Help Scout Pricing

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Help Scout Pricing Plans

Help Scout offers trial/premium subscriptions with paid plans starting from $12.00/month. Help Scout doesn't offer any free plans, but a trial that allows you to try the solution before opting for a paid subscription. No credit card is necessary to try Help Scout.

Below is an overview of the main pricing plans Help Scout offers.

Basic

$12.00
1 user(s) / month
  • Up to 10 Users
  • 1 limited Docs knowledge base
  • Reports (30 days of history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App

Standard

$20.00
1 user(s) / month
  • Unlimited Users
  • 5 Mailboxes
  • 1 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations
  • API Access

Plus

$35.00
1 user(s) / month
  • Unlimited Users
  • Unlimited messages & storage
  • Unlimited Mailboxes
  • 3 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations
  • API Access
  • Salesforce Integration
  • JIRA Integration
  • HubSpot Integration
  • SAML Single Sign-on
  • Teams
  • Custom fields
  • HIPAA Compliance

Help Scout Pricing Overview


Main Software

Pricing model:
trial/premium, from $12.0/month
Credit card required: No

Help Scout Pricing Comparison

Here's how Help Scout's pricing structure compares to some of it's competitors.

View Listing

Pricing:

  • Starting from: $12.00/month
  • Credit card required: No

Basic

$12.00
1 user(s) / month
  • Up to 10 Users
  • 1 limited Docs knowledge base
  • Reports (30 days of history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App

Standard

$20.00
1 user(s) / month
  • Unlimited Users
  • 5 Mailboxes
  • 1 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations
  • API Access

Plus

$35.00
1 user(s) / month
  • Unlimited Users
  • Unlimited messages & storage
  • Unlimited Mailboxes
  • 3 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations
  • API Access
  • Salesforce Integration
  • JIRA Integration
  • HubSpot Integration
  • SAML Single Sign-on
  • Teams
  • Custom fields
  • HIPAA Compliance
View Listing

Pricing:

  • Starting from: $21.00/month
  • Credit card required: No

LiveHelpNow Subscription

$21.00
1 user(s) / month
  • Live Chat

LiveHelpNow Subscription

$42.00
1 user(s) / month
  • Live Chat
  • Email-Ticket Management

LiveHelpNow Subscription

$44.10
1 user(s) / month
  • Live Chat
  • Email-Ticket Management
  • Knowledge Base

LiveHelpNow Subscription

$50.40
1 user(s) / month
  • Live Chat
  • Email-Ticket Management
  • Knowledge Base
  • Call Management
View Listing

Pricing:

  • Starting from: $19.00/month
  • Credit card required: No

ScreenMeet Support Basic

$19.00
1 user(s) / month
  • All Features
  • All Platforms

ScreenMeet Support Premium

$39.00
1 user(s) / month
  • Recording
  • All Features
  • All Platforms
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