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What is Opsgenie?

Modern incident management for operating always-on services.

With Opsgenie users can respond to critical issues before they impact their businesses.

Never miss critical alerts
Opsgenie groups alerts, filters based on relevance, and notifies users through various notification channels.

Flexibility to suit any type of workflow
Customize on-call schedules and routing rules to manage alerts based on their specific source and payload.

Dynamic reporting and analytics
Generate insights into successful areas as well as improvement opportunities for on-call and alerting processes.

Integrations with countless every day tools
Opsgenie has integrations with more than 200 of the leading monitoring, ITSM, collaboration, and ChatOps tools. In combination with a flexible rules engine, Opsgenie can notify the right people on-call, enabling them to take immediate action.

Opsgenie Awards

Opsgenie currently scores 87/100 in the IT Management category. This is based on user satisfaction (84/100), press buzz (45/100), and other relevant information on Opsgenie gathered from around the web.

The score for this software has declined over the past month. What is this?
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IT Management Market Radar

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Opsgenie Product Overview

  • Actionable and reliable alerting

  • On-call management and escalations

  • Advanced reporting and analytics

  • Service aware incident management

  • Communication and collaboration integrations

Languages Supported: English

IT Management Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select IT Management software for business. Published in August 2022.

Products in this software category help an organization manage its IT resources, including workstations, servers and applications. These products often include remote device management functionality, which means you can monitor and resolve any issues remote...


Opsgenie Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
Opsgenie Pricing

Opsgenie Pricing Plans


  • Basic alerting and on-call management, optimized for small teams


per user/month (annually)
  • Basic alerting and on-call management, optimized for simplicity


per user/month (annually)
  • Advanced alerting and on-call management, built for flexibility


per user/month (annually)
  • Incident management, enterprise communication/collaboration and business visibility

Plans starting from: $9.00/month Credit card required: Yes

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