Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.
Kaleyra, Inc. (NYSE American: KLR) (KLR WS), is a global group providing mobile communication services for financial institutions and enterprises worldwide.
Through its proprietary platform, Kaleyra manages multi-channel integrated communication services on a global scale, comprising of messages, push notifications, e-mail, instant messaging, voice services, video calling, and chatbots.
Kaleyra’s technology today makes it possible to safely and securely manage billions of messages monthly with a reach to hundreds of MNOs and over 190 countries.
Product recommendations, vendor rankings, market overview and tips on how to select Telephony software for business. Published in December 2023.
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Kaleyra allows businesses to take their messaging capabilities a notch higher and ensure instant deliverability to millions of customers with functions like:
Google Verified SMS
Kalayera offers a comprehensive voice platform that lets agents make, receive and track high-quality voice calls while enhancing customer experience through:
Cloud Contact Centre
With Kaleyra, you can engage with your customers through programmable email notifications for:
Authentication (2FA or MFA)
Kaleyra is also a solution provider for WhatsApp Business API. Kaleyra’s APIs hide the complexity of hosting and scaling WhatsApp software so that businesses can focus on enhancing customer experiences through:
Conversational and Personalized Interactions
Quicker Response Time
Ensure Data and Message Security
Kaleyra Video's collaborative tools improve the overall customer experience of brands, by
offering live video chat to communicate with their customers in real-time or through recorded sessions.
Kaleyra’s virtual banking assistant helps customers at any time, from any place and any device. It gives general information about account balance, transactions, promotions, investment options, etc.
Kaleyra users have previously integrated their accounts with applications provided by Microsoft, Google, WordPress, Zendesk, Freshdesk, and Zoho, to name a few.
Enterprises and financial institutions around the world use Kaleyra's offerings. Its clientele comprises organizations from sectors such as Healthcare, Retail, E-commerce, Banking, Fintech, and Travel among several others.
Kaleyra’s robust and agile cloud communication platform is equipped to handle massive volumes of text messages, instant messages and voice calls all at once while adhering to compliances, safety, and database security.
Kaleyra users can integrate their accounts with widely-used applications like Oracle, Salesforce, WebEngage, and OpenCart among several others.
Kaleyra CPaaS platform allows teams and stakeholders to access the dashboard, review the data, and utilize the services from anywhere, at any time.
Kaleyra empowers enterprises to build and create delightful customer experiences with powerful omnichannel APIs.
Kaleyra's Resources section provides all concepts, best practices, and answers for FAQs.