Nuvi provides marketing & management tools to Listen, Plan, Publish, Engage, Analyze, Locate, Review, and Capture to create better customer experiences!
Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences.
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Understanding your brand, reputation, and online reach, and using that data to power marketing, sales, operations, and brand management, as well as using the data to take action and create a good customer experience.
The Nuvi platform has many facets, each can be used in unique ways, and has an unbiased platform that is useful for team members from marketing, operations, analytics, social media management, demand generation, reputation management, and marketing/brand performance. Team members that collect insights track social media outlets, and have concerns over reputation and brand can find a lot of value in Nuvi's solutions.
We pride ourselves in having built a platform that is not only able to support multiple team members but has also been built to be enterprise-ready with advanced roles and permissions, access controls, and easy account management tools.
Business intelligence and support communication platforms.
This is dependant on the plan you purchase and of what specific product. Depending on the relationship, exceptions can be made.
Our applications are mainly meant for use on the web, but we also feature an iOS and Android mobile app.
Nuvi does provide product training and support, in both dedicated and non-dedicated fashions, and has plenty of support content that is used alongside face to face development and training.
By default, we integrate with public data sources from hundreds of social platforms, new sites, blogs, and more. Customers can also integrate their social media accounts including Twitter, Facebook, Reddit, LinkedIn, and more. Bit.ly is also supported.