Revolutionise The Way You Analyse Customer Feedback
AI-Powered Customer Insights, Ipiphany helps you understand the 'Why'.Read & analyse your unstructured digital feedback & CRM data in minutes to uncover key factors influencing changes in brand or product perception and engagement. Find out in granular detail issues such as why your NPS score is decreasing, why review site rankings are dropping or why employee satisfaction has changed. Touchpoint Ipiphany can define the root cause, mitigate issues and rank them on business impact giving you key insights into what to action first. The outcomes: increased customer satisfaction and retention, increased business efficiencies, reduced costs.
Ipiphany currently scores 63/100 in the Analytics category. This is based on press buzz (37/100), recent user trends (falling), and other relevant information on Ipiphany gathered from around the web.
| The score for this software has declined over the past month. What is this? |
ISO 27001 Certification for Banking Level Security
Delve down into the customer journey to find pain points
Leverage positive feedback to drive acquisition
Drive efficiencies with root cause analysis
Identify issues driving customer churn
Benchmark your brand to understand market positioning
Perform competitor analysis & SWOT
Product recommendations, vendor rankings, market overview and tips on how to select Analytics software for business. Published in March 2023.
Businesses today gather large volumes of data, ranging from customer information to something as basic as the client location. The process of converting the data into actionable information is called analytics. Analytics software analyzes each bit of data y...
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