Hope

What is Hope?

Hope is an online case management system for UK non-profit advisory organizations. It's lightweight, fully managed and very easy to use.

Hope is an online case management system that’s lightweight and fully managed. Hope makes it easy for advisors to create and manage clients, client cases, and the issues that make up the cases. Client work can span multiple individual cases, each with their own files and outcomes all running in parallel.

Hope's target audience, UK non-profit advisory organizations, benefit from using Hope by having the ability to generate reports filtered by UK's districts and wards. This enables management to produce detailed statistics of people being helped and services delivered in areas of concern to the funders.

Hope takes security seriously, not only is all data encrypted whilst in transit between the users browser and Omtio’s web farms, all data is securely stored inside each client's dedicated Microsoft SQL Database using Transparent Data Encryption (TDE), which means all data is stored encrypted at rest, including the managed backups of that data.


www.omtio.com


Regional Restrictions: UK but can be adapted for other countries using Latin-based right to left languages

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Nonprofit & Volunteering Market Radar

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Hope Product Overview

  • Easy to use

  • Real time reporting

  • Secure


Languages Supported: English
Regional Restrictions: UK but can be adapted for other countries using Latin-based right to left languages

Hope Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • Analytics
  • API
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Call Tracking
  • Click-to-Dial
  • Employee Engagement
  • Sales Automation
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management
  • Access Management
  • Reports
  • Pipeline Management
Hope Pricing

Hope Pricing Plans

Fireteam

$1,560.00
2 user(s) / year
  • Dedicated 250GB Microsoft SQL Database
  • Unlimited Support
  • Fully Managed
  • User Training Included

Section

$3,120.00
5 user(s) / year
  • Dedicated 250GB Microsoft SQL Database
  • Unlimited Support
  • Fully Mananged
  • User Training Included

Squad

$4,680.00
10 user(s) / year
  • Dedicated 250GB Microsoft SQL Database
  • Unlimited Support
  • Fully Mananged
  • User Training Included

Credit card required: N/A

Hope FAQs

What are some applications Hope is commonly used in tandem with?

Office 365.

Does Hope offer multi-user capability (e.g. teams)?

Yes, Hope offers multi-user capability.

Does Hope offer an API?

The rest based API at present is for internal system use only.

Does Hope integrate with any other apps?

Bespoke custom integrations can be arranged on a case-by-case basis. (This service may incur additional costs)

What platforms does Hope support?

The service is online (cloud based) and can be accessed by most modern browsers.

Who are the main user groups of Hope?

Advisors.

Does Hope offer guides, tutorials and or customer support?

Unlimited support including user training (via Skype) and online video tutorials.

What is Hope generally used for?

To record, monitor and report on client cases (a collection of issues that clients have requested help with).

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