Simplydesk

Simplydesk: a simple, efficient and reliable Helpdesk and IT asset management solution
Simplydesk is an essential tool for IT department, SSII, IT software publisher and internal and external customer services.
The Simplydesk solution makes the work of support teams more fluid and homogeneous to manage tickets, incidents and complaints. The helpdesk module is available in a simple and advanced version. The solution is available in saas and on-premise mode.
Simplydesk brings you visibility and control of IT assets.
It allows you to optimize the use of goods, reduce costs and provide better quality of service.
Manage your IT assets throughout their lifecycle
Explore all your IT assets
Discover the IT resources used in your business with SimplyAsset.
The solution supports both hardware and software, virtual or physical assets, on-premises or in the cloud.
For each asset, Simplydesk contains business information such as product, item, supply and maintenance contracts and costs; technical data such as type of asset, inventory number and tickets relating to the incident, problem or change management; and organizational data, including who is responsible for each asset or who uses the asset.
For IT asset inventory, SimplyScan supports you with the initial discovery, inventory, and then ongoing comparison of your target and actual data for all hardware components and software licenses in your IT infrastructure. This gives you a complete and detailed IT inventory that you can use in various processes and modules.