ICTBroadcast is a multi-tenant, Unified Communications, Fax, SMS, EMail, and Voice Broadcasting Software, Advance blended call center solution.
ICTBroadcast is a multi-tenant, unified communications-based autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management.
3 reasons to chose ICTBroadcast:
Awarded the Happiest Users Award
ICTBroadcast currently scores 74/100 in the Auto Dialer category. This is based on user satisfaction (100/100), press buzz (36/100), recent user trends (falling), and other relevant information on ICTBroadcast gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Unix OS
FreeSwitch
ICTBroadcast is the most user-friendly call center software. Also, it offers unified communication and a lot of other campaigns; it is one type of solution. I mostly liked its inbound call center operation and CRM integration with any CRM software using REST APIs, Its integration and business automation capabilities are commendable.
Its pricing structure is based on the fact that there are multiple channels concurrently. A better approach would be to make it based on the number of servers rather than the number of users. So even though I wouldn't say I like that feature, overall, I think it's a good feature.
Complete inbound and outbound call center software with unified communications and rest API support makes it the best call center software in the market. This high-speed loading interface with a beautiful structure and design. Undoubtedly, I will highly recommend all call center owners to use ICTBroadcast.
I found ICTBroadcast as an advanced auto dialer system with a lot of features not available in other auto dialer systems, and mostly I loved its real-time monitoring and campaign, even call control system. For example, you can monitor all call activity also you will be able to hang up any calls. Also, you can even increase or decrease outbound numbers of calls with simple clicks, lovely!
I’ve been using this software last two years and didn’t find any issues except their tricky interface. ICTBroadcast is a bit costly compared to its competitors but worth it.
ICT Broadcast is an easy-to-use and feature-rich software with which I had an excellent experience. In addition, their customer support is speedy compared to others, which is highly recommended and appreciated.
