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What is IdSurvey?

A survey software to collect data through telephone (CATI), web (CAWI) and face to face (CAPI) surveys.

Design, collect, and analyze data with the survey software that professionals love.

IDSURVEY SURVEY SOFTWARE, the all-in-one data collection tool software for TELEPHONE, WEB and FACE-TO-FACE surveys. Designed by IdWeb s.r.l.

The survey platform is web based and works with all browsers. One main Administration interface manages at the same time CATI telephone, CAWI web or CAPI face-to-face surveys.
Software available in English, Spanish, German, Italian.

  • Free CAPI offline app
  • Integrated email and SMS sender for web survey invitation
  • Optional dialer software integrated with CATI

Flexible licenses - no fixed cost - no cost for the Admin interface - no cost for the Cloud hosting

Our customers are research agencies, small or medium companies, public administrations, universities.

IdSurvey currently scores 72/100 in the Survey & Polling category. This is based on user satisfaction (70/100), press buzz (37/100), recent user trends (falling), and other relevant information on IdSurvey gathered from around the web.

The score for this software has improved over the past month. What is this?
  • IdSurvey
  • IdSurvey
  • IdSurvey

Survey & Polling Market Radar

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IdSurvey Product Overview

  • professional survey software

  • data collection software

  • cati software

  • cawi software

  • capi software

  • cati cawi capi

  • market research software

Languages Supported: Italian, English, Spanish, German, Russian

Survey & Polling Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in May 2022.

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...


IdSurvey Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Template Designer
  • Net Promoter Score

IdSurvey FAQs

What is IdSurvey generally used for?

Market research
Customer satisfaction
Voice of the customer
Employee Engagement
Employee Satisfaction
Election polls

Does IdSurvey offer guides, tutorials and or customer support?

Training included in all purchase.
Free basic support (access to the support area).
Free Knowledge base
Basic manuals

Does IdSurvey integrate with any other apps?

IdTalk dialer for CATI dialling or any other dialer. For predictive dialing, only IdTalk is integrating.
In both case a soft phone is required.

Does IdSurvey offer multi-user capability (e.g. teams)?

No limitations in Admin users.

Who are the main user groups of IdSurvey?

Market Research agencies and institutes, private companies marketing departments, universities, public institutions

IdSurvey User Reviews

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