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What is Live2support?

Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence.

Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. As a valued hosted live chat service it can be integrated with website in few minutes without bothering for technical hassles. This service provide comprehensive visitor information, functionality packed operator chat window for quick and targeted and customizable visitor chat windows. It offers multi layered data privacy and security and a dedicated success manager.

Live2support Awards

Live2support currently scores 84/100 in the Support & Helpdesk category. This is based on user satisfaction (84/100), press buzz (49/100), recent user trends (falling), and other relevant information on Live2support gathered from around the web.

The score for this software has improved over the past month. What is this?

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Live2support Product Overview

  • Live Chat Support

  • Live Chat Software

Languages Supported: English

Support & Helpdesk Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in April 2023.

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...


Live2support Features

  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Review Monitoring
  • Net Promoter Score
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Live2support Pricing Plans

Other pricing information:

Live2support offers value packed starts at $9.99/month for a single operator login. They also offer a no-obligation 15-day free trial and hefty discounts for long-term usage in advance payment.

Credit card required: N/A
Live2support Alternatives

Live2support Alternatives & Competitors

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Spiceworks Help Desk
Spiceworks Help Desk
  18 86/100
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Live2support User Reviews

Average User Rating:
4.22/5 based on 5 user ratings.
Your Rating:
User profile picture


I myself am using live chat software from live2support. There are many features which increase the usability of the live chat service. Customization of live chat window is something that can create right brand value for the organization. Besides that the extensive customer information provided by the visitor monitoring window can help us to make the targeted responses. I am using the live2support live chat service from last 6 years and have increased my online sales conversion rate by 36 %.

User profile picture


There are many advantages that a person comes to know about only after using the service like live2support. A visitor chat window can create a good brand value for the organization as logo can be placed on it. This all depends on customization of the chat window. Offline messages can be used to keep in contact with the customer even when there is no operator to provide the support. Live2support live chat service provides these certain features which increase the usability of that product more.

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