Kumulos

What is Kumulos?

Kumulos is the easy to use omni-channel user engagement platform that offers a 360-degree view of mobile app performance.

Kumulos is the easy to use omni-channel user engagement platform that offers a 360-degree view of user experience, user sentiment and user behavior to provide a holistic view of mobile app performance. Kumulos gives you all the tools you need to connect with your users and create long term customers. Key features of Kumulos include rich, interactive mobile push notifications, web push notifications and in-app messaging. These features can be used separately or you can create omni-channel campaigns and operate all facets of your mobile and web user engagement from one place - the Kumulos Mobile Marketing Hub.

Your messaging campaigns can be fully personalized to fit your audience with features such as audience segmentation, geo-targeting as well as group users based on user interests. The Kumulos platform can be fully automated and offers delivery receipts and intelligent delivery to take the guesswork out of campaign timing and ensure your users have received your message at the exact moment they are most likely to engage. You can constantly drive better conversion rates and improve your business results.

Analytics and reporting allows you to evaluate your campaigns and constantly hone what works to perfectly fit your market. Crash reporting and diagnostics is the peace of mind you need to ensure your app is functioning optimally at all times and Kumulos prioritizes fixes so you can always offer a flawless user experience.

If you want to see how your brand can keep users engaged, retain them long term and achieve your business goals - Kumulos offers a 30 day free trial that allows you to test how it can work for you. You can also sign-up for a free no obligation product demo to see all these features and more for yourself.



Kumulos Awards


Kumulos currently scores 90/100 in the Customer Engagement category. This is based on user satisfaction (96/100), press buzz (43/100), recent user trends (falling), and other relevant information on Kumulos gathered from around the web.

The score for this software has declined over the past month. What is this?
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Customer Engagement Market Radar

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Kumulos Product Overview

  • Omni-channel messaging

  • App analytics & reporting.

  • Crash Reporting

  • App store optimization.

  • Mobile backend as a service.

  • API Endpoint Monitoring

  • Client & Agency Console


Languages Supported: English

Customer Engagement Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in May 2022.

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...

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Kumulos Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Bug Tracking
  • Net Promoter Score
Kumulos Pricing

Kumulos Pricing Plans

Start-up

Custom
1 user(s) / month
  • Month on Month payments
  • Pay only for the services you use
  • Email and community technical support
  • Option to upgrade to Premium Support for an additional monthly fee (minimum term 6 months)

Enterprise

Custom
1 user(s) / month
  • Choice of Monthly, Quarterly, or Annual payments
  • Technical Training
  • User Training
  • Option to rebrand Kumulos as “Yours”, for an additional fee

Agency

Custom
1 user(s) / month
  • Fully Rebrandable Platform
  • Customizable Demo App
  • Technical and Commercial Training
  • Canned Marketing Programs
  • Dedicated SLACK channel support
  • Unlimited Customer Portals
  • Unlimited Team Member Logins
  • Document Sharing
  • Sales prospecting tools & reports
  • Service Price Cap

Plans starting from: $50.00/month Credit card required: No

Kumulos FAQs

Does Kumulos integrate with any other apps?

The Kumulos Crash Reporting easily integrates with Jira,Trello and Microsoft Teams.

As part of the Kumulos Mobile App Analytics and Reporting, we also provide an API that can be used to embed the Analytics data into your own system.

What is Kumulos generally used for?

To manage the full life-cycle of Mobile Apps. With Kumulos you can manage the technical and commercial performance of your apps to provide a fully rounded service to your clients. Kumulos is also used by Mobile App Developers to gain additional projects and win new clients

Does Kumulos offer guides, tutorials and or customer support?

Kumulos offers full telephone and email support to all it's customers. We pride ourselves in having a support team that is made up of only certified engineers and developers. Large accounts have the option of a dedicated slack channel for support. Please contact us for details.

Does Kumulos offer multi-user capability (e.g. teams)?

Our White Label Agency Console is designed specifically for busy Mobile App Agencies to give them a central hub that gives you a complete view of all your clients, all in one place.

MULTI-TENANT
View all your Apps through a single pane of glass. View status, device growth trends, test API methods, edit table content, manage & download database backups for all your apps with Kumulos. And use it to set-up Client Portals – branded as yours, not ours – for each of your customers.

All your Clients. All their Apps. All in one place.

POWERFUL DOCUMENT CONTROL
Store files like project proposals, quotes or any type of information you want to share with your staff. Keep your product documentation all in one place. No more scrambling around with email attachments to find the latest version. It’s all about making it easy for you and your clients. When a new document is added you have the option to automatically email your client to let them know.

A WHITE LABEL AGENCY CONSOLE THAT’S ALL YOURS
Rebrandable at every touch point, use your logo and your colors to make Kumulos yours, on your own custom sub-domain.yourname.app.delivery

And don’t forget to use our White Label Agency Console as part of your sales pitch to show prospective clients how you stay on top of projects and deliver on-time.

What platforms does Kumulos support?

MOBILE
* iOS (Obj-c, Swift)
* Android
* Windows Phone
* Cordova
* PhoneGap
* Xamarin
* Unity
* LUA Corona

WEB
* PHP
* ReactJS*
* Angular JS
* RESTful API
* Java*

DESKTOP
* Windows(C#)
* OSX (Obj-c, Swift)

Who are the main user groups of Kumulos?

With customers in more than 25 countries spread across 5 continents, Kumulos is becoming the platform of choice for busy, fast growing Mobile Apps and Enterprises alike.

Does Kumulos offer an API?

Easily access and use the Kumulos backend database with other systems and applications with our RESTful API.

RESTful interface to the data stored in your tables is accessible over SSL with a REST API key for your application. Each application may have multiple REST API keys with different combinations of permissions.

Kumulos User Reviews

Average User Rating:
4.81/5 based on 31 user ratings.
Your Rating:
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"Easy To integrate and easy to use."

// Lead QA at Waracle

What do you like about Kumulos?

The Kumulos SDKs are so very simple to integrate into iOS, Android and Hybrid mobile apps and right out of the bag all you need is in front of you on your dashboard for that app!
Kumulos are constantly developing their feature-set, enabling us to offer further ROI to our clients by enhancing our service offering alongside The Kumulos Roadmap.

From Sales to support, Kumulos are always there to guide and help you get the best out of the product!

What do you dislike about Kumulos?

To be very honest with you, not anything that would stop me recommending Kumulos to anyone.

What have you been using it for and what problems did Kumulos solve?

Initially it was used as a mobile backend for many apps, but as Kumulos's service offering has evolved we are now using the App Analytics and Crash Reporting.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
Jun 06, 2018

Reply from Fraser at Kumulos:

Rick, thanks so much for the kind review. We will keep up the good work :)

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