Hashtag Loyalty

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What is Hashtag Loyalty?

Customer Retention & Engagement Technology for Retail & Hospitality Businesses.

Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.

Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
1. Capture:
a. Loyalty
b. Feedback
c. Reservations
2. Understand:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
3. Engage
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
d. Referrals
e. Feedback
f. Partnerships

Hashtag Loyalty currently scores 55/100 in the Loyalty & Membership category. This is based on press buzz (36/100), recent user trends (falling), and other relevant information on Hashtag Loyalty gathered from around the web.

The score for this software has stayed the same over the past month. What is this?
  • Hashtag Loyalty
  • Hashtag Loyalty

Loyalty & Membership Market Radar

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Hashtag Loyalty Product Overview

  • India’s most widely used Customer Engagement Platform for hospitality & retail businesses. Build customer loyalty, improve retention & increase revenue.

Languages Supported: English

Hashtag Loyalty Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • PayPal
  • Stripe
  • Review Monitoring
  • Net Promoter Score
  • Sales Automation
  • Pipeline Management

Hashtag Loyalty FAQs

Does Hashtag Loyalty offer multi-user capability (e.g. teams)?


Does Hashtag Loyalty offer an API?


What are some applications Hashtag Loyalty is commonly used in tandem with?

Point of Sale or Billing software.

What is Hashtag Loyalty generally used for?

This service is used by Retail & Hospitality brands to manage their customer retention.
It is also used to manage the following functions:
- Loyalty program
- Feedback system
- Reservations system
- Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
- Engage with customers in a personalized manner

Does Hashtag Loyalty offer guides, tutorials and or customer support?

Yes, this service offers dedicated customer support apart from initial implementation and training.

Who are the main user groups of Hashtag Loyalty?

Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.

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