What is InsightHub?

InsightHub enables insight, product and marketing teams to launch surveys, focus groups, in-depth interviews, question boards and smartboards all from a single, central space.

InsightHub is a comprehensive research solution, designed to streamline, scale and supercharge operations. It provides access to powerful tools, robust features and integrated processes that fuel brand growth.

The platform enables you to build a fully-profiled database of members from open screeners, access panels and existing customer data. Qual and quant data collection tools facilitate a schedule of continuous research, supported by ongoing member engagement and peer-to-peer communication. Integrated analysis tools help you to quickly build, share and export data from multiple methods and research tasks. You can even involve internal decision makers by taking advantage of robust access controls and clear, concise outputs.

InsightHub Awards

InsightHub currently scores 77/100 in the Customer Data Platform category. This is based on user satisfaction (20/100), press buzz (39/100), recent user trends (falling), and other relevant information on InsightHub gathered from around the web.

The score for this software has improved over the past month. What is this?
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InsightHub Product Overview

  • Surveys and focus groups

  • Integrated video research

  • Complete insights library

  • Custom branding & whitelabelling

  • Available in 60+ languages

  • Powerful database management

Languages Supported: English

InsightHub Features

  • 360 Degree Feedback
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Lead Management
  • Marketing Automation
  • Multi-App
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Database
  • Social Media Monitoring
  • Cloud Deployment
  • Migration to Cloud
  • Data Conversion
  • Template Designer
  • Net Promoter Score
  • Software Integration
  • Customer Service
  • Health Management
  • Process Reporting
  • Workflow Management

InsightHub FAQs

Does InsightHub offer guides, tutorials and or customer support?

Every licence includes a complete 12-week onboarding programme, plus access to our self-serve Help Site and on-call Help Desk team.

Does InsightHub offer multi-user capability (e.g. teams)?

InsightHub includes robust, security-centric user and admin controls. Designed for use by multiple teams, the system offers varying levels of access, including tool admins, task admins and observer delegations.

What platforms does InsightHub support?

InsightHub is an all-in-one data collection, analysis and activation programme. Results from tasks can be exported into Word, Excel and SPSS formats for further processing.

What is InsightHub generally used for?

InsightHub is used to conduct market research studies, including consumer segmentations, ongoing NPS programmes, qualitative customer communities, advertising and communications research & more.

Who are the main user groups of InsightHub?

InsightHub is designed for insight, product and marketing teams. Typical users include UX researchers, market insight managers, category specialists and more. Stakeholders and other business leaders can be added as observers or analysts to view and interpret data.

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