MoonMail

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What is MoonMail?

MoonMail is an Email Marketing Software Platform to send Email Marketing Newsletters. So simple to use that your grandma could do it.

With MoonMail you can easily create and design successful email marketing campaigns.

MoonMail provides a comfortable and clean way to analyze your success and performance through clear metrics, reports, and statistics.

MoonMail allows you:

  • Customize and adapt your message using our Template Library
  • Create your custom design with our easy-to-use drag and drop template engine
  • Add images, social media icons, and logos with just one click
  • Monitor and track your performance and analyze the success of your campaigns in MoonMail's Dashboard.
  • Compare data from your previous campaigns
  • Choose a multilingual dashboard, enabling you to understand your results better.

With MoonMail you can also target customer based on specific attributes and traits. Create multiple lists for targeted group messages and store an unlimited number of recipients.

MoonMail also comes with automatic management of email unsubscribes bounces and complaints.


MoonMail scored 84/100 in the Email Marketing category. This is based on user satisfaction (79/100), press buzz (45/100), recent user trends (falling), and other relevant information on MoonMail gathered from around the web.

The score for this software has improved over the past month. What is this?


MoonMail Awards

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MoonMail Review

Editors' Review by the Email Marketing Software Review Team

MoonMail is a cloud-based email marketing software that helps small to mid-size businesses create and send customizable email campaign messages and newsletters to prospects and clients. The top industries that use this solution are IT services, health and wellness, e-learning and retail.

The software application is an SaaS that aims to boost sales and increase conversion rates through an all-in-one messaging platform. It reports about the performance of a campaign that is sent as soon as the emails are dispatched. The user-friendly dashboard shows users the customers’ clicking behavior, or if they have seen and opened the email. It also has the clear click analysis capability that tells users which part of the campaign the recipients are more interested about.

The software solution has built-in templates for the email and newsletter layouts, which can be configured using a drag-and-drop editor. MoonMail can send up to 10,000 emails each month with its Lite package operating on Amazon AWS even without an Amazon AWS account. The emails are sent straight to the inboxes of the recipients and never the spam folder.

MoonMail has an email list cleaner that helps bring down the incidences of bouncing emails using artificial intelligence and big data. It provides reports for the bouncing emails, spam and complaint tracking from dashboard analytics. Users can compare data from previous campaigns and select a target audience based on specified attributes.

There is an option to include a baremetrics dashboard in the packages. This will allow users to view an organization’s profitability or its financial status. This particular dashboard can equip users with knowledge on how to improve performance using the available metrics.

MoonMail Features

The software presents its user interface in such a way that the features are not jammed together. It is built on Serverless Framework, which helps carry on heavy marketing campaigns through the Amazon cloud network.

Dashboard

The application’s dashboard interface is easy to use from account set up to email campaign design and management.

Campaigns

Campaigns can be created and stored in the dashboard categorized into the actions taken such as sent, scheduled and archived. Users can view reports that should show the spam complaint rate for the campaign, as well as the number of emails sent, opened, clicked, unsubscribed and bounced on a particular day.

The visual statistics tab within the Campaigns feature presents users with analytics on which part of the email advertisement the recipients clicked more.

Lists

The lists feature is where all campaigns and subscriber details are stored. Each listed campaign is provided with data on subscription, unsubscribe and bounce rates. This is also where email lists are created so that dispatch is more time-efficient.

Template gallery

This particular feature provides the user with several templates that can be used for email marketing campaigns. Templates can also be easily created by dragging and dropping texts, images, social media icons and call to action buttons. The campaigns can be scheduled at a desired dispatch date or can be sent right away.

Application Programming Interfaces

MoonMail has different APIs addressing different functions. Apart from Campaigns and Templates APIs, the system has seven other APIs for Channels, Accounts, Journeys, Segments, Events, Contacts and GraphQL.

Integrations

MoonMail can connect with over 750 business applications by integrating with Zapier. Subscribers can be added using Salesforce leads, Google Sheets spreadsheets and SurveyMonkey submissions. Other applications on Zapier’s list are Wufoo, JotForm, Office 365 and Shopify, among others.

MoonMail review

MoonMail Benefits

One of the benefits of using the MoonMail dashboard is that it is multilingual so that users from different countries can easily understand it. The other benefits are:

Analytics

MoonMail provides comprehensive analytics including reports on interaction and delivery success rate. This allows users to plan for enhancing campaign performance to also make business decisions backed up by data.

Ease of use

The user interface is straightforward and is not cramped with too much features. The automated dispatch of emails is efficient as long as all recipient details are correctly inputted in the system. The clear details on the dashboard makes navigation simpler, without any chance of missing out on required field or details as all features are laid out well.

Quality of support

Live chat support is available 24/7 using Amazon Web Services infrastructure. This provides even the non-techie user to understand the application’s features. In addition, the help and support page is readily available to give answers to FAQs and articles for tech support and set up solutions. A group of articles addressing developers’ FAQs are also available for any site visitor to access.

The website shares a link to the Quora forum page where answers to questions regarding the software are answered by either site visitors or MoonMail staff.

Fully omnichannel

MoonMail is not only capable of sending on-demand messages through email but also via different channels including SMS, WhatsApp, FB Messenger, Amazon, Apple, Baidu and Firebase.

Price calculator

Email marketing using MoonMail is lower in cost compared with other applications. Users or site visitors can keep track of email marketing expenses in terms of number of emails sent per month. The slide calculator and the package plans automatically compute and adjust accordingly.

Baremetrics

This feature can be included in the pricing plans. It provides actionable insights for users and contains five pages that house data and analytics on monthly revenue, annual run rate, average revenue per use and net revenue on pages like the Control Center, Metrics, Forecasting, Customers and Benchmarks.

The Control Center is the homepage of this multi-page dashboard. It can contain a summary of the organization’s net revenue and breakdown of activities. The Metrics page provides a rundown of all revenue numbers, while the Forecast page can show a graph on the cash flow. The Customers page provides a profile of the customer including a timeline of their payment or transaction history. Lastly, the Benchmarks page provides a summary of all the metrics and numbers from the whole dashboard.

MoonMail Pricing

The software has four pricing packages with options to pay monthly or annually.

The Lite pricing package includes the 14-day free trial and is priced at $29 per month. This amount includes 2,000 active contacts, 10,000 emails per month and unlimited storage of contacts among a long list of features on email management and tracking.

The Starter package is priced at $149 per month and covers everything under the Lite plan, except that users under this plan get 25,000 active contacts and can send 125,000 emails per month. Apart from all the other package benefits, users will be given access to the GraphQL API.

The Professional pricing package is pegged at $449 a month and includes 60,000 active contacts, the capability to send 300,000 emails per month and access to all package features of the Starter plan.

The Enterprise plan is for high volume usage and price is only available upon request. This provides package subscribers with an infinite number of active contacts and emails to be sent per month.

All four packages include dedicated IPs, AMP support, A/B testing, advanced segmentation, access to extensions and integrations, custom RDNs, send time optimization, throughput with SLA up to 10 million emails per hour, AI powered engaged recipients filter, intelligent send time optimization, recipient validation pre sending, inbox placement shield, IP farm spread, and deep logs & advanced analytics, among others.

The prices for the package plans under the yearly payment category will adjust accordingly. Also, there are charges for additional contacts, emails and events, rates of which are dependent on the pricing plan purchased.

Conclusion

MoonMail is an email marketing platform that enables businesses to create, design and send emails to market a product or service to an available list of recipients segmented by behavior, interest or demographics. It is a comprehensive solution for an extensive and efficient marketing campaign that can be carried out by any industry or organization.

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Email Marketing Market Radar

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MoonMail Product Overview

  • Unlimited Campaigns

  • Unlimited Subscribers

  • Drag and drop editor

  • Unlimited Custom Personalization tags

  • Liquid markup syntax

  • Free email list cleanup

  • DKIM & SPF Configuration

  • Real-time statistics

  • Multilingual Interface


Languages Supported: English, Spanish

Email Marketing Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Email Marketing software for business. Published in October 2021.

The right software setup can greatly increase the efficiency and impact associated with email marketing activities. Most solutions in this space focus on the automation and compiling / sending of merge field emails or managing email newsletter campaigns. Th...

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MoonMail Features

  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • History/Version Control
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Net Promoter Score
MoonMail Pricing

MoonMail Pricing Plans

Free

Free
  • 1 campaign per Day
  • 10 Recipients per Campaign
  • Store up to 2,000 Recipients
  • Use Our Domain as the Send Address
  • Basic Recipients Custom Fields
  • Basic Support
  • Powerful Drag’n Drop Editor
  • Advanced Signup Forms
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • List Segmentation
  • Fully GDPR Compliant
  • Our branding in email footer

Starter

$23.99
1 user(s) / month
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store up to 25,000 Recipients
  • Use any email as the sending address
  • No branding in email footer
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists
  • Use Any Email as the Send Address
  • Unlimited Recipients Custom Fields
  • Premium Support
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • Access to Extensions
  • Dynamic inclusion of email headers
  • Maximum server computational allocation for through API access

Pro

$47.99
1 user(s) / month
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store up to 70,000 Recipients
  • Use any email as the sending address
  • No branding in email footer
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists
  • Use Any Email as the Send Address
  • Unlimited Recipients Custom Fields
  • Premium Support
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • Access to Extensions
  • Dynamic inclusion of email headers
  • Maximum server computational allocation for through API access
  • Free MailChimp Migration

Enterprise

$319.99
1 user(s) / month
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store up to 1 million Recipients
  • Use any email as the sending address
  • No branding in email footer
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists
  • Use Any Email as the Send Address
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • Access to Extensions
  • Dynamic inclusion of email headers
  • Maximum server computational allocation for through API access
  • Free MailChimp Migration

Plans starting from: $23.99/month Credit card required: No

MoonMail FAQs

Who are the main user groups of MoonMail?

MoonMail is used by anyone who has a need to send email marketing campaigns. Whether you are a freelancer, marketing/design agency or enterprise you can use MoonMail as it literally scales to infinite.

What is MoonMail generally used for?

MoonMail allows you to create and edit lists of recipients, design perfectly responsive emails, send email campaigns and track their opens and clicks.

Does MoonMail integrate with any other apps?

Zapier and Shopify platform integration are coming soon.

Does MoonMail offer an API?

Yes! MoonMail offers an API.

What platforms does MoonMail support?

MoonMail is cloud solution that could be accessed through any web browser.

What are some applications MoonMail is commonly used in tandem with?

Amazon SES/AWS, Email List Cleaning Tools, Design Tools, Google Analytics

Does MoonMail offer guides, tutorials and or customer support?

MoonMail has a multilingual team available to support you if you need help or just want to say hi. You don’t need to have an emergency to contact the MoonMail team, which supports 10 languages (05.2017).

Does MoonMail offer multi-user capability (e.g. teams)?

Yes, users can give an access to other MoonMail users so they can work together. Account sharing is helpful if you’re working with another person on email marketing campaigns.

MoonMail User Reviews

Average User Rating:
3.94/5 based on 78 user ratings.
Your Rating:

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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated MoonMail over time. It shows how existing users see MoonMail with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.9/10
Arrow Left Recent Older Arrow Left
Usefulness
8.9/10
Ease of use
9.4/10
Value for money
8.9/10
Customer service
8.3/10
User profile picture

"Trial"


What do you like about MoonMail?

Ease of use is far superior to any other software used before, the customer service so far has been much better as well.

What do you dislike about MoonMail?

So far i've not found anything to dislike, it's not as easy to transfer lists from other software we've used but that's because we've used older stuff.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Great open source marketing automation option"


What do you like about MoonMail?

The simplicity, the integrations, **the pricing**. I found it a lot simpler to understand and get started compared to almost all of the other services I've tried.

What do you dislike about MoonMail?

It's a specific tool for a specific job but I've learned that's not a bad thing. I've used several other tools that try to be good at landing pages and CRM and pipeline analytics tracking and it just doesn't work, in my experience. It's worth it to use the best in class tool for each and create integrations for them.

What have you been using it for and what problems did MoonMail solve?

I've learned so much trying every kind of marketing automation tech there is to know that i would (almost) rather build it myself on AWS with lambda and stepwise functions. But I'm not there yet. Moonmail is just right, right now, for my needs and skill level.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Simple "


What do you like about MoonMail?

Easy to use, easy to login , synchronize with mailchimp , multi users , advanced dashboard ,

What do you dislike about MoonMail?

I think till now there's nothing i didn't like about moon mail , maybe the prices need to reconsider , but overall , it's fine for me

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"I thought it was too good to be true"


What do you like about MoonMail?

The pricing is the best in the email marketing industry. I also like that you can send from any email address.

What do you dislike about MoonMail?

I wish moonmail had more CRM features to manage the customers from start to finish.

What have you been using it for and what problems did MoonMail solve?

I use this for my digital marketing agency clients that don't have an email marketing solution.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Moonmail"


What do you like about MoonMail?

Its a fairly easy to pick up and work - the interface is simple and looks professional from the receiving end too.

What do you dislike about MoonMail?

Help and support take a very long time to respond if they do at all - especially if you start to think about using automation and API you need help if you don't have much previous experience.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"cheap and useful"

// Product Owner at H.I.S.

What do you like about MoonMail?

beautiful templates, amazon ses entegration and useful design. simple, pure and effective

What do you dislike about MoonMail?

a little bit expensive. multilanguage and support. more templates... etc. generally we like it.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Nice mail campaign platform "


What do you like about MoonMail?

1. Easy to use.
2. Nice interface.
However, the function almost the same with other tools. But MoonMail is much cheaper, and enable SES.

What do you dislike about MoonMail?

1. No password, each time when I login in I must ask sending a mail to get the login link.
2. I must ask supporters to enable SES, which took me a lot of time to wait for replies.

4/5
Usefulness
4/5
Ease of use
5/5
Value for money
3/5
Customer service
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