JustCall

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What is JustCall?

The cloud phone system of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.

  • 100+ integrations with CRM & Business tools
  • Click to call from CRM
  • Go live in 70+ Countries
  • SMS Workflows & Automation
  • 3 sales dialers to choose from
  • Call queueing and forwarding
  • Comprehensive analytics
  • Conversation intelligence & much more


JustCall Awards


JustCall currently scores 87/100 in the Call Center Management category. This is based on user satisfaction (84/100), press buzz (47/100), recent user trends (falling), and other relevant information on JustCall gathered from around the web.

The score for this software has declined over the past month. What is this?
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Call Center Management Market Radar

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JustCall Product Overview

  • ✔ Virtual Call Center ✔ Office Hours - Handle Availability ✔ Call Center Analytics Dashboard ✔ Share Phone Numbers✔ Toll-Free Numbers ✔ Call Forwarding & Monitoring ✔ Bulk SMS and MMS ✔ Call Recording he first mont


Languages Supported: German, English, Spanish

Call Center Management Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Call Center Management software for business. Published in November 2022.

Call center management software solutions are similar to contact management software, but are specifically tailored towards meeting the demands of call centers. These solutions aid agents contacting customers or leads, as well as managers overseeing the ent...

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JustCall Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Video
  • SMS
  • Database
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • Resource Management
  • Report & Compliance
  • Hardware Integration
  • Software Integration
  • Comparative Reporting
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Audio Recording
  • Campaign Management
JustCall Pricing

JustCall Pricing Plans

Standard

$30.00
1 user(s) / month
  • ✓ Local Number ✓ Unlimited Inbound Minutes (toll-free excluded) ¹ ✓ Click-to-Dial ✓ Call Tracking & Recording ✓ Call Forwarding ✓ Call Notes & Ratings ✓ SMS & MMS Inbox ✓ Call & SMS Analytics ✓ Ring Groups ✓ Voicemail Drop ✓ Callback Automation ✓ Intelligent Routing (Add On) ✓ IVR (Call Menu) ✓ Business Hours ✓ Appointment Scheduler ✓ 100+ Integrations ✓ Email & Chat Support

Premium

$60.00
1 user(s) / month
  • ★ Everything in Standard plus ✓ Live Call Monitoring ✓ Sales & Predictive Dialers ✓ Call & Voicemail Transcriptions (Add On) ⓘ ✓ Queue Call Back ✓ SMS Automation & Triggers ✓ Bulk SMS Campaigns ✓ Call Whispering ✓ Group Texting (Add On) ✓ Post Call Surveys ✓ Multi Level IVR ✓ AI-Powered Agent Coaching (Add On) ⓘ ✓ API & Webhook Access ✓ Salesforce Integration ✓ Advanced Integrations ✓ Custom Workflows ✓ Dedicated Account Manager ✓ Priority Support

Custom

Custom
1 user(s) / month
  • ★ Everything in Premium plus ✓ Unlimited Outbound Calling ² ✓ Agent Coaching & Call Scoring ✓ Agent Assist ✓ Call Sentiment Analysis ✓ Single Sign On (SSO) ✓ SLA (Upto 99.99% Uptime Guarantee) ✓ Professional Services ✓ Custom Analytics & Reports ✓ Personalized Onboarding Support ✓ Dedicated Account Manager ✓ Dedicated Technical Support

Plans starting from: $30.00/month Credit card required: Yes
JustCall Competitors JustCall Alternatives

JustCall Alternatives & Competitors

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Ozonetel
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