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What is Interakt?

Interakt makes customer engagement easy. Engage and convert all your online site visitors and users via Email, Notifications, Live-Chat, helpdesk and knowledgebase.

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Interakt Awards

Interakt currently scores 68/100 in the Customer Engagement category. This is based on user satisfaction (100/100), press buzz (37/100), recent user trends (falling), and other relevant information on Interakt gathered from around the web.

The score for this software has improved over the past month. What is this?

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Customer Engagement Market Radar

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Interakt Product Overview

  • All-in-one Customer Engagement Software

  • Capture, Engage & Support all your Customers.

  • Convert Leads to Paying Customers.

  • Integrated tools for managing on-site visitors, leads and customers.

Languages Supported: English

Customer Engagement Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in June 2024.

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...


Interakt Features

  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Net Promoter Score
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
Interakt Pricing

Interakt Pricing Plans


per month
  • Team Members - 20
  • Total Notifications - 20
  • Support Tickets/month - 15,000
  • Emails/month - 300,000
  • Total Customers - 300,000
  • Total Leads - 600,000

Growth Plan

per month
  • Team Members - 10
  • Total Notifications - 10
  • Support Tickets/month - 5,000
  • Emails/month - 100,000
  • Total Customers - 100,000
  • Total Leads - 200,000

Startup Plan

per month
  • Team Members - 3
  • Total Notifications - 3
  • Support Tickets/month - 2,000
  • Emails/month - 25,000
  • Total Customers - 25,000
  • Total Leads - 50,000

Free Forever

per month
  • Team Member - 1
  • Notification - 1
  • Support Tickets/month - 100
  • Emails/month - 1,500
  • Total Users - 1,000
  • Total Leads - 5,000

Plans starting from: $0.00/month Credit card required: No

Interakt FAQs

Does Interakt offer guides, tutorials and or customer support?

Of course, we offer documentational, videographic and / or personal support to each of our customers.

Does Interakt integrate with any other apps?

Yes, it integrates with a lot of applications which would include -

Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc).
Data synchronization (Zapier, Segment, etc).

What is Interakt generally used for?

Capturing new leads, Engaging and Retaining Leads and Users, support system.

Does Interakt offer multi-user capability (e.g. teams)?

Yes, Interakt allows multi-user access to manage a project with your team efficiently.

Does Interakt offer an API?

Yes, we offer open APIs (optional) to pass data to Interakt.

What platforms does Interakt support?

Web-App and Mobile Apps.

Who are the main user groups of Interakt?

Everyone with an online presence.

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Interakt Competitors Interakt Alternatives

Interakt Alternatives & Competitors

  291 89/100
Customer Engagement Software
  77 89/100
Customer Engagement Software
  34 92/100
Customer Engagement Software
Customer Engagement Software
  30 93/100
Customer Engagement Software
  0 86/100
Customer Engagement Software

Interakt User Reviews

Average User Rating:
5.0/5 based on 3 user ratings.
Your Rating:
User profile picture

"Finally found a tool to resolve all my CRM chaos."

// Ruby on Rails developer at Fizzy Softwares Pvt. Ltd.

Great :)

Ease of use
Value for money
Customer service
User profile picture

"A very useful and cheaper alternative to all Customer Engagement platforms"

// Co-Founder at

I've been using Interakt for a long time now and have been using it regularly for Live-Chat, Helpdesk, FAQ and E-mails.

a. It has everything at one place.
b. Pricing is customizable.
c. Whenever I think I feel a need for any new feature or any updates, the team is very cooperative and gets done within no time.
d. I like the easy interface of the application.
e. Customer support team is very supportive and efficient.


I can't seem to find any cons yet, as whatever I have, the support and development team resolves it within no time.

Ease of use
Value for money
Customer service
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