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What is Lucep?

Lucep is a customer engagement platform that connects leads generated from digital channels directly to your sales team on the phone.

Lucep is a customer engagement platform that connects leads generated from digital channels (website, social media, email, mobile apps, etc.) directly to your sales team on the phone.

We work with some of the world's largest banks, insurance companies, and auto manufacturers, helping them improve their customer experience by responding faster and with context to customers on the channel they prefer.

We push the lead down to your sales team via a mobile app on their phone, so they can respond instantly whenever a lead is generated.

Along with the contact information, the lead notification also includes the service or product requested, along with analytics such as demographics and traffic data - number of pages visited, duration on pages, how many times that person has been on your website, etc.

We want businesses to connect with their leads at the point when their interest is at peak. This is the best time to connect your top sales person to this lead.

Use the Lucep callback widget on your website to make it easy for visitors to contact you. Use Lucep for Social to share relevant content with prospects and leads, while qualifying the lead through a form fill expressing their interest in your product. Lucep also has an EDM plugin for emails and newsletters.

Send these digital queries straight from digital channels to the phone of the sales team member who can best handle the query, and is available to do so instantly.

Lucep scored 80/100 in the Lead Management category. This is based on user satisfaction (92/100), press buzz (39/100), and other relevant information on Lucep gathered from around the web.

The score for this software has declined over the past month. What is this?

Lucep Awards

  • Lucep

Lead Management Market Radar

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Lucep Product Overview

  • Lead generation on all digital channels

  • Lead qualification based on service requested, region, demographics, etc.

  • Lead management through CRM integration

  • Instant lead notification and response by your sales team on the phone, using mobile app

  • EDM plugin for email marketing and newsletters

  • Traffic analytics and weekly report

  • Sales team performance reports, including lead response time

  • Lucep for Social to generate leads from social media and move to phone

  • Callback widgets and website contact forms, with CRM integration

  • Landing pages for each user to move their own leads to phone

Languages Supported: English, Spanish, Chinese

Lead Management Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Lead Management software for business. Published in September 2021.

Lead management software not only helps businesses generate and nurture leads, but manage the leads through the entire sales funnel until purchase. You can use this software to collect, update and segment lead data, view a lead’s position in the sales funne...


Lucep Features

  • 2-Factor Authentication
  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • BitCoin
  • PayPal
  • Stripe
  • Social Media Monitoring
  • Landing Pages
Lucep Pricing

Lucep Pricing Plans


1 user(s) / month
  • Unlimited push notifications
  • Ticket support
  • Online reports
  • Web login and mobile app dashboard

Other pricing information:

Start with free trial - single user
Paid plans starting from $25/user/month

Plans starting from: $25.00/month Credit card required: N/A

Lucep FAQs

What platforms does Lucep support?

Web browsers, iOS and Android

What is Lucep generally used for?

Instant response to customer queries on digital channels - Sales lead generation, lead distribution, customer engagement, customer support, etc.

Does Lucep offer multi-user capability (e.g. teams)?


Does Lucep integrate with any other apps?

CRM, core banking software, health information systems, and other legacy systems.

Does Lucep offer guides, tutorials and or customer support?


Who are the main user groups of Lucep?

Marketing and sales teams, customer support teams, call center staff, website owners, and any business that must respond quickly to its customers.

Does Lucep offer an API?


What are some applications Lucep is commonly used in tandem with?

CRM, sales tools, website forms, mobile apps

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