JustCall

What is JustCall?

The cloud phone system of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.

100+ integrations with CRM & Business tools
Click to call from CRM
Go live in 70+ Countries
SMS Workflows & Automation
3 sales dialers to choose from
Call queueing and forwarding
Comprehensive analytics
Conversation intelligence & much more

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JustCall Awards

JustCall currently scores 88/100 in the Call Center Management category. This is based on user satisfaction (86/100), press buzz (49/100), recent user trends (falling), and other relevant information on JustCall gathered from around the web.

The score for this software has declined over the past month. What is this?

justcall.io

Call Center Management Market Radar

JustCall Product Overview

✔ Virtual Call Center ✔ Office Hours - Handle Availability ✔ Call Center Analytics Dashboard ✔ Share Phone Numbers✔ Toll-Free Numbers ✔ Call Forwarding & Monitoring ✔ Bulk SMS and MMS ✔ Call Recording he first mont

Languages Supported: German, English, Spanish

Call Center Management Software Buyer Guide 2025

Product recommendations, vendor rankings, market overview and tips on how to select Call Center Management software for business. Published in January 2025.

Call center management software solutions are similar to contact management software, but are specifically tailored towards meeting the demands of call centers. These solutions aid agents contacting customers or leads, as well as managers overseeing the ent...

FREE DOWNLOAD Call-Center-Management-Software-Buyer-Guide-2018.pdf

JustCall Features

2-Factor Authentication
Analytics
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Transfer
Google Apps Integration
History/Version Control
Lead Management
Lead Scoring
Marketing Automation
Multi-App
Multi-Site
Multi-User
Notifications
Project Management
Scheduling
Social-Media Integration
Supplier Management
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Video
SMS
Database
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Time Management
Click-to-Dial
Resource Management
Report & Compliance
Hardware Integration
Software Integration
Comparative Reporting
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Escalation Management
Interactive Voice Response
Audio Recording
Campaign Management

JustCall Pricing

JustCall Pricing Plans

Standard

$30.00
1 user(s) / month

✓ Local Number ✓ Unlimited Inbound Minutes (toll-free excluded) ¹ ✓ Click-to-Dial ✓ Call Tracking & Recording ✓ Call Forwarding ✓ Call Notes & Ratings ✓ SMS & MMS Inbox ✓ Call & SMS Analytics ✓ Ring Groups ✓ Voicemail Drop ✓ Callback Automation ✓ Intelligent Routing (Add On) ✓ IVR (Call Menu) ✓ Business Hours ✓ Appointment Scheduler ✓ 100+ Integrations ✓ Email & Chat Support

Premium

$60.00
1 user(s) / month

★ Everything in Standard plus ✓ Live Call Monitoring ✓ Sales & Predictive Dialers ✓ Call & Voicemail Transcriptions (Add On) ⓘ ✓ Queue Call Back ✓ SMS Automation & Triggers ✓ Bulk SMS Campaigns ✓ Call Whispering ✓ Group Texting (Add On) ✓ Post Call Surveys ✓ Multi Level IVR ✓ AI-Powered Agent Coaching (Add On) ⓘ ✓ API & Webhook Access ✓ Salesforce Integration ✓ Advanced Integrations ✓ Custom Workflows ✓ Dedicated Account Manager ✓ Priority Support

Custom

Custom
1 user(s) / month

★ Everything in Premium plus ✓ Unlimited Outbound Calling ² ✓ Agent Coaching & Call Scoring ✓ Agent Assist ✓ Call Sentiment Analysis ✓ Single Sign On (SSO) ✓ SLA (Upto 99.99% Uptime Guarantee) ✓ Professional Services ✓ Custom Analytics & Reports ✓ Personalized Onboarding Support ✓ Dedicated Account Manager ✓ Dedicated Technical Support

Plans starting from: $30.00/month Credit card required: Yes

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