Runo Call Management

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What is Runo Call Management?

Runo is a Telecalling, Call Management CRM which provides GSM sim based Call Tracking with Call Recording, Auto dialer, Team Live Status & Real time analytics within the app

With this mobile-based business outbound calling CRM and sales CRM, your team can be more efficient on the move.
No need for laptops/Desktops. Just a power-packed mobile app!

From Business calls to emails to meetings; every interaction and every prospect is tracked till closure along with real-time management reporting.

What differentiates us from others is our easy to use user-interface, ease of work from home and track team’s performance virtually.

Features

• Choose between 'Click to Dial' or 'Auto dial' mode within the app. No manual dialling.
• Tracks outbound and inbound calls of team
• Manage business call recordings
• Missed call management
• Real-time input and output performance reporting
• Live status of calling/sales team
• Timely notification of follow-up/callback cases
• Integrate with lead sources
• Bulk data allocation to team
• Integrated with WhatsApp and email
• Auto syncs follow-ups with Google calendar for sending calendar invitations
• Option to run multiple campaigns and processes with the same app
• Caller Identification along with the past interaction of the lead during the call
• Available in Android, IOS and web versions

Why Runo

• GSM sim as a calling medium, hence highly cost-effective
• Unlimited calls (including recordings) and interactions
• Easy to Use Interface
• Highly encrypted data for data security
• Comes with inbuilt CRM



Runo Call Management currently scores 80/100 in the Call Tracking category. This is based on user satisfaction (100/100), press buzz (33/100), recent user trends (rising), and other relevant information on Runo Call Management gathered from around the web.

The score for this software has improved over the past month. What is this?
runo.in
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Runo Call Management Product Overview

  • Choose between 'Click to Dial' or 'Auto dial' mode within the app. No more manual dialing

  • Manage business call recordings

  • Tracks outbound and inbound calls of team

  • Missed call management

  • Real time input and output performance reporting

  • Live status of calling/sales team

  • Timely notification of follow-up/callback cases

  • Integrate with lead sources

  • Integrated with WhatsApp and email

  • Option to run multiple campaigns and processes with same app


Languages Supported: English

Runo Call Management Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • SEO
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Database
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • Resource Management
  • Software Integration
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Sales Automation
  • Campaign Management
  • Pipeline Management

Runo Call Management FAQs

Does Runo Call Management offer an API?

Yes

What are some applications Runo Call Management is commonly used in tandem with?

Whatsapp, Email

Does Runo Call Management integrate with any other apps?

Yes

What platforms does Runo Call Management support?

Android, IOS, Web Browsers.

Does Runo Call Management offer multi-user capability (e.g. teams)?

Yes. With Advanced team selection, every analytics/reports/leads can be viewed with respect to a single team member/ single team/ all teams in the organization.

Does Runo Call Management offer guides, tutorials and or customer support?

Yes

Who are the main user groups of Runo Call Management?

Runo is an easy to use call management crm solution for call centers and for any business that makes outbound calls like Real Estate, Finance, Banking, Education, Universities and Schools, Customer Service, Lead Generation, Telecom, Hospitality and Healthcare, and any industry that communicates.

What is Runo Call Management generally used for?

  • For Business Call Tracking (Both Outbound and Inbound)
  • For Business Call Recording
  • To increase sales team efficiency by automating lead allocation process
Runo Call Management Alternatives

Runo Call Management Alternatives & Competitors

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Wingman
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Runo Call Management User Reviews

Average User Rating:
5.0/5 based on 2 user ratings.
Your Rating:
User profile picture

"One of the finest Call Management CRM application"


What do you like about Runo Call Management?

Runo Call Management CRM is one of the finest application that I've ever come across particularly for businesses like SMEs like ours. We were able to streamline our banking and field operations during COVID situation with Runo call Management application Very user friendly app which can be used by people with very minimal technical experience

What do you dislike about Runo Call Management?

They don't provide IVR based inbound call management within their app. We need to integrate the cloud telephony separately with Runo.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Great app, easy to use and install"


What do you like about Runo Call Management?

It allows me to get rid of the burden of tracking sales team...specially tacking of those who are working from home or remote location.. I am using their Mobile CRM. They Delivers as advertised. Strong technical support team. Highly recommended Worth paying for. Keeps it up..

What do you dislike about Runo Call Management?

Some older handsets doesn't support Runo. Need Android minimum Android 7 with 2 GB of RAM

What have you been using it for and what problems did Runo Call Management solve?

For managing and tracking our sales team, who are working from home or remote location. Runo gives us the crisp live analytics of our team at any given time.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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