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What is Prognosis?

Monitor, troubleshoot and optimize critical systems. Prognosis provides performance management and analytics for enterprise communications, collaboration and payment systems.

We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should.

Prognosis can support you in optimizing voice, video and collaboration, streamlining call centre management, testing your network and availability, end-to-end payment ecosystem monitoring, and improving overall customer experience.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems.

Prognosis Awards

Prognosis currently scores 81/100 in the IT Management category. This is based on user satisfaction (20/100), press buzz (47/100), recent user trends (falling), and other relevant information on Prognosis gathered from around the web.

The score for this software has improved over the past month. What is this?
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IT Management Market Radar

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Prognosis Product Overview

  • Ensure high up-time, deliver fast problem resolution and provide a solid end-user experience.

  • Management for enterprise voice, video, collaboration, contact centers and payment systems.

  • Rapid troubleshooting and problem resolution for critical IT systems.

  • Managed service performance and SLA compliance.

  • Assess network performance across cloud-based, on-premise or hybrid ecosystems.

  • Improve customer experience with load and availability testing.

  • Real-time visibility and alerting.

  • In-depth analytics and data visualization.

Languages Supported: English

IT Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select IT Management software for business. Published in April 2024.

Products in this software category help an organization manage its IT resources, including workstations, servers and applications. These products often include remote device management functionality, which means you can monitor and resolve any issues remote...


Prognosis Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring
Prognosis Alternatives

Prognosis Alternatives & Competitors

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ManageEngine RMM Central
ManageEngine RMM Central
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ManageEngine Desktop Central MSP
ManageEngine Desktop Central MSP
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ManageEngine Patch Manager Plus
ManageEngine Patch Manager Plus
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