Mavenlink


What is Mavenlink?

Mavenlink is an enterprise-grade business and project management solution for professional services & businesses.

Mavenlink is for advanced project management, task collaboration, resource allocation, work management and professional services automation.
Mavenlink offers superior visibility into every aspect of user's business and projects. 'Mavenlink Premier' is advanced software that helps businesses gain profitability by integrating all the needs of a professional services organization.
All project-specific collaboration, file sharing and communication is visible only to users invited to participate in those projects, allowing administrators to choose which users have access to certain areas.


Mavenlink scored 86/100 in the Professional Services Automation (PSA) category. This is based on user satisfaction (81/100), press buzz (47/100), recent user trends (rising), and other relevant information on Mavenlink gathered from around the web.

The score for this software has declined over the past month. What is this?

Regional Restrictions: serves English speaking countries

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Mavenlink Review

Editors' Review by the Professional Services Automation (PSA) Software Review Team

Mavenlink is a robust project management solution designed for project-based service providers and businesses, connecting personnel, projects and profits. The platform is best suited for professional services companies and teams looking for an innovative, feature-rich online resource and project management system.

Mavenlink offers a wide variety of services and solutions not just for project management, but also for project accounting, collaboration and resource planning. The software solution combines the great functionality of a professional services automation system with the ease-of-use and intuitiveness offered by a reputable project management platform.

By combining project and resource management, collaboration, resource planning, as well as time tracking and project financials all in a single cohesive platform, Mavenlink users can expect greater business agility, better operational execution and increased financial performance.

With this kind of multifaceted platform, teams will have the ability to launch campaigns faster, more efficiently and predictably and they will be able to manage every aspect of the campaign that matters the most.

The platform organizes and shares all important files related to the project your team is currently working on, all in one location for quick and easy access. One of its more notable features is the Gantt chart, which provides users with great visualization of task assignments and timelines of each individual project.

A drag-and-drop function is available for adding/removing tasks and adjusting project deadlines and durations.

Mavenlink is a project management platform perfectly suited for small to medium-sized businesses and organizations in the professional services industry.

Mavenlink Features

Mavenlink boasts a wide variety of features that many users can appreciate, especially those working in the professional services sector. While it does not have an internal chat feature, the platform offers many of the tools that you would expect from robust project management and collaboration software solutions, including:

project management and planning

Mavenlink utilizes a basic task creation, management and tracking solution that is both simple and intuitive Users can easily set the priority level of any task, use the timeline chart to schedule out the task and keep track of it all the way to completion.

Mavenlink provides online timesheets that are great for keeping track of billable and non-billable hours for invoicing purposes, as well as for tracking project and team progress.

Mavenlink has an excellent resource management and planning solution that makes monitoring and managing team resources easier and more efficient. You can use the tool to keep track of your team’s schedules, workflows and workloads to make sure you are making the most out of every team member’s time and talent as effectively as possible.

Collaboration

Every single aspect of the team and the project they’re working on is displayed neatly on the main dashboard. While the dashboard may not be as customizable as some users prefer, it is easily accessible and quite extensive. It covers a lot of information, including team member availability, task progress, project schedule and an activity feed.

As previously mentioned, Mavenlink does not come with a built-in internal chat function. However, it does feature a comment section on each task that team members and project heads can use to collaborate and discuss.

Mavenlink is designed so that sharing files and documents is effortless, especially for collaboration purposes. You don’t just have the ability to share important files; you may also upload them into the comment section in tasks and into the system’s central storage on the dashboard.

Documentation capabilities

Mavenlink’s tasks section allows you to upload and/or save vital project files and documents. A centralized file storage area is also available under each individual project. This allows team members to find all the relevant documents they need for the project they’re working on, including spreadsheets, PDFs, images and more.

Budget management

With Mavenlink, you will have the ability to measure, track and forecast all your projects’ expenses, billing and invoicing. All of these can be accessed through the platform’s budgeting dashboards and reports.

Mavenlink also offers other useful tools and capabilities that facilitate your project management and collaboration efforts.

These features include email integration, custom branding, QuickBooks integration, Google integration, SSL security, personnel planning, online payment, work-in-progress, task dependencies, utilization reporting, change request and case management, API access, performance analytics, project templates, project/job costing, custom project names, accounts receivable, mobile access and more.

Mavenlink Homepage

Mavenlink Benefits

Mavenlink is a software solution that offers so much more than your typical project management platform. It allows businesses and organizations of different sizes and capabilities to effectively manage the entire lifecycle of their project-based efforts.

Some of those include time and expenses management, messaging and conversations, financial reporting, invoicing and online payments, file management and more.

The following are some of the key advantages you can expect from Mavenlink:

Better team collaboration

When it comes to handling projects and making sure they are completed on time and without issues, the level of collaboration between team members can often make a huge difference.

Mavenlink’s team collaboration feature allows for the highest level of collaboration possible by giving you the ability to assign tasks according to team member availability and skills, monitor project activity and progress, as well as post status updates regarding ongoing or work-in-progress (WIP) projects.

The platform also provides a few integrated tools that enable team members to communicate with each other privately or publicly. User experience is made even more convenient and enjoyable with Google integration.

project management made easier

With Mavenlink’s project management feature, teams and decision-makers will get a comprehensive view from all aspects of current projects. It gives them the ability to compare ongoing projects with previous ones to ensure consistent quality. The Gantt chart then offers clearer and more digestible visualization of the project that can be adjusted or modified in real-time according to the changes made to the project.

Better project organization

Keep your projects well-organized with Mavenlink. The resource management feature allows you to assign specific tasks to each member of your team and then place a rate on each project. It is a simple and more efficient way to manage each individual task assigned to the team.

Project budget tracking

The project accounting feature provides you and your team total control over project expenses and other financial aspects of each project. The tool also enables you to keep track of billable hours or time spent on each task, which then allows you to invoice your clients accordingly and with transparency.

Keep track of industry trends

Mavenlink utilizes advanced business intelligence (BI) features that allow you to see how your organization fares against potential competitors. The tool also provides actionable insights into industry trends and forecasts. Moreover, the software solution will also provide valuable reports with all the important data and numbers front and center.

Mavenlink Pricing

Mavenlink offers four pricing packages to fit the requirements of different organizations and individual users. However, for two of the packages, the vendor did not make the cost of each plan available to the public. You will have to contact the vendor to get the actual cost of each plan.

Teams

This package is ideal for teams that are only getting started with basic task management and collaborative processes. The plan comes with team collaboration tools, task management, a price tag of $19 per month and it is good for up to five users. A free trial is available.

Professional

This is the best option for teams wanting to create good project plans and keep track of their time expenditure with efficiency and confidence. The package comes with team collaboration tools, a price tag of $39 per month and project management and project accounting capabilities. A free trial is available.

Premier

This is the best subscription package for organizations and teams that want to track not just their projects, but billable hours and clients as well, while having the ability to manage resources across multiple projects. It comes with team collaboration tools, project management, project accounting and resource planning solutions. You may contact the vendor directly for a quote.

Enterprise

This is for small and medium-sized businesses (SMBs) and larger organizations that require more robust, enterprise-specific solutions for business intelligence (BI), third-party system integrations and security. The package comes with team collaboration, project management, project accounting, resource planning and business intelligence, along with other features and capabilities.

You may visit the vendor’s official website or contact their sales team directly for a quote and for more information about Mavenlink’s pricing plans.

Conclusion

Mavenlink is a project management platform that offers so much more than project management solutions based on its features and tools. It is a decent option for professional service organizations, especially those in the advertising industry, marketing, IT services, management consulting, public relations, education and embedded services.

If you want to make your projects more manageable or if you wish to transform your team processes by combining various functions like resource management, time tracking, collaboration, project management and project financials, you should check out Mavenlink.

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Professional Services Automation (PSA) Market Radar

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Mavenlink Product Overview

  • Financial Management: Accurately track time and expenses, bill and invoice, and integrate with QuickBooks.

  • Timeline Management: Instant Gantt Charts show project timeline and indicate scope of project, keeping you on task for project delivery.

  • Resource Management: Assign and allocate team members to projects, and use utilization reports to identify team member availability.

  • Analytics and Reporting Capabilities: Analyze revenue and margin projections with margin analysis features, work-in-progress reports, and job cost projections.

  • Advanced Project Management: Collaborate better with team members and clients using activity feeds, task tracker, file sharing and status updates.


Languages Supported: English
Regional Restrictions: serves English speaking countries

Mavenlink Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Expense Tracking
  • External Integrations
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Database
  • Time Management
  • Roadmapping
  • Resource Management
  • Collaboration Support
  • Report & Compliance
  • Software Integration
  • Objectives Tracking
  • Process Modeling
  • Process Reporting
  • Workflow Management
  • Campaign Management
  • Access Management
  • Status Notifications
  • Reports

Mavenlink Pricing Plans


Other pricing information:

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan today!

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Resource Management and PSA
custom pricing based on request

To receive accurate pricing information, contact Mavenlink directly.

Credit card required: No

Mavenlink FAQs

Who are the main user groups of Mavenlink?

Top industries that use Mavenlink include advertising/marketing, management consulting, IT services, graphic design, architectural and engineering.

What is Mavenlink generally used for?

It is generally used for project management and task collaboration.

What platforms does Mavenlink support?

Mac, Windows, Web-based, Mobile Web App.

Does Mavenlink offer multi-user capability (e.g. teams)?

They offer multi-user projects and workspaces.

What are some applications Mavenlink is commonly used in tandem with?

This service is commonly used in tandem with Google Apps.

Does Mavenlink integrate with any other apps?

Mavenlink integrates with multiple other platforms like Google, Salesforce, Jira, and more - so a user's business can work the way it needs in order to be successful.

Does Mavenlink offer guides, tutorials and or customer support?

Support: Email, FAQ, Forums, Instructional Videos, Knowledge base, Live chat

Does Mavenlink offer an API?

Mavenlink’s API provides easy access to most of the data model. Most internal Mavenlink development is performed on top of the public API. The Mavenlink API supports the OAuth 2 authorization model for secure, user-based access.

Mavenlink User Reviews

Average User Rating:
4.06/5 based on 654 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Mavenlink over time. It shows how existing users see Mavenlink with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.4/10
Arrow Left Recent Older Arrow Left
Usefulness
9.8/10
Ease of use
9.1/10
Value for money
8.9/10
Customer service
9.8/10
User profile picture

"Mavenlink: The operational system of record you can't live without!"


What do you like about Mavenlink?

Mavenlink is a great tool managing a project's entire lifecycle including pipeline, capacity, margins, etc. Whenever I have any questions their support staff is always quick to respond! I've seen their new availability match for team builder and love the ability to drill-into people availability so I can better staff my projects based on project specific needs.

What do you dislike about Mavenlink?

Reporting is great for general needs, would like to see better custom reporting.

What have you been using it for and what problems did Mavenlink solve?

This is used as our project management software for all of our services teams. Mavenlink help us setup data flows between our CRM so project creation is automated along with revenue recognition.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Burn Rate in Real Time"


What do you like about Mavenlink?

My favorite thing about Mavenlink is that I can see burn rates for projects in real-time. This is such a time saver for me. At any point in time, I can pull up a list of all of our projects and get a view of the burn rate. The best thing about it is that it's a clean visual - when your budget is good, the color is green - when your budget is not good, the color is red.

What do you dislike about Mavenlink?

Mavenlink doesn't have a great mobile experience for users. Therefore, it makes things a bit difficult when working remotely or when you need to access something via mobile while you're away from your computer.

What have you been using it for and what problems did Mavenlink solve?

We use Mavenlink for time-tracking, project budgets, task management, etc. The main problem that Mavenlink helped us solve was being able to see burn rates in real-time. We were using separate systems for time-tracking and for project budgets so we would spend hours reconciling budgets for all of our projects. Now, we can do it in minutes.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"The Advertising Agencies' Coordination Dashboard"


What do you like about Mavenlink?

Mavenlink is a functional performer that oversees project and task management and tracking. It's a one-stop shop for managing all mobile ad projects, thanks to its all-in platform capabilities. Along with Google Drive, Mavenlink features direct email integration. Timekeeping and logging are both integrated.

What do you dislike about Mavenlink?

The user experience is uninspiring and uninteresting. The navigation is quite complicated, and it takes some time to get used to. There is no free version to try the service, so you must get a demo or review other sources to know if this is the right one for your team.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Evolving Project Management Tool"


What do you like about Mavenlink?

Mavenlink has a ton of functionality and flexibility. You can build out many custom fields to help you track exactly what you need. The time tracking and timesheets work well and allow for detailed tracking of both unbillable and billable time.

What do you dislike about Mavenlink?

Because Mavenlink is such a large piece of software, there is a learning curve! This isn't something I dislike exactly, just something to be aware of. Thankfully, Mavenlink offers a lot of training, knowledgebase articles, and paid training. One issue that we have run into is how well Mavenlink syncs with third-party apps.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"The best part is the analytics."


What do you like about Mavenlink?

Mavenlink provides good time tracking and project management capabilities, plus great insights into the data. It comes with a select of pre-built reports that are pretty useful out of the box, but the analytics tool is flexible enough to do almost anything you need it to do. That has been a huge benefit to our business, and has influenced how we run it.

What do you dislike about Mavenlink?

It does most of what we need, but not quite everything... and not always exactly how we want to do it. I suppose that is the nature of SaaS software. In a few ways we have had to adapt our business processes to how the software works, instead of adapting the software to how we are already operating.

What have you been using it for and what problems did Mavenlink solve?

We consolidated our time tracking and project management into one place—we used to have that spread out across a variety of tools, and now with Mavenlink it's all together.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Great tool to manage projects for any company"


What do you like about Mavenlink?

Mavenlink is a very powerful tool to manage projects and there are multiple reasons we went for it after throughly analyzing other tools. We have over 850 employees spread out in 15 offices across the globe and Mavenlink is very easy to use thanks to its intuitive interface and all the help tutorials, videos, FAQs, and great live support. Overall, we've been using it for 5 years.

The other positive thing is Mavenlink has many integrations with 3rd party tools like JIRA, Salesforce, and many others. It's a huge plus there's also Mavenlink API for everything else that isn't yet officially supported.

The platform has project templates, Gantt chart, time tracking tools, expense reports, timesheets, invoicing, file storage, collaboration feed, resource planner and all kinds of reports. It is accompanied by very flexible permission management and different rate cards depending on a region. What is also nice, you can invite client users to projects for free.

The notification management is pretty flexible and is done via emails that you can configure in many ways to not get overwhelmed with all the updates (a big plus).

Last but not least, there is a web-optimized mobile app and a browser plug-in to do time tracking and project updates on the go.

What do you dislike about Mavenlink?

With all the benefits, there are a few minor inconveniences. For example, you cannot select multiple tasks/milestones/deliverables in a project and do a mass-update (i.e. change status or assignees) - you have to go one by one (as of 2020 there was an updated task tracker in beta which should address this). File manager portion could also be expanded and use some permission management, folders, upload requests or sharing links. It doesn't look like Mavenlink supports multiple languages (at least we use English UI across the company and the help portal didn't suggest any language settings per user). Other than that there isn't much to wish for.

What have you been using it for and what problems did Mavenlink solve?

We do marketing SaaS implementations for some of the biggest companies out there and Mavenlink is our project management tool. It helps us keep projects on track and within the set budgets, improves collaboration with customers, and makes the whole project management easier and more efficient.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Robust Project Management - Buy-In is Vital"


What do you like about Mavenlink?

Mavenlink does what it's intended to do very well. It is well thought out and designed by folks who understand how my consulting firm works. It's a lot of institutional change, however, to fully implement Mavenlink into your company. Make sure you have full buy-in from ALL of leadership before making the dive. If you do, you surely won't regret it.

What do you dislike about Mavenlink?

There's a lot of parts that we would have rather held off on implementing but it wasn't really possible. Would have been nice to not use a few features at the beginning and implement down the line.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Best project, resource and timesheet management tool"


What do you like about Mavenlink?

* Salient Timesheet management features
* On-demand customer support
* Ease of use
* Extensive report generation capabilities
* Workflow management and resource allocation availability/management

What do you dislike about Mavenlink?

Not exactly dislike, but if I were to suggest in improving the product, it would be 'ease of use'. The extensive and vast features of the tool makes it a little complicated for a new user or new guys in the industry.

What have you been using it for and what problems did Mavenlink solve?

Project Management, Timesheet Management (Client billing), Resource Allocation availability, Workflow management

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Mavenlink is the best tool for working professional"


What do you like about Mavenlink?

I have been using Mavenlink for more than a year now. It's a great tool for overall tracking of the project. Its easy to use and robust. It helps to make day to day activities easier and fun to work with. Now I can concentrate more on my work. The interface is user friendly and easy to use. One can find all useful tabs at one place. Best part of Mavenlink is the helpful insights and notifications on the go. Apart from this time tracking, timesheet management and resource management is effortless. Its a must have tool for a working professional.

What do you dislike about Mavenlink?

Nothing specific but Mavenlink's mobile application can be more interactive and generating customise report can be improve.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
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