file versioning and locking, single sign-on (SSO), file transfer limited, folder sharing and more. Furthermore, configurable branding capabilities allow businesses to create a custom portal with a tailored logo and interface.

File management and sharing are conducted in one place that can be accessed from any device, anywhere. Users can access any of the SmartFile portals without worrying about file size even for sharing ad copy to .psd files.

The software includes connectivity via APIs with various third-party applications such as Microsoft Outlook and Azure AD. Pricing comprises monthly/annual subscriptions, and support is extended via telephone, email and the web.

SmartFile Features

SmartFile has two types, cloud or on-premise. The file-sharing and transfer functions of the software are equipped with some features that are unique to each of the types.


SmartFile is agnostic to the system, device and browser. Use Android, iOS, Windows, Linux, Blackberry or whatever you prefer to use the responsive HTML5 interface to access the software. Using any device, users can navigate and manage files from anywhere, always using the same login URL, username and password.

File management

Assign users to subfolders from the “Home Directory” without access to any parent files. Place the custom permissions as you wish for directories, files and apps. Assign users for bulk approvals to classes, and fewer efforts. Admin users can determine which files can be viewed, uploaded, downloaded or deleted.


Users can connect their logo and icon to show on both desktop and mobile browsers. Buttons and interface can be stylized using a combination of the brand colors. Users can maximize domain use for login and client access. This will make SmartFile seem like a real integration into the routine of the organization.

Granular sharing

This feature allows a secure sharing of entire directories of folders and single files. Download limits, expiration dates and password protection are added to guarantee proper access. Users can mark emails and link-related URLs with the business logo, colors and text.

Storage connectors

The on-premise system utilizes the SMB connector for Windows, SAMBA and others with the purpose of having unified storage. The direct connector integrates external storage, backup, replication and encryption implements. The FTP connector is where the FTP servers are linked with the rest of the system to expand storage.

Access and integration

SmartFile is supported by FTPS/SFTP for restricted access, HTTPs for accessibility on any mobile device and web browser, WebDAV links data to desktop for easy access, API simplifies integration with third parties and Microsoft Outlook for sending, adding and requesting of files via email.

Security and compliance

This feature provides AES 256-bit encryption, multi-layer firewalls, file redundancy to guarantee file availability, user and file activities assist auditors, email alerts are used for instant notices on user activities, and a VPN alternative for secure offsite access of files.


The on-premise platform has features specific to its functions. The Syslog is for the integration of log data to central storage, AD/LDAP/Radius assists in authenticating the identity of users, SMTP assists in sending customized system messages to users’ servers, and a seamless Azure Active Directory Integration for permissions.

FileHub also gives the user the capability to perform advanced global searches and to set up rules scripts and other custom automations. The user interface can be modified or customized to address specific needs. Maintenance of the system is free of charge and comes with personalized VIP support.

SmartFile review

SmartFile Benefits

One of the benefits of SmartFile to users is the hybrid file management approach. This addresses the overloading of servers due to excessive user demand. Both device types work together for efficient resource management. The on-premise device can provide users with easy access while the cloud can handle updates for safe fetching of files.

Custom branding

SmartFile allows users to customize an organization’s branding through logo use and subdomain creation. An HTTPS address for the personalized domain containing the brand name as well as customization of the user interface so that it represents the brand image and colors highlights the organization’s corporate identity.


On-premise is highly scalable as it adjusts with the changes in the organization’s file storage system, especially during network expansions. Active monitoring, FTP, workflow automation and user permissions are all customizable to the size of the system.

Ease of use

The SmartFile system is accessible on any mobile device or desktop as it is web-enabled. This allows users to locate and share files of any size or type even outside of the organization. IT provides assistance for monitoring and management of access also to prevent unauthorized file extraction and exchange.


The on-premise SmartFile is hosted behind the firewall as virtual file storage. Files are managed through a central portal and hosted natively or installed on a network, FTP servers, Windows servers and database applications.

Files can be retrieved from preferred applications, like web servers, Outlook and mounted drives. HIPAA-compliant activity records and audit trails are used for client file sharing and management.

The software is an alternative for DropBox and other FTPs. Unauthorized file sharing is prevented as user roles and permissions settings are granular. User activity can be limited to the persons assigned for certain tasks. Passwords and download limits can be set together with the expiration dates of shared files.


A comprehensive Help Center is available on the support page where documents on file and user management, automation and connection can be accessed for reference. The support team is reachable via phone and fax 24/7.

It is also possible to submit requests for desired features. This can be done on the community page of Luminox support, SmartFile’s support hub.

SmartFile Pricing

SmartFile provides four pricing bundles. These are Business, Business Plus and Business Unlimited under Cloud plans and FileHub under On-Premise. They all include unlimited file sizes, full text/OCR search, file preview, custom folder permissions, folder sharing and advanced sharing options.

The Business package is priced at $6 per user per month with free two months, 1 TB storage and a minimum of five users. Aside from the file features mentioned, it is packed with user-focused features such as role-based administration, granular file/folder access, mobile access and multiple languages.

Administrative features include audit site permissions, user timeout controls and password policy controls. It also has a strong list of security features for password-protected shares, HTTPS interface and 256-bit AES encryption. Live support is available from 9 a.m.-5 p.m. EST.

Business Plus offers unlimited storage for a minimum of ten users at $10 per user per month. It provides all features covered by the Business package plus custom branding, subdomain use, file versioning, WebDAV access and automation workflows.

Business Unlimited provides unlimited storage for an unlimited number of users and all Business Plus features. Adding to the list of features offered with this pricing package are file locking and SSO SAML 2.0 support and Microsoft Azure AD as add-ons. A flat rate is charged per month with the quote provided upon request.

FileHub is priced on storage and setup. The features offered are only available with this on-premise plan like Syslog auto export, LDAP/AD/radius authentication, remote backup and DR ready, integrations, Amazon S3 connector and in multiple geographic locations.

iThis unique price package includes 24/7 support together with the standard 9am-5pm live support and a dedicated IP and custom SSL. Quotes for FileHub are only available upon request.


SmartFile is a file management platform that allows everyone to share, manage and regulate on-site and online files in a more secure manner. Business organizations such as advertising agencies, pharmaceutical companies, banks, hospitals and law firms benefit from the software’s capability to provide secure file sharing and hosting. The platform also helps government institutions through secure and efficient transfers between agencies as well as compliance.

SmartFile Product Overview

  • Secure and compliant file sharing for business

  • On-prem file server that consolidates storage, file sharing, FTP servers, and external portals into a single application.

  • Easy to use cloud application that delivers secure file sharing and simple FTP management with governance in mind.

Languages Supported: English

SmartFile Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Malware Protection
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring

SmartFile Pricing Plans

Other pricing information:

$5 per employee / month
1 TB Storage
Unlimited Bandwidth
Minimum 6 employees

  • Unlimited File Size
  • Advanced Sharing Options
  • FTP / SFTP / FTPS Access
  • SSL Encryption
  • Outlook Plugin
  • Desktop Connector

Business Plus
$10 per employee / month
Unlimited Storage
Unlimited Bandwidth
Minimum 10 employees
All Business Features, plus:

  • Custom Branding
  • Use Your Subdomain
  • File Versioning
  • Activity Reports
  • WebDAV Access
  • Automation Workflows

Business Unlimited
$various per employee / month
Unlimited Storage
Unlimited Bandwidth
All Business Plus Features, plus:

  • Automation Workflows
  • File Locking
  • SSO
  • Multi-factor Authentication
  • Multiple Domains
  • Signed SLA & BAA Available
Credit card required: No
SmartFile Alternatives

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