Kimoby

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What is Kimoby?

Kimoby is a cloud-based communication platform that provides smart and automated two-way conversations and enables the transmission of multimedia content.

Kimoby is a cloud-based communication platform that provides smart and automated two-way conversations and enables the transmission of multimedia content, helping dealerships engage with their customers through their preferred messaging channel.

Kimoby is committed to helping frontline teams save time to focus on the unique needs of every customer by automating daily routine communication tasks either from their desktops or from the mobile app.

Driven by the need to continuously improve customer experience, Kimoby comes with high-end ongoing, dedicated technical support and comprehensive training, centered around business staff's daily tasks and challenges, provided by qualified experts.

Our main features are:

  • Text conversations
  • Automated messages
  • Appointment reminders
  • Satisfaction follow-ups
  • Targeted campaigns (smart campaigns)
  • Data Matching
  • Reviews (reputation management)
  • Kimoby Pay (online payment)
  • Mobile App


Kimoby Awards


Kimoby currently scores 88/100 in the SMS Marketing category. This is based on user satisfaction (96/100), press buzz (39/100), recent user trends (rising), and other relevant information on Kimoby gathered from around the web.

The score for this software has improved over the past month. What is this?
www.kimoby.com

Regional Restrictions: North America

  • Kimoby

SMS Marketing Market Radar

Artboard 1 copy 4

Kimoby Product Overview

  • Triggered text messages based on rules, timeframes, and customer activity.

  • Feature-rich texting and multimedia messaging for customer service heroes.

  • Automated appointment reminders and confirmation responses via text message.

  • Automated feedback requests via text message and customer happiness at a glance.

  • Dynamic customer segmentation and personalized text message campaigns.

  • Accurately and automatically match any value from an imported list with the information you have on your customers.

  • Streamline the process of online reputation management and automate the review requests.

  • Payment requests via text message and cashier-free mobile checkout.


Languages Supported: English
Regional Restrictions: North America

Kimoby Features

  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • SMS
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score
Kimoby Pricing

Kimoby Pricing Plans

4 plans available

Custom
1 user(s) / month
  • Unlimited messages
  • Online reputation management
  • Kimoby Pay | Pay-As-You-Go (depending on the plan)
  • Kimoby Pay | Merchant Connect (Add-on)
  • Advanced automated messages (depending on the plan)
  • Campaign (depending on the plan)

Credit card required: Yes

Kimoby FAQs

Does Kimoby offer an API?

Yes, Kimoby offers an API.

Who are the main user groups of Kimoby?

  • Car dealerships
  • Motorsports dealerships
  • Human resources managers
  • Residential property managers
  • Healthcare
  • Wellness centers
  • Farm mills
  • Retailers
  • and more

What is Kimoby generally used for?

  • Text conversations: Support your customers, promptly answer their questions, and exchange various service-related information through text message or multimedia messaging.
  • Send automated messages: Reach the right customers with the right information at the right time. Automate repetitive communication tasks such as order confirmations, service updates, reminders, approval requests, and friendly follow-ups.
  • Send appointment reminders: Preschedule and automatically send text message reminders that your customers can easily reply to for last-minute inquiries or further instructions.
  • Send satisfaction follow-ups: Streamline personalized feedback requests via text message, after each customer visit to your business.
  • Targeted campaigns: Cross-sell and upsell them with tailored product recommendations, based on their interests and past purchases.
  • Send review requests: Streamline your customer review process by automatically sending review requests.
  • Send payment requests: Request payments straight from ongoing text conversations and give your customers the convenience to pay from their mobile phones.
  • Mobile App: Take pictures and videos to upload directly in text messages and send as links to customers.

Does Kimoby offer guides, tutorials and or customer support?

Yes, Kimoby offers comprehensive technical support, fast onboarding, easy training, tools (Online Help Center) and a dedicated customer success manager to help you make the most out of the Kimoby experience.

What are some applications Kimoby is commonly used in tandem with?

  • DMS
  • CRM
  • ERP
  • Specific integrations
  • and more

Does Kimoby offer multi-user capability (e.g. teams)?

Yes, Kimoby allows managing several users.

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