InvGate Service Desk is a web-based ITIL ready solution that helps organizations of all sizes manage, analyze and automate their IT services.
InvGate Service Desk is a web-based ITIL ready solution that helps organizations of all sizes manage, analyze and automate their IT services. Build an ITSM workflow managing incidents, service request, change and problem record in an intuitive ticketing system with 100% code-free configuration. Available on both cloud and on-prem versions, InvGate Service Desk is a secure and robust IT help desk ticketing system, flexible enough to meet other departments’ needs.
Help your end users solve their problems with a smart Knowledge Base and request services from a fully branded self-service portal, third party team communication platforms or simply by e-mail. Automate your workflows to match tickets to the best solver and keep consistent response to repeating issues. Gain visibility of all tickets and your team’s work with its customizable dashboards and reports.
InvGate Service Desk is integrated with InvGates Assets, allowing you to track assets and warranties from a single platform.
InvGate Service Desk currently scores 87/100 in the Ticketing & Help Desk category. This is based on user satisfaction (92/100), press buzz (45/100), and other relevant information on InvGate Service Desk gathered from around the web.
The score for this software has improved over the past month. What is this? |
Yes, in our blog https://blog.invgate.com/
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Yes, InvGate Insight
Ticket Management
Knowledge Base
Analytics & Dashboards
Workflow Automation
Medium to large organizations. Private enterprises in all industries, Government Organisations, NGOs, and Educational Institutions all rely on InvGate Service Desk to meet ITSM needs.