Better user interactions
Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.
Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it.
Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!
Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in November 2021.
To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...FREE DOWNLOAD Customer-Engagement-Software-Buyer-Guide-2018.pdf
Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot.
Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API.
Yes - thousands of apps and third party services. Ask us if you'd like a particular integration!
Servicing, interacting or engaging with users.
Yes, on Enterprise plans.
Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it.