What is Schedulicity?

Schedulicity is an online appointment booking software for small businesses and service professionals.

Schedulicity is online appointment and calendar platform that small business owners use to book services, classes, workshops and even to schedule personal time. Basically, it is straightforward, user-friendly calendar-like application for desktop and mobile devices.

Schedulicity offers an efficient client management solution with all essential settings such as scheduling options, client's history, deals, and promotions. It can be used for payments, deposits, coupons, and other transactions.

This platform has a combination of search, online appointments, and business tools like calendar, customer database, and online marketing. Users can get notifications of new events and even set up an appointment text reminder which reduces cancellations.

Schedulicity currently scores 88/100 in the Appointment Systems category. This is based on user satisfaction (86/100), press buzz (53/100), and other relevant information on Schedulicity gathered from around the web.

The score for this software has declined over the past month. What is this?
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Schedulicity Review

Editors' Review by the Appointment Systems Software Review Team

Schedulicity is an all-in-one cloud-based scheduling software solution, catered primarily for service and class-based businesses. They mostly cover businesses that require an appointment book to operate efficiently and effectively.

The basic tools typically found in scheduling software products are found here, such as an appointment or class scheduling, email marketing, SMS reminders and more.

For customers, when they visit Schedulicity, they can explore the nearest businesses and industries in their area and even avail to special offers. All industries can range from hairstylists down to personal training.

It’s different with businesses as Schedulicity is a platform in which they can reach their customers from a marketplace. This solution increases their visibility, making them a clear candidate for people to avail of their services.

For businesses working with appointment books, it can be difficult to keep track of all schedules and customers manually. This is due to multiple factors, such as having to manage several locations and different branches under a single business name.

Additionally, businesses need to separate new and recurring customers to maintain stronger relationships with them using different marketing strategies.

Using Schedulicity also eliminates the risk of double booking. With the platform, businesses do not have to lose money and resources over a technical error. On the other hand, customers are given a wide range of options to choose from whenever they’re looking for a specific service.

Schedulicity Features

Schedulicity has many core features that can assist organizations and businesses with their scheduling and management of appointments. These include:

Appointment scheduling

With this feature, you can book clients, edit appointments and flag no-shows. It’s an easy method to manage your time and resources well. By being able to edit your schedule quickly and easily, you worry less about double bookings and more on maximizing all the slots in your calendar.

Since this works with a mobile app, you can diligently double check your calendar bookings. Additionally, this feature sends SMS and email reminders to you, ensuring that nothing important will be forgotten.

Class management

Class management is a feature that allows you to plan everything down, such as a day’s routine or an email campaign. This also works for the time that happens before, during and after a class. With this feature, you can also send online waivers to ensure classes start on time, edit workshop listings, check attendance and more. You can also benefit from group bookings, which helps customers invite their friends for a joint appointment.


Marketing strategies are crucial for businesses to bring in more customers and ensure they’ll be coming back for more. With Schedulicity, you can create custom packages, deliver special promos and upgrade your social media platforms to convert followers into customers. You can also benefit from Fill My Book and the “Book Now” feature.


This software solution has Schedulicity Pay, which is designed to seamlessly integrate with the software and give access to industry-low rates. The starting prices are relatively cheap, beginning at 1.99%. You can also benefit from Next-Day and 2-Day funding, free EMV card reader and priority support.

Customer support

If you’re having any issues and problems with Schedulicity, you can contact the support team in a variety of ways, such as phone or email. Live support is better, as you’re guided by an expert in the field. There’s also help documentation and training options, along with community support, that will assist you in navigating through Schedulicity.

Schedulicity Homepage

Schedulicity Benefits

Schedulicity provides users and organizations with many benefits when using the platform. These include:

Comprehensive platform

When using Schedulicity, you’ll benefit from a wide range of powerful features, which are catered for instant booking, effortless marketing, seamless payments and optimized exposure. All of these features are provided in one comprehensive platform, making scheduling and management easier for users.

Marketing tools

This solution features a list of marketing tools and real-time appointment options to manage the services your customers have booked. These marketing tools and appointment notifications mean you can maintain your customer base as well as market to new target audiences.

Better insights into operations

The platform provides better oversight of your operations, which in turn can lessen double booking and erroneous time slots by giving the businesses an overall view of their schedules and giving them the chance to edit them however they want to.

Schedulicity Pricing

Schedulicity’s pricing packages are simple and straightforward. They’re not bundled in a package together and Instead, add-on services are offered individually. Since you know your business well, you can choose which service you want to be added to your business.

Moreover, the pricing depends on the number of providers in the service. It has options for one person, 2-5 people, 6-10 people and more than 11 people as well.

Here are the pricing packages:

Unlimited bookings

For a starting price of $20.00 per month, businesses can benefit from unlimited bookings. The number of appointments, workshops and classes are no longer a problem since Schedulicity doesn’t restrict the booking numbers. Additionally, you can have access to 1.99% processing fees with Schedulicity Pay.

Client text reminders

This feature starts at $5.00 per month, which allows for automated SMS text reminders to be sent directly to customers. You can choose between sending these messages from three days or an hour before the scheduled appointment. Overall, by reminding your customers of their bookings, you reduce the number of no-shows in your business.

Package management

The price starts at $5.00 per month. It’s used to create and manage session-based packages of services. You can also sell and track services during checkout or from the customer’s profile. Customization regarding sessions, pricing and any additional features are also available.

Automated billing

Automated billing is priced at $5.00 per month. It has subscription-based packages that can automatically bill clients for you. This feature also lets you set custom billing cycles and improve the overall cash flow predictability of your business.

Multiple locations

It can be difficult to manage different branches and locations of your business. But for a price of $5.00 per month, there is no limit to how many locations you can add to a single account. Moreover, clients can select the location closest to them, which makes it easier to find the business they’re looking for.

Automated marketing

Priced at $25.00 per month, automated marketing is useful in sending automated emails and recommending services to your clients. Furthermore, you can gain deeper insights using the analytics tool. This helps you understand the performance of your marketing efforts.

Square integration

If you want to integrate with Square, you can for an affordable price. It starts at $5.00 per month. This doesn’t include processing fees, however. This is used for partial deposits, pre-payments and payment collection. It charges 2.6% and 10 cents per swipe, dip or tap.

Stripe integration

Another online payment processing gateway you can integrate with is Stripe. For each transaction with any card, you’re charged with 2.9% and an additional 30 cents.


One of the main factors you need to consider in setting up a business is ensuring that it can be reached by your target audience. With the help of Schedulicity, you can add your business to the already existing pool of brands and industries in the current market.

Not only does the platform ensure you’re visible to your customer base but it also gives you powerful marketing tools and features to work with. This means you can manage your business well and eliminate double bookings whilst providing the relevant teams with greater insights into daily operations.

Appointment Systems Market Radar

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Schedulicity Product Overview

  • Online appointment scheduling

  • Email marketing

  • Client management

  • Class scheduling

  • On-demand business reports

  • Personal client scheduling pages

  • Attendance tracking

  • Appointment dashboard

  • Payment processing via Square

  • Email templates

Languages Supported: English

Appointment Systems Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select Appointment Systems software for business. Published in May 2023.

Appointment systems software takes the stress out of appointment scheduling, making it easier for agencies, professionals and SMEs to book, cancel, re-schedule, and remember important meetings and appointments. Advanced features include letting users view a...


Schedulicity Features

  • API
  • Attendance Tracking
  • Batch Permissions & Access
  • Billing/Invoicing
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Class Management
  • Custom Data Forms
  • Time Management
  • Click-to-Dial
  • Organization Management
  • Athlete Management
  • BitCoin
  • PayPal
  • Stripe
  • Self-service Portal
Schedulicity Pricing

Schedulicity Pricing Plans

1 Provider

1 user(s) / month
  • + Additional add-ons

6-10 Providers

1 user(s) / month

11+ Providers

1 user(s) / month

2-5 Providers

1 user(s) / month

Credit card required: No

Schedulicity FAQs

What platforms does Schedulicity support?

Schedulicity is a web-based software with Android and iOS apps offered.

Does Schedulicity offer multi-user capability (e.g. teams)?

Yes, there is multi-user capability offered.

Does Schedulicity integrate with any other apps?

Integrations: Square, Stripe, Facebook, Outlook, Google Calendar.

Who are the main user groups of Schedulicity?

Main users of Schedulicity are small businesses and service professionals.

Does Schedulicity offer guides, tutorials and or customer support?

Support: Online Support, Phone Support, Video Tutorials, Help Center, FAQs, Email Support.

What is Schedulicity generally used for?

This service is used for online appointment and scheduling.

Does Schedulicity offer an API?


What are some applications Schedulicity is commonly used in tandem with?

It is commonly used in tandem with Square.

Schedulicity Competitors Schedulicity Alternatives

Schedulicity Alternatives & Competitors

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