Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.
Kaleyra, Inc. (NYSE American: KLR) (KLR WS), is a global group providing mobile communication services for financial institutions and enterprises worldwide.
Through its proprietary platform, Kaleyra manages multi-channel integrated communication services on a global scale, comprising of messages, push notifications, e-mail, instant messaging, voice services, video calling, and chatbots.
Kaleyra’s technology today makes it possible to safely and securely manage billions of messages monthly with a reach to hundreds of MNOs and over 190 countries.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Kaleyra currently scores 82/100 in the Telephony category. This is based on user satisfaction (80/100), press buzz (44/100), recent user trends (falling), and other relevant information on Kaleyra gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Telephony software for business. Published in March 2025.
Telephony remains one of the most widespread forms of communications and as such, deserves a segment on its own. Many businesses depend on telephony to perform sales, create leads, conduct marketing and provide customer services. This subcategory houses sol...
FREE DOWNLOAD Telephony-Software-Buyer-Guide-2018.pdfKaleyra's Resources section provides all concepts, best practices, and answers for FAQs.
Kaleyra empowers enterprises to build and create delightful customer experiences with powerful omnichannel APIs.
Kaleyra CPaaS platform allows teams and stakeholders to access the dashboard, review the data, and utilize the services from anywhere, at any time.
Kaleyra’s robust and agile cloud communication platform is equipped to handle massive volumes of text messages, instant messages and voice calls all at once while adhering to compliances, safety, and database security.
Kaleyra users can integrate their accounts with widely-used applications like Oracle, Salesforce, WebEngage, and OpenCart among several others.
Enterprises and financial institutions around the world use Kaleyra's offerings. Its clientele comprises organizations from sectors such as Healthcare, Retail, E-commerce, Banking, Fintech, and Travel among several others.
Kaleyra users have previously integrated their accounts with applications provided by Microsoft, Google, WordPress, Zendesk, Freshdesk, and Zoho, to name a few.
Messaging
Kaleyra allows businesses to take their messaging capabilities a notch higher and ensure instant deliverability to millions of customers with functions like:
Two-Way Messaging
Promotional Messages
Transactional Messages
Google Verified SMS
Voice
Kalayera offers a comprehensive voice platform that lets agents make, receive and track high-quality voice calls while enhancing customer experience through:
Call Masking
Click-to-Call
Outbound Dialing
IVR Studio
Cloud Contact Centre
Email
With Kaleyra, you can engage with your customers through programmable email notifications for:
Verification
Authentication (2FA or MFA)
Support
Updates
Transaction Alerts
WhatsApp
Kaleyra is also a solution provider for WhatsApp Business API. Kaleyra’s APIs hide the complexity of hosting and scaling WhatsApp software so that businesses can focus on enhancing customer experiences through:
Rich Messages
Conversational and Personalized Interactions
Quicker Response Time
Ensure Data and Message Security
Video Calling
Kaleyra Video's collaborative tools improve the overall customer experience of brands, by
offering live video chat to communicate with their customers in real-time or through recorded sessions.
Chatbot
Kaleyra’s virtual banking assistant helps customers at any time, from any place and any device. It gives general information about account balance, transactions, promotions, investment options, etc.
