Qudini

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What is Qudini?

Qudini's helps retailers and banks increase profitability and brand relevance through Appointment Scheduling and Waitline/Queue Management Software.

Built for enterprise retailers and banks, Qudini's Retail Choreography suite includes market-leading customer experience solutions for:

  • Appointment Scheduling Software
  • Online Booking System for virtual appointments
  • Walk-in Waitlist App / Virtual Queue System / Wait Line Management Software
  • Event Booking Software
  • Click and Collect Pickup System
  • Task Management Software

As a company they're all about ensuring that the magic of retail thrives into the future - whether online or offline, or a hybrid of the two.

All Qudini solutions available on desktop, IOS and Android.

Qudini prides itself in acting as a highly collaborative and flexible partner when building their powerful platform. Key attributes include:

  • Collaborative road map development for enterprise clients.
  • Enterprise-grade platform.
  • Cloud-based and centralized - gives you full control.
  • ISO27001, GDPR and CCPA compliant.
  • The only fully compatible solution with native apps for IOS and Android and a desktop browser.
  • Flexible and fully customizable.
  • Stand alone, yet easy to integrate.
  • One platform with multiple solutions to manage: appointments, queues, events and tasks.
  • The most extensive analytics suite in the market.
  • Scales to thousands of stores in multiple languages and time-zones in a matter of hours.
  • Simple to use (takes just half an hour to learn).


Qudini Awards


Qudini currently scores 87/100 in the Retail category. This is based on user satisfaction (91/100), press buzz (41/100), recent user trends (falling), and other relevant information on Qudini gathered from around the web.

The score for this software has declined over the past month. What is this?
www.qudini.com
  • Qudini

Qudini Product Overview


Languages Supported: English, French, Arabic, Danish, German, Spanish, Chinese, Japanese, Korean, Russian, Polish, Dutch

Retail Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Retail software for business. Published in October 2024.

Software solutions in this category help eCommerce and local retail shops manage their business operations. These products help automate certain tasks in inventory and financial management, orders and sales management, payment and invoicing, etc. In additio...

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Qudini Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Time Management
  • Sales Motivator
  • Click-to-Dial
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • Net Promoter Score

Qudini FAQs

Does Qudini offer multi-user capability (e.g. teams)?

Yes

What platforms does Qudini support?

Android, IOS, Any desktop browser

What are some applications Qudini is commonly used in tandem with?

Your website, mobile apps and ECommerce platforms
SAML / SSO
Video Conference software – Zoom, GoInStore, 8x8, Confer With, Powerfront
Calendar tools – Outlook, Exchange, Office 365, Apple iCloud, Google calendar
CRM platforms – Exponea, Aptos, Salesforce and more
Workforce Management Software – RotaGeek, Kronos, Quinyx
Footfall counters – Countwise, RetailNext, Ipsos
Digital Signage CMS – Samsung Magic Info, Android and more
Touch Screen Devices – Samsung, Elo and more
Ticket Printers – Star, Nippon
Payment gateways – a wide variety
Business Intelligence platforms
Order Database / Warehouse Management Software
Inventory Systems 
Google search engine profile
Messaging apps & Chat Bots
We’re constantly building our off-the-shelf integration options based on client needs

Does Qudini offer guides, tutorials and or customer support?

Yes, lots
As an enterprise platform we can also provide custom training content

Does Qudini offer an API?

Yes, available on request

Does Qudini integrate with any other apps?

Your website, mobile apps and ECommerce platforms
SAML / SSO
Video Conference software – Zoom, GoInStore, 8x8, Confer With, Powerfront
Calendar tools – Outlook, Exchange, Office 365, Apple iCloud, Google calendar
CRM platforms – Exponea, Aptos, Salesforce and more
Workforce Management Software – RotaGeek, Kronos, Quinyx
Footfall counters – Countwise, RetailNext, Ipsos
Digital Signage CMS – Samsung Magic Info, Android and more
Touch Screen Devices – Samsung, Elo and more
Ticket Printers – Star, Nippon
Payment gateways – a wide variety
Business Intelligence platforms
Order Database / Warehouse Management Software
Inventory Systems 
Google search engine profile
Messaging apps & Chat Bots
We’re constantly building our off-the-shelf integration options based on client needs

What is Qudini generally used for?

  • To manage customer journeys through virtual wait lines and appointment scheduling. This includes appointments for in-store and online services, store entry and occupancy, curbside collection and online and in-store events. * To manage customer journeys through virtual wait lines and appointment scheduling. This includes appointments for in-store and online services, store entry and occupancy, curbside collection and online and in-store events.

Who are the main user groups of Qudini?

Store managers and associates
Head office teams
IT

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