Ringover

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What is Ringover?

Ringover is a 100% Cloud voice - video - chat - text - and call center communication solution adopted by 10,000 clients.

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales.

Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast.

Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.



Ringover Awards


Ringover currently scores 90/100 in the Telephony category. This is based on user satisfaction (94/100), press buzz (43/100), and other relevant information on Ringover gathered from around the web.

The score for this software has improved over the past month. What is this?
ringover.com

Regional Restrictions: Works in Europe

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Ringover Product Overview

  • Cloud business phone system.


Languages Supported: French, English, Spanish, Italian, Portuguese
Regional Restrictions: Works in Europe

Telephony Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Telephony software for business. Published in June 2024.

Telephony remains one of the most widespread forms of communications and as such, deserves a segment on its own. Many businesses depend on telephony to perform sales, create leads, conduct marketing and provide customer services. This subcategory houses sol...

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Ringover Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial
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Ringover User Reviews

Average User Rating:
4.72/5 based on 25 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Ringover over time. It shows how existing users see Ringover with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.3/10
Arrow Left Recent Older Arrow Left
Usefulness
8.4/10
Ease of use
8.4/10
Value for money
8.4/10
Customer service
8.0/10
User profile picture

"Ringover review"


What do you like about Ringover?

I use this application for business calls. This application is very easy to use.

What do you dislike about Ringover?

The list of contacts is not arranged in alphabetical order, this would be very practical to search a contact

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Ringover "


What do you like about Ringover?

i realy like to use Ringover, i use it every day for my daily work, i recommand it to all

What do you dislike about Ringover?

It depend, their is nothing very negative about ringover, sometimes the voice mail doesn't work correctly

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Simple and easy"


What do you like about Ringover?

Performances, design, easy to use and i work with it every day he makes my day 😁

What do you dislike about Ringover?

Nothing , i have to write 80 caractère to explain but i have nothing to write 😂

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Good experience"


What do you like about Ringover?

Very easy to use and has good synchronization with the different tools.
I am satisfied with this product and I recommend it

What do you dislike about Ringover?

Better management of duplicate contacts.

The ability to change the caller's number

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Dreadful, criminal service"


What do you like about Ringover?

I loved being lied to by the Ringover team for 3 months, and I loved the rude staff.

What do you dislike about Ringover?

Dreadful and we are preparing legal proceedings against the Ringover Group.

Ginelle, Julien and Thomas were all completely complacent in their jobs. They have no idea what they are doing and throughout the whole time we were with Ringover we have seen nothing but utter disgrace from the whole team. Lack of communication, lack of support, lack of service - and when complaining daily, no resolutions were made. To this day, we still do not have half of our company phone numbers, we can not make calls or SMS, and now Ringover have issued us with an illegal warning of closure within less than 48 hours (completely against the contract signed, they have a 3 month clause) and have gone even further in their utter lack of business practice - they have blocked all of our numbers so we cannot get in contact. They have also stopped our service today (24 hours before they have said it will stop) which is against their contract again.

Ringover are refusing any contact and will not assist in porting our numbers away from them. After taking 6 months to NOT port our numbers from our previous provider, they then do this.

Utterly disgusting company and would never recommend to anyone.

You will NOT receive what you paid for.

Edit: We have now received confirmation from our phone number carrier that someone on the Ringover team called up and tried to get the porting authorization blocked!!

1/5
Usefulness
1/5
Ease of use
1/5
Value for money
1/5
Customer service
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