It is an intelligent contact center solution with unified communication and advanced feature support to boost ROI.
iCallify is one of the most advanced and best contact center solutions with Multi- Tenant omnichannel communication support. It has been gaining massive popularity from worldwide users due to its flexibility, scalability, and robustness.
iCallify supports all streams of calling campaigns:
iCallify is regarded as one of the best call center solutions that are empowered with powerful features like:
Using this intelligent call center software, you can run different types of campaigns:
It is the most flexible contact center solution that leads businesses to meet their future goals rapidly.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
iCallify currently scores 89/100 in the Call Center Management category. This is based on user satisfaction (94/100), press buzz (38/100), recent user trends (falling), and other relevant information on iCallify gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Regional Restrictions: Its a multi lingual software supports all languages
Intelligent Call/Contact Center Software supports Single and Multitenant
Boost your sales with in-built campaign & lead management, multiple dialers and real time dashboard
Strengthen conversation with omnichannel feature, soundboard, web phone and many more
Enhance Customer Experience with IVR, Agent Ranking, Sticky Agent, CRM Integration and many more
Increase Brand Awareness using Broadcasting feature, integrate 3rd party sites/platforms/apps and many more
Product recommendations, vendor rankings, market overview and tips on how to select Call Center Management software for business. Published in March 2023.
Call center management software solutions are similar to contact management software, but are specifically tailored towards meeting the demands of call centers. These solutions aid agents contacting customers or leads, as well as managers overseeing the ent...
FREE DOWNLOAD Call-Center-Management-Software-Buyer-Guide-2018.pdfYes
Yes it supports 3rd party integration
Yes
Yes
BPOs, KPOs, Call Centers, Consultants, Outsourcing business, Banks, Hospitals, Healthcare
It supports Debian 9 OS for installation and accessible through web and app
To manage inbound, outbound operations, enhance customer experience, boost sales and many more.
