The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram.
Re:Plain is a live-chat service for a website where people respond 16 times faster. Be in touch with your clients through Telegram, WhatsApp, or Facebook Messenger. Fast, functional, and free live-chat service for your website.
You will always be online, and you don’t need to install any other applications. All communication is just as simple as a chat with your friends. All settings of your live chat come from your messenger.
FEATURES:
1. Unlimited operators
An unlimited number of people who can respond to clients. And you can transfer clients between operators easily.
2. Template answers
Add and use response templates to save time.
3. Scheduling
You can set Re:plain to switch On and Off automatically according to your working hours.
4. Video and audio calls
Sell your products or services by replying to your website visitors via a video. Share details, answer questions and help them to make a choice.
5. Customization
When you need to make your Re:plain icon match your style — just do it! You can make it any colour. Set up your logo in the chat, change the welcome message.
*6. Integration with Google Analytics *
Re:plain allows you to send data directly into most popular analytics platforms Google Analytics.
7. Zapier Integrations
Connect Re:plain with all the apps you use. Send customer’s info to your CRM, translate on the go or find your own way to be more productive. Connect Re:plain with 2500+ apps using Zapier!
8. Banners
Sometimes you have to say something really important. To announce a sale or promote a new achievement, highlight your new service or just pay your clients’ attention to a FAQ section.
9. Custom Forms
You can gather your visitor’s information you really need in a Customized Forms. If you need some special details from your customers — now you can get it!
10. Click to chat
Place a link to open Re:plain anywhere you need. Place it to your text, main MENU or even to an image. Also you can create additional buttons and also place it anywhere you need. Be free!
11. Video welcome
To increase the loyalty of your customers, to engage them and to create an unique personal experience of communication with your company there is a Video welcome. In addition to your default welcome message you can add video. It’s simple. Just upload your video on YouTube and set this link to our feature Video welcome.
12. Active invitation
You can set preferred time when the first welcome message will be shown to your visitors. Learn more
13. Operator’s ratings
Let your clients evaluate the quality of your service. Learn more
Awarded the Quality Choice Award
Re:Plain currently scores 79/100 in the Instant Messaging & Chat category. This is based on user satisfaction (70/100), press buzz (37/100), recent user trends (falling), and other relevant information on Re:Plain gathered from around the web.
| The score for this software has improved over the past month. What is this? |
A free unlimited number of operators available to reply to customers
Integration with 2500+ apps using Zapier
Response Templates
Widget Customization
Banners
Custom Forms
Video and Audio calls
Automate support
Transferring clients between operators + chat history
Active invitations
Product recommendations, vendor rankings, market overview and tips on how to select Instant Messaging & Chat software for business. Published in September 2023.
This software offers tools for teams to chat in real time, in private or open channels, and communicate more effectively. Instant messaging apps are designed for teams to work together, by allowing them to switch between different chat rooms. These tools al...
FREE DOWNLOAD Instant-Messaging-&-Chat-Software-Buyer-Guide-2018.pdfYes, it does. Integrate Re:plain with your services, databases, or CRM, exchange with the data, and expand features of the business.
Re:plain provides a free unlimited number of operators available to reply to customers. It allows your operators to transfer clients to one another and add notes about the clients.
Re:plain works on any website or CMS platform and you can integrate it into your mobile application, CRM, support services, or ERP. It also offers a Service to Service feature which allows businesses to increase their revenue as well as their customers'. Connect Re:plain with 1500+ apps using Zapier!
The operator or website owner has to have one of the supported messengers (WhatsApp, Telegram, or Facebook messenger). A control panel is located directly in a chosen messenger.
Re: Plain is perfect for small and middle businesses. It can effectively solve two big directions of work: communication with potential clients and technical support. We believe it suits e-commerce (Electronics & Photo; Computers & Accessories; Health & Personal Care; Home & Kitchen; Car & Motorbike) and Med—Tech industry (Online consultations; Marketplaces; Insurance; GPs and clinics; Psychology consultations; Mental health). Nevertheless, a big number of features will let every business find its own benefits.
Capture more leads using instant online support and increase follow-up potential. Communicate with website visitors, promote products, services, and special offers, give support, talk with clients, collect contact details, accumulate statistical data, and much more.
Please, visit Re:plain's Help Center and Documentation for help. Technical support is also available.
